So, please be very careful and don't get poison by those good deals of the grey imported set (AP set) from US.
It will save your hassle and headace during warranty claims.
For those who owned the AP set, pray hard that you are lucky and nothing go wrong with your lappy.
Lenovo Malaysia:
"Hi Ms Radhika, sorry for the delay. I have intended to contact you as soon I was able to speak to the reseller who sold you the U300 but was unable to since their number was not reachable, however, in the process, dialled your brother's number which was written in the purchase invoice (thinking it could be the salesman's contact number) and I have spoken to him with regards to the management disposition on this case.
Lenovo management has decided that we will not be able to support your request for a replacement or refund because this machine is a US based machine. The dealer who sold you the unit is not an authorized Lenovo reseller. I have tried to contact the reseller but to no avail, in order to advise them the situation and for them to liase with you with regards to the solution that they may be able to offer you. I suggest that you walk in to the reseller's office if you also fail to reach them via telephone and bring up this issue to them.
Although Lenovo is an international company, the services that we render is subjected to the company's local policy and at the same time governed by Lenovo International Term & Condition.
For your existing U300 which are still at our service center, we will finish up the repair but there won't be any more warranty repair should any issue surfaces after this. "
http://www.facebook.com/LenovoMY
This post has been edited by ytlay: Feb 26 2013, 09:18 PM
Feb 26 2013, 09:14 PM
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