QUOTE(Mart @ Sep 10 2012, 05:44 PM)
Not sure if this was asked before, i just got my Maybank2 Card & also supplementary card for my wife.
She used it over the weekend and when i checked on the maybank2u website, here's the following which i dont get (maybe some bros can advise meÂ

)
1. Under my AMEX card# (im the principal), i have outstanding RMXXX (This amount was swipe by my wife using her supplementary AMEX card). I havent swipe mine yet.
2. Under her supplementary AMEX card# page, it shows no outstanding amount but she has gain XXXX treat points. Transaction history does shows she swipe the card for the weekend.
3. Under the Treat point page, i have ZERO treat points and there's no way to see my wife treat points also.
4. Maybank didnt sms or call us that we have swipe the card. Is this a normal practice ?.
Also is this normal for maybank2u website to display such confusing ways or something is not right here ?
1. This is correct. Unlike for example CIMB where Supp cards have separate statements, MBB combine supp cards transactions into Principal cardholder's account. You will see this in Summary when you receive your paper statement.
2. Refer item 1.
3. Bro, please read your item.1&2 where you answered this item yourself. You have zero TP because you have not swipe your card yet as mentioned in your item1. As for to see your supp card TP, you mentioned in your item 2 - "but she has gain XXXX treat points"; therefore you can view your supp card TP.
4.
Read this thread. There are some that charge more than RM10K also no sms or calls. What you should do is call MBB and check your telephone number against their system and request that they set the sms alert default amount to your liking. You can even ask them to sent sms to your phone for your supp card transactions
This post has been edited by Gen-X: Sep 10 2012, 08:49 PM