Both of you go test drive the exact Polo 1.2 TSI test-drive car.
Each drive one round.

Then, test drive other brands which maybe in your mind, e.g. altis, civic, sylphy, 308, focus, etc.

Several main considerations to me:
1) Does your g/f need the big size boot of a sedan car for now (or future 5 years) ?
2) Does your g/f need to carry 4-5 or more people frequently ? Like every weekend family dinner, etc.
3) Can she accept overall higher maintenance & parts costs that is not under warranty period in long term (as compared to Jap/Kor generally) ?

Since this is 2nd car (g/f) ... I guess a small zippy car will be fun.

1) Ok, pass.
2) Pass.
3) e.g. if normal service at authorised SC for T/H, a ball park figure will be 200-400 for minor, and 400-1k for major service. But for Polo TSI, be prepared for 400-600+ for minor, 800-1.2k for major.
Not including if need to replace/repair/fix other parts.

SA - try 2-3 showrooms, nego for deals or free stuff. No harm, as you are customers also.
Or some SA do read this thread and may PM you.

BTW, I'm not SA

Welcome ... but where did you read I drove for 3 years ?

Can share more info ?
1) Purchase month/year ?
2) ODO mileage km ?
3) When you detected got issue ? How do you found out ?
etc.

Thanks

It's different segment cars. Read last few pages of this thread, someone asked this recently also.
List down your concerns on polo GTI vs passat pros & cons in your opinion.

I don't think so. Previously I drove a dark-grey car.
Compared to white, the white easily noticeable:
1) Once it rains, streaks of dirt-lines rolling down the sides/back.
2) Tiny dots of black/tar at the front door and rear bumper. Also some on front bumper/bonet.
3) If don't wash, car turn slight greyish.

My white also so easy to notice dirt and also scratches, whether minor clearcoat surface level or deep in.

To me it is good enough for KL trip to Penang / Ipoh. Also driving on trunk road from Ipoh all the way back to KL with stopovers at Kampar, Tapah, Bidor. Took 3.5 hours on trunk road.
Follow speed limit, no speeding. Sort of like a cruise driving for me. Laid back driving. Kena potong by kancil/wira/datsun at felda areas around Trolak trunk road. Fine with me.

But when there is a need to overtake on trunk road, shift to S, slam it ... wonderful feeling.
Once pass Serendah towards KL, traffic is getting heavy and not that relaxing already.

Touch wood, I'm still clean ... so far

Hmm... Black GTI and Passat for east-coast (Kuantan ?). Anyone collecting their car soon ? Looks like delay already here.

Also, may have some cars selling cheaply soon.

For me, except the price comparison ...

1) size - do you fit into polo ? I mean your body size, and sit with at least some comfort and space. Otherwise, golf. If golf also feel small, sorry lah, need to go bigger car.

2) Test drive 1.2 TSI few times. Are you really really happy with the power ? Test golf 1.4 TSI. Is it worth the price you are going to pay for the extra performance ?

3) Interior - you judge yourself, depends on individual liking and acceptance level.

4) Rear seats and boots - not much difference, but is it acceptable if 1.2 ? How about 1.4 ?

Golf 1.4 TSI, I'm sure you aware of the 7-dry DSG. Same with Polo. A new car will have 5 years warranty. A used car may have less. Since now is year end, try source for discounted cars or pre-regs

Not sure which one is better. I called early last week to book a slot. I'm servicing later week. Just normal interval service.
Try again ?

Any issue/complain you want to lodge ? Otherwise, just normal service only.
Follow standard procedure to send in car, checklist, etc.

All cars will have their ups and downs. Buyers have to beware and have realistic expectation on certain failures.

No choice, either complain to VGM to ask for a spare car when the parts arrive.
The grease is apply at the door hinge there, right ? That's quite normal. You can clean up some excess if you want.
1st service, as per written on job sheet, is 3 items you stated only.
But ... normally I notice they top-up my radiator fluid (pink) and windscreen washer fluid.
After my first service, I think they did something, the car feels more firmer. I check tyre pressure is the same.
Diagnosis is most likely the DSG update, 37G7 ? Lift up your rear trunk carpet and see if there is a sticker nearby the spare tyre.

I think quite a lot of owners prefer them not to wash the car, even me. I don't want the car get scratched from their one-bucket wash system, if you ever see how they wash it (similiar like under the tree type).

RM500 first service is about there.
Feedback direct to VGM, rather than to the outlets.

VGM = VW Group Malaysia. The principal itself. err... google search lah

Mine they did top up. Cause when I check before and after:
- radiator (pink) is below centre by 1cm+ for that ball, after is directly at centre.
- I try top-up w/s washer, but is already full.

Alignment, balancing, batt status, etc all extras, I think are not included, unless specified. Otherwise, too many things to check, I cannot recall, but need to refer back the service booklet on the items to check.

They do keep some stocks. Try pressure them a bit, or escalate your case to VGM for faster action.

Maybe rain/drizzle.
Or if it is industrial area or nearby construction zone or facing front of main highway/road ... the dust

Why not set to 7.5k ?
Cause official VW service is every 15k km

Alright, not going to comment, except my service in Dec-2012, the booking is <10 days (including weekend)
I think another forummer also booked within <7 days.

tak tau ohh... wait for reply ... later say we tembak ... sensitive

I also curious want to know which outlet/branch.

oh... sorry. Didn't read last page

Same. Veemer OKR. I called in early Dec (2012, not 2011 ). Serviced already last week.
Service and attitude overall is ok. Not perfect though. Saw a young-uncle shouting (mildly) with his wife about his car spare parts not arrive or what

Looks like Golf R Talladega rims.

LOL ... VW I went in, the most/max ... is sometimes they serve me plain water. The rest are self-service, with nescafe machine and plain water. I think that's all.
For service, walk in you've to open the door yourself.
Then walk to recep, they point you to SA desk. Wait slow slow and queue stand behind. If wait at sofa, sure kena cut queue. Nothing I can do while standing there, except scratch my head/cr0tch.

Went to Merc Batu Caves, full service given, like in a cafe/restaurant. They serve all the way to sofa/table, even I walk to the counter to pickup, they not allow. Nescafe machine, water, nasi lemak, kuih, puffs, etc. Short of maggi mee/goreng only.
For service, walk in got a guard open door and wish you good morning.
Then walk in to recep, then just goto sofa. Then wait... the allocated SA will come to find you, bring a folder-clip and sit next/near you to chat and write down, explain everything you need (while being served refreshment). Like a boss la...
Basically, the first thing my hand touch, ... is the nescafe cup.

So, is correct. Cannot compare la. Premium brand against "people's car" standard brand, which I agree also.

But so far, in terms of human service at SC (not showroom), attitude, presentation, etc. both are humble, explain clearly, soft spoken, nice, thumbs up. But Merc SC still slightly better, they don't pretend to smile (which I notice at VW sometimes).

Yes, only one side (either left or right). I forgot the exact term, but there is a warning-light indicator in case you park at dark roadside/alley, for other drivers to see the small-light of your stationary car.
Can't recall the exact term, have to put lights at Auto, after off, then some maneuvers on signal stalks (left/right) on which side you want.

Won't drain the battery since it is a faint light. Read the manual.