so the standard price for extra cabling is rm10/meter is it?

have been tested..........

I've tried that a zillion times but still no luck.sleep late last nite just to troubleshoot it by myself and thats y i'm at work today.anyway the default password for XXXX@home.maxis.my is still XXXX1 ?

hmmm, after 1 night of light use, internet died on me once and require a reboot on the equipments

did some simple test on the thomson router and i'll say its wifi connection maybe the main issue that cause people to complain.

i did pingtest on a laptop which is about 8 feet away from the thomson(wifi signal is good), i repeatedly get D and F grade for my internet connection. However, speedtest results says that bandwidth is there about 9-10Mb

then i move the laptop to 2 feet from the thomson, repeated the test and get A grade for the connection. Speedtest results is similar like above.

in summary, the wifi is useable and it doesn't affect your download speed much if you still in good signal range. BUT, it does affect alot on ping response, jittery, packet lost which is pretty bad considering 2 ft vs 8 ft which is not that far apart.

really hope some manufacturer will come up with a better router replacement.

oh ya btw, LAN have no such issues on thomson

ok fair enough. have to nego undertable with the installers then 

Haha sama sama kena con I noticed there's heat issue with the stupid Thomson router, so I'll put one small fan above to overcome it. And the signal is quite weak when I'm at first floor. So I put my old wireless router then boost tr signal to full bar so far speed was great and no problem.

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Added on July 10, 2012, 12:30 pm

Try different wifi Chanel. I got different speed with different wifi channel. Max can goes up to 18mbps speed

man i dun understand why i get the signal from my thomson router is soooooo low , somewhere 30-50% .

while my neighbour , after just installed maxis fibre , i can get 90% signal from their router ... aihhhh

maxis tech guy ask me to swtich wifi channels . Done so many times but still its consistent with the above . zz

Very good ideal if it does work, instead of paying  rm200 to TM contractor,  use the money for a pair of homeplug.

we can choose where to drill the hole for the cable from the telephone pole to pass through right?

for example, the pole is right outside my kitchen, but instead of entering through the kitchen, i want them to enter through the store which is another 4 metres away. that way i could probably just make it with the 15 meters internal cabling.

we're entitled for 85 meters external cabling right?

my connection no problem. your connection got problem, i'm not saying you are imagining the problem.
From what you describe, maxis also being incompetent and not getting back on the solution to you as soon as possible.

So, i'm interested to know the detail of the problem, that's why i'm asking you what other error messages you are facing. This is a technical forum, so we discuss on the problem and probably can suggest some solution. If sendiri can solve the problem, at least you don't need to wait for the helpdesk idiots to get back to you right?

that's my intention. I couldn't care less about maxis reputation, I only want to get my money's worth from my service. You want that too, right?

I'm thinking technical here, the xDSL error message, I too have it, but my connection not affected. So, there's must be other error message that I don't have but you have it. That unique error message could indicate what's the problem in your connection and maybe can fix sendiri instead of waiting for the stupid maxis to get back to you on a solution.

I do give hell to Maxis if my router is a problem, I don't want to buy another router to fix the problem. Why should I spend more money to fix a problem that supposedly the responsibility of Maxis? That's why I didn't suggest to replace the router first unless last resort.

Well said

authentication failed need 24 hours to resolve? They help me revolve on the call, around 3 minutes.

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Added on July 12, 2012, 8:46 am
depends on the available slot and coverage in your area, my case from register to installation take 2weeks, because i postponed 1 weeks, it should be 1 week. and i register on maxis website, just don't register at maxis partner center, it will take more longer time to process, my friend register at maxis partner center(early than me 1 weeks), but the installation arrange at august!! my installation just finished at last month(21th june 2012).

Damn, i thought maxis automatically alloted the free 150 minutes to my maxis mobile already.
As the matter of fact, no free minutes alloted to my maxis mobile account yet. I need to call them, ask them and the CS replied " i need to check with the Home department first".

ahh, miss my 10mbps at home    now torrenting at the office only 

both mylaunchpad and musicunlimited need 24 hours before registering is it? i tried last night, both didn't recognise my voip number.

Yup, I think everyone better call and check.

I just called and they put me on hold for 15 minutes then come back "we will call you back".

They call back "Sir, we have now link your 150 minutes call to your mobile phone. You can now enjoy your free minutes talk time". WTH!!!!   

u call past midnite, how long b4 they pick up the call?

i calll many times more than 15 mins no one pick up the call... all tidur liao maybe

Just completed my Maxis Home earlier this week. Earlier... late last month.. was the first installation. The contractors came and laid the fibre cable and everything, but had trouble getting connection. After a 3 hour wait, they called it a day and left. Earlier this week, second attempt, everything went well, took slightly less than an hour to kao tim everything. Everything OK now.

Only thing now is the 150 minutes free on my maxis mobile.

My question is, how will it jive with my existing Value Internet package which currently includes 100 minutes free calls to any number (any network within malaysia).

Do I have to completely exhaust my existing mobile package's 100 minutes first then only the 150 free minutes to maxis mobile kicks in?

Any ideas? I know I can call up maxis callcentre, but I would like to get some background information first, especially from you real world applications from you guys

u use the voip phone or ur handphone to call them? what number u call? 123?

oic, try b4 during day time... no answer... listen to music for more than 10 minutes

guys, just wanna ask.. my bittorrent keep giving me a warning sign saying there is a problem with my router or firewall. but at times, it got show green status. anyone facing this problem? is there aby solution? my download stuck at 200++ kbps only

Did u port forward?

The xDSL linestate down thingy had occured a few times during a month period. Most of the time it only takes 5 minutes to reconnect back to the internet but there is 1 time it was down for atleast a day and i got fed up so I decided to gave a call to Maxis. They say it is common issue and their solution to the problem is restart your TM modem and Thomson router.

Just simple restarting your modem and router will do.

Turn on your TM modem and wait about 5 seconds until all the lights on. After you see all the lights are up on your TM  modem, turn on your Thomson router and wait for all the lights to on. The Thomson router takes about 10 minutes to get everything up.

I use this method everything the xDSL linestate down appears and it worked.