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 ★★★ The House Of BitFenix ★★★, ❖ Be Invincible ❖

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Clem1982
post Oct 24 2013, 12:54 AM

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QUOTE(hypermax @ Oct 23 2013, 11:03 PM)
So we have 2 distros for bitfenix?
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Only 1 bro smile.gif used to be PP-Tek but now it's Inter-Asia, PP-Tek still wish to sell BitFenix products though wink.gif
mrbob
post Oct 24 2013, 06:39 AM

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QUOTE(Clem1982 @ Oct 22 2013, 05:17 PM)
well we do have other official resellers such as Idealtech, just have yet to get the complete list to update the front page.

However, there is no need to worry, all you as a consumer need to do is to return the defected goods to the shop where you bought them from and they'll handle the exchange with the distributor smile.gif
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Thanks for the note Clem. However I have found that not all resellers whether authorised or not would agree to facilitate warranty claims even if you have bought the items from them and both principle and disti back the full warranty. This used to be endemic 10-15 years ago where the end-user has to claim for his own warranty from the principle, but nowadays majority of the authorised resellers help facilitate full warranty back to disti in order to differentiate themselves from the old-style traders. As for me as a consumer, I'm all for better customer service.

This post has been edited by mrbob: Oct 25 2013, 05:32 AM
Edifier
post Oct 24 2013, 09:22 AM

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QUOTE(mrbob @ Oct 22 2013, 08:31 AM)
Thanks for the reply. I assume the warranty is facilitated by reseller Permanent Premium Technologies and disti Inter-Asia? Any other known authorised reseller other than PPTek that will help facilitate the warranty if the need arises?
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We will provide warranty service to the casing from our authorized reseller.
We will not provide any service to the case that you bought from Parallel importer.

This post has been edited by Edifier: Oct 30 2013, 11:47 AM
TSBitfenix.My
post Oct 24 2013, 12:13 PM

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QUOTE(mrbob @ Oct 24 2013, 06:39 AM)
Thanks for the note Clem.
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Hi, please refer to the list of official resellers on the 1st post smile.gif more will come so check back to see if there is one near you for ease of purchase smile.gif
demondomon
post Oct 24 2013, 10:32 PM

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hi, wta is the colourful version of prodigy m out yet? thanks smile.gif
mrbob
post Oct 25 2013, 05:46 AM

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QUOTE(Bitfenix.My @ Oct 24 2013, 12:13 PM)
Hi, please refer to the list of official resellers on the 1st post smile.gif more will come so check back to see if there is one near you for ease of purchase smile.gif
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Thank you for the update. This certainly helps to know where I can get BitFenix chassis with 1-year warranty. BTW you need to add the new products ie Phenom etc into the product list. What is the ETA of Phenom into the official stores?
Clem1982
post Oct 25 2013, 09:09 AM

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QUOTE(demondomon @ Oct 24 2013, 10:32 PM)
hi, wta is the colourful version of prodigy m out yet? thanks smile.gif
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No announcement from BitFenix on these yet, they are more focused on pushing new products at the moment wink.gif look out for the new headsets and PSU line soon cool2.gif

QUOTE(mrbob @ Oct 25 2013, 05:46 AM)
Thank you for the update. This certainly helps to know where I can get BitFenix chassis with 1-year warranty. BTW you need to add the new products ie Phenom etc into the product list. What is the ETA of Phenom into the official stores?
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Np mate, yeah, working on the new images as i can't add new ones currently, post limit on the images tongue.gif
Akera
post Oct 31 2013, 07:30 PM

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Did anyone got their hands on Bitfenix Prodigy M yet?
Clem1982
post Nov 1 2013, 10:52 PM

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Anyone went to the PC Expo today? check out the cool builds by Idealtech wink.gif

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More at BitFenix Malaysia Facebook Page
lucidlts
post Nov 3 2013, 12:16 AM

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Phenom is just pure awesome.
Solid build, much better than what I've expected. yawn.gif
Looking forward for a Ronin, another great chasis by Bitfenix thumbup.gif

This post has been edited by lucidlts: Nov 3 2013, 12:17 AM
archinkent
post Nov 4 2013, 01:16 AM

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Saw the Bitfenix Phenom at PC Expo, looks good. Any idea when it will be available here (mATX version)?
Clem1982
post Nov 4 2013, 09:45 AM

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QUOTE(archinkent @ Nov 4 2013, 01:16 AM)
Saw the Bitfenix Phenom at PC Expo, looks good. Any idea when it will be available here (mATX version)?
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Shipping is on the way, HQ said to give a week more till the shipment arrive so I'd say it'll reach the market in 2 weeks max wink.gif Idealtech will have them first I believe and there are others as well, will update here when the resellers receive their stocks wink.gif
Cable707
post Nov 5 2013, 01:58 PM

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Does anyone know where i can find Colossus Venom?
Edifier
post Nov 5 2013, 05:39 PM

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QUOTE(Cable707 @ Nov 5 2013, 01:58 PM)
Does anyone know where i can find Colossus Venom?
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Stock will reach Malaysia this week.
Cable707
post Nov 5 2013, 07:55 PM

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QUOTE(Edifier @ Nov 5 2013, 05:39 PM)
Stock will reach Malaysia this week.
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Thanks!!
Clem1982
post Nov 7 2013, 10:24 PM

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APES.My have another Prodigy bomb in their hands wink.gif

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https://www.facebook.com/media/set/?set=a.5...98250136&type=1
TSBitfenix.My
post Nov 8 2013, 02:18 PM

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Rejoice people!!! biggrin.gif

Stocks arrived at the port wink.gif Inter-Asia said that these will be available next week and that they will get them out to the authorised retailers by Monday rclxms.gif

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fahd_dhaf
post Nov 10 2013, 09:58 PM

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Is bitfenix alchemy sleeved cables available in malaysia? Where?
unequalteck
post Nov 10 2013, 11:09 PM

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QUOTE(fahd_dhaf @ Nov 10 2013, 09:58 PM)
Is bitfenix alchemy sleeved cables available in malaysia? Where?
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APES.my got it in their shop
Clem1982
post Nov 11 2013, 10:55 PM

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QUOTE(unequalteck @ Nov 10 2013, 11:09 PM)
APES.my got it in their shop
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+1 they have accessories, not much left IINM

but chassis guarantee got la as stocks just arrive wink.gif

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Idealtech also received their stock

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