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Maxis Maxis Fibre: Public IP & Private IP?, What's the difference?

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TSIntensiveBytes
post Jun 13 2012, 08:24 PM, updated 14y ago

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So I heard that Maxis Fibre users will get a Private IP, and from what I've heard, a Private IP won't be able to let you port forward, etc.

I think I want Public IP? (Public IPs are the normal ones that most people use right?)

How do I ask for one? Must I ask the technicians that come for a Public IP?

Just in case you guys want to know, I will be making Minecraft servers, and I do use Teamviewer sometimes,
So I do I need a Public IP in order to do those? I don't think I want a Private IP because I'm afraid it
has some limitations, etc and won't be able to let me do certain stuff (eg. hosting websites, game servers, etc)

So do I need a Public IP in order to do those and how do I ask for one?

Thanks in advance ;D
izzat80
post Jun 13 2012, 08:43 PM

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see bro is like this:

private ip and public ip used by maxis mean this...

when u use PRIVATE IP

UR HOME NETWORK (ur router) >---------> THE WORLD biggrin.gif
means... the world see IP to ur network directly



when u use PUBLIC IP.....

UR HOME NETWORK >------------------> MAXIS PROXY >------------> the WORLD rclxms.gif
means... everything u request.. go to MAXIS first... then MAXIS ask for it
the world never see IP that directly connect to U... they see MAXIS IP

Maxis say this for better security coz hackers cannot directly attack... but disadvantage is u share IP with many ppls (coz its MAXIS IP)... so if u downloda from free download site, they tell u ur IP ALREADY DOWNLOADING laugh.gif
OR u wan host game or website at ur home... cannot also.. coz no IP directly to ur network

icon_rolleyes.gif

This post has been edited by izzat80: Jun 13 2012, 08:44 PM
TSIntensiveBytes
post Jun 13 2012, 08:54 PM

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QUOTE(izzat80 @ Jun 13 2012, 08:43 PM)
see bro is like this:

private ip and public ip used by maxis mean this...

when u use PRIVATE IP

UR HOME NETWORK (ur router) >---------> THE WORLD biggrin.gif
means... the world see IP to ur network directly
when u use PUBLIC IP.....

UR HOME NETWORK >------------------> MAXIS PROXY >------------> the WORLD  rclxms.gif
means... everything u request.. go to MAXIS first... then MAXIS ask for it
the world never see IP that directly connect to U... they see MAXIS IP

Maxis say this for better security coz hackers cannot directly attack... but disadvantage is u share IP with many ppls (coz its MAXIS IP)... so if u downloda from free download site, they tell u ur IP ALREADY DOWNLOADING  laugh.gif
OR u wan host game or website at ur home... cannot also.. coz no IP directly to ur network

icon_rolleyes.gif
*
thx for the reply bro.
so best is to use the IP that maxis give u ? (private ip)
public ip cant host game/website?
so u suggest i use private ip?
public ip=better for security
so u think i should just stick with the IP normal private IP?
other than game and website hosting, i also will download torrent and warez..

This post has been edited by IntensiveBytes: Jun 13 2012, 08:55 PM
fuzzball
post Jun 14 2012, 01:03 AM

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hmm isn't it the other way around?
Cowhide
post Jun 14 2012, 01:29 PM

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QUOTE(fuzzball @ Jun 14 2012, 01:03 AM)
hmm isn't it the other way around?
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depends on which side you are standing on.
TSIntensiveBytes
post Jun 14 2012, 07:57 PM

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But based on my 2 posts above, which IP is suited for me?
fuzzball
post Jun 14 2012, 08:26 PM

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Public IP IMHO. Private IP's for branch to branch company communication if I'm not mistaken

So public IP so people(public)to be able to connect to your minecraft server
narf03
post Jun 14 2012, 10:00 PM

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Nope, not correct, private ip is LAN ip, public ip can be dynamic or static ip, most likely dynamic as static will cost a lot extra.

So what is the different? Private ip, u can only use it in your network, u can't access any computer on the net with private ip, example is 192.168.0.1 or 10.0.0.1 are private. Public ip is the ip that u expose something to the Internet, most likely your router ip, in this case u can't put the public ip direct to your pc, that's port forwarding comes in, when data arrived at certain port by public ip, will be redirected into your network which using private ip. Your router will have both public and private ip.

In older days where ppl dial 1511 or 1515 using modem, your pc is directly expose to the Internet that means your pc got both public and private ip. That time, u don't need port forwarding, u just need to open a port on firewall for incoming connection.
TSIntensiveBytes
post Jun 14 2012, 10:13 PM

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Haha, so should I actually get a private or public IP? :S
So many explanations yet I'm still blur towards what I should get. Sorry. doh.gif

This post has been edited by IntensiveBytes: Jun 14 2012, 10:14 PM
narf03
post Jun 14 2012, 11:43 PM

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QUOTE(IntensiveBytes @ Jun 14 2012, 10:13 PM)
Haha, so should I actually get a private or public IP? :S
So many explanations yet I'm still blur towards what I should get.  Sorry.  doh.gif
*
Lol I hope u aren't confused by static dynamic public and private.

Static is fixed, that means u cut power unlimited times and reconnect unlimited time, u get the same ip, dynamic just all random. So if you own 123.123.123.123, u always get that number, u need to pay for static ip and they are expensive and will be more and more expensive. Normal Internet user get dynamic ip, each time they connect, they get different number. What is the different? If u have fix, u can host things, ppl know you are 123.123.123.123, ppl can directly find you. If dynamic, u tell your ip to somebody, the next time your router reboot or reconnect u get different, your old ip goes to somebody else. Check www.whatismyip.com

Private is internal ip, public is external, u cannot choose to have no public ip as others unable to send to your router, and u cannot choose to have no internal as your router unable to talk to you. So u don't have a choice, your data will use internal ip(LAN) until your gateway which also means your router, and your data will be using public ip to get out from the router, when responded by whatever server, they will use your public ip back to your router, and your router will use private ip(LAN) back to you.


Added on June 14, 2012, 11:48 pmTo know your private or LAN ip type ipconfig in command prompt. To know your public ip just access www.whatismyip.com. And your 1st post is wrong. When u are have Internet connection means u got public ip d. And when the u got a router, that means u got a LAN. Missing any, u can't access Internet.

This post has been edited by narf03: Jun 14 2012, 11:49 PM
TSIntensiveBytes
post Jun 15 2012, 12:02 PM

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QUOTE(narf03 @ Jun 14 2012, 11:43 PM)
Lol I hope u aren't confused by static dynamic public and private.

Static is fixed, that means u cut power unlimited times and reconnect unlimited time, u get the same ip, dynamic just all random. So if you own 123.123.123.123, u always get that number, u need to pay for static ip and they are expensive and will be more and more expensive. Normal Internet user get dynamic ip, each time they connect, they get different number. What is the different? If u have fix, u can host things, ppl know you are 123.123.123.123, ppl can directly find you. If dynamic, u tell your ip to somebody, the next time your router reboot or reconnect u get different, your old ip goes to somebody else. Check www.whatismyip.com

Private is internal ip, public is external, u cannot choose to have no public ip as others unable to send to your router, and u cannot choose to have no internal as your router unable to talk to you. So u don't have a choice, your data will use internal ip(LAN) until your gateway which also means your router, and your data will be using public ip to get out from the router, when responded by whatever server, they will use your public ip back to your router, and your router will use private ip(LAN) back to you.


Added on June 14, 2012, 11:48 pmTo know your private or LAN ip type ipconfig in command prompt. To know your public ip just access www.whatismyip.com. And your 1st post is wrong. When u are have Internet connection means u got public ip d. And when the u got a router, that means u got a LAN. Missing any, u can't access Internet.
*
Oh, thanks, I totally understand now.
So, I am wrong right? There's no such thing of "what should I get". There's always 2 IPs right?
Usually when I make a Minecraft server, I'll always have to port forward again and give them a new IP to connect to but I've found a way, I can use no-ip.org, which is like, you can connect to a Minecraft sever by just typing a link.
(eg. hithere.no-ip.org)

It auto updates your IP and links it to the address everytime your IP changes, since it's dynamic.

So actually I've been mistaken the whole time? XD
Thank you for the really in-depth explanation as well as others too, thanks smile.gif
So first things first when I get the new Maxis Fibre I'll try it out, etc etc
narf03
post Jun 15 2012, 01:16 PM

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im not sure what is minecraft server, but most servers out there, they use static or fixed ip, that is the most convenience or the easiest way, ppl know your ip and will never wrongly connect to somebody else.

and yes about no-ip, basically u got random ip, and u post your ramdom ip to a server with a fixed ip, and bind your new ip to something, ie UserID 2265 is always you, when u get a new ip, u tell no-ip.com which is using a fixed ip, and u tell them im user 2265, i have a new public ip now, which is .... and no-ip will record that, whoever wants to connect to you, will go no-ip and ask, where is User 2265 now, no-ip will tell them your new public ip. then others will know your latest public ip, they dont have to know your private ip, your router need to know, thats why its private. so connection will be made directly to your router, to certain port, and u should already configured when connection comes to whatever port, goto whatever internal ip(or lan ip or private, whatever term u like).

log in your router by using its ip, u will notice it has both internal and external, we call something like this a gateway, others cannot directly go to your pc without going through this. and u can log in your router with more than just 1 ip, if you allows admin login from WAN(or public), normally default only allow LAN.

the reason why ppl call WAN ip as public, is this number is unique in the internet, u cant have 2 same public ip. and private ip is private business, u can have your ip, i can have mine, they can be the same, as long as each pc ip in my network is unique, all works fine.
TSIntensiveBytes
post Jun 15 2012, 07:39 PM

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QUOTE(narf03 @ Jun 15 2012, 01:16 PM)
im not sure what is minecraft server, but most servers out there, they use static or fixed ip, that is the most convenience or the easiest way, ppl know your ip and will never wrongly connect to somebody else.

and yes about no-ip, basically u got random ip, and u post your ramdom ip to a server with a fixed ip, and bind your new ip to something, ie UserID 2265 is always you, when u get a new ip, u tell no-ip.com which is using a fixed ip, and u tell them im user 2265, i have a new public ip now, which is .... and no-ip will record that, whoever wants to connect to you, will go no-ip and ask, where is User 2265 now, no-ip will tell them your new public ip. then others will know your latest public ip, they dont have to know your private ip, your router need to know, thats why its private. so connection will be made directly to your router, to certain port, and u should already configured when connection comes to whatever port, goto whatever internal ip(or lan ip or private, whatever term u like).

log in your router by using its ip, u will notice it has both internal and external, we call something like this a gateway, others cannot directly go to your pc without going through this. and u can log in your router with more than just 1 ip, if you allows admin login from WAN(or public), normally default only allow LAN.

the reason why ppl call WAN ip as public, is this number is unique in the internet, u cant have 2 same public ip. and private ip is private business, u can have your ip, i can have mine, they can be the same, as long as each pc ip in my network is unique, all works fine.
*
Wow, thanks for the information man! biggrin.gif You really did clear things up for me.
You sure do know a lot about these stuff.
So I guess I don't need to request any thing from Maxis when I have it, just need to make sure people get the right IP when connecting.
narf03
post Jun 15 2012, 10:08 PM

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Lol I'm a programmer and if I don't get these clear, I'll lose my job real soon =p
j_ong
post Jun 18 2012, 05:04 PM

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thanks narf03 for such detail explaination biggrin.gif
Swordylove
post Jun 18 2012, 10:42 PM

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+1 for narf03 thumbup.gif

Other people mostly only say "get public IP lah... easier to torrent lah... ape lah" but never really know what they're talking about mad.gif

This post has been edited by Swordylove: Jun 18 2012, 10:43 PM
TSIntensiveBytes
post Jun 19 2012, 01:21 AM

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QUOTE(Swordylove @ Jun 18 2012, 10:42 PM)
+1 for narf03 thumbup.gif

Other people mostly only say "get public IP lah... easier to torrent lah... ape lah" but never really know what they're talking about  mad.gif
*
Yea la, that's why I posted this thread since many people say get this get that I also want to know what I should get.
Ended up all IPs have PUBLIC AND PRIVATE IPs..
more2teayap
post Jun 19 2012, 08:34 AM

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QUOTE(narf03 @ Jun 14 2012, 11:43 PM)
Lol I hope u aren't confused by static dynamic public and private.

Static is fixed, that means u cut power unlimited times and reconnect unlimited time, u get the same ip, dynamic just all random. So if you own 123.123.123.123, u always get that number, u need to pay for static ip and they are expensive and will be more and more expensive. Normal Internet user get dynamic ip, each time they connect, they get different number. What is the different? If u have fix, u can host things, ppl know you are 123.123.123.123, ppl can directly find you. If dynamic, u tell your ip to somebody, the next time your router reboot or reconnect u get different, your old ip goes to somebody else. Check www.whatismyip.com

Private is internal ip, public is external, u cannot choose to have no public ip as others unable to send to your router, and u cannot choose to have no internal as your router unable to talk to you. So u don't have a choice, your data will use internal ip(LAN) until your gateway which also means your router, and your data will be using public ip to get out from the router, when responded by whatever server, they will use your public ip back to your router, and your router will use private ip(LAN) back to you.


Added on June 14, 2012, 11:48 pmTo know your private or LAN ip type ipconfig in command prompt. To know your public ip just access www.whatismyip.com. And your 1st post is wrong. When u are have Internet connection means u got public ip d. And when the u got a router, that means u got a LAN. Missing any, u can't access Internet.
*
nod.gif I just learned it from my CCNA class as well.
supar_depor
post Jun 27 2012, 05:04 PM

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So between public and private ip.. which is better for gaming?


Added on June 27, 2012, 10:39 pmI got problem with maxis fire playing with PS3 where its configuration is NAT3, and effect online gaming, any solution for that?

This post has been edited by supar_depor: Jun 27 2012, 10:39 PM
durai20
post Jul 5 2012, 10:49 AM

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Now i'm using Maxis Home Fiber, when on my dreambox first a couple minutes i got picture and can browse youtube but after a cople minutes it was stuck youtube cannot watch. Go and checking network connection it's no network. Change to skybox smooth.


But before this i use other ISP is ok. Is that coz from the dns cox the different other ISP and Maxis is dns only.


What should i do for correct it?


And how to get dns free account. Can explain step by step?
LovesReborn
post Jul 5 2012, 03:25 PM

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just curious, is streamyx using private IP? hmm.gif

This post has been edited by LovesReborn: Jul 5 2012, 03:27 PM
MX510
post Jul 5 2012, 03:29 PM

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Private IP fakap cannot host online game
mikeeeee
post Jul 5 2012, 03:30 PM

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QUOTE(LovesReborn @ Jul 5 2012, 03:25 PM)
just curious, is streamyx using private IP? hmm.gif
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nope
alonso33
post Jul 15 2012, 02:35 PM

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QUOTE(narf03 @ Jun 15 2012, 10:08 PM)
Lol I'm a programmer and if I don't get these clear, I'll lose my job real soon =p
*
I'm having NAT Type 3 issue while playing PS3, Will it help If I change to public IP?

Thanks smile.gif
gogetter83
post Jul 15 2012, 04:26 PM

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QUOTE(alonso33 @ Jul 15 2012, 02:35 PM)
I'm having NAT Type 3 issue while playing PS3, Will it help If I change to public IP?

Thanks  smile.gif
*
It does, behind private IP, your port might still be translated when passes through Maxis NAT. PS3 and the other end server in PS network will detect that as NAT type 3.

NAT type 3 - behind NAT and ports are blocked
NAT type 2 - behind NAT but port forwarding is done (applies to public IP, could be a problem with private WAN IP since you can't actually do port forwarding on Maxis NAT)
NAT type 1 - DMZ (with public IP of course)
TSIntensiveBytes
post Jul 20 2012, 12:32 PM

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Does Private IP cause lag in online games?
I mean, somehow using Streamyx also have better ping when I play Sudden Attack SEA.. MY server still lag once a while..

I can't even port forward using Private IP to host servers, etc

Maybe I wanna change to public IP but I'm just afraid it might bring problems speed wise, etc.

I also dunno la, maybe just stick to private IP.. not sure!
jtleon
post Jul 21 2012, 09:33 AM

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private ip are used for communication within our internal network devices. while our router has both internal interface (private ip)and external interface (public ip)

our PC private ip can be seen by typing ipconfig (win cmd)
our router private ip (internal interface) can be seen in ipconfig as well (default gateway)

devices in our internal network cannot be seen by Internet as we do not have public ip, everything need to go through router. in some cases we need to do port forwarding so a device within our network can been seen in Internet, for example the DVR for our home CCTV system.


Added on July 21, 2012, 9:36 amso actually all our internal network device behind router would only has private ip whether you are using maxis or unifi. the question is actually should be "can we do port forwarding?" with maxis

This post has been edited by jtleon: Jul 21 2012, 09:36 AM
prasys
post Jul 21 2012, 10:49 AM

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Let me explain

Maxis is trying to save IPV4 address , after all we are running out of IPV4 (or already have run out - I need to check). So they came up with two options , Private IP and Public IP option for their broadband.


Now , private IP is not something new. Our routers assign private IP , this what allows us to share 1 Internet connection to all of our PCs in household. What maxis is doing is that instead of you giving a Public IP (an IP address which can be accessed by anyone) they give you their own Internal IP which then connects to a public IP. Something like you are put behind their "router"

They do offer Public IP for those who need it , aka people who want to view their CCTV from outside and other complicated setup. For gamers , we want Public IP - this includes games like COD MW series whereby if you are behind NAT , there is no way on earth you could host a game. For games like WoW , DOTA2 and others (TF2 , basically Source-based games) - its not a concern. However for games that which require you to be the host and want the ports to be opened

Who should get Public IP ?

1. hardcore gamers that host and play games
2. CCTV owners
3. You run your own webserver (aka web developer)/developer

I don't know if Maxis charges you for Public IP
ronnie
post Jul 25 2012, 08:01 AM

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QUOTE(prasys @ Jul 21 2012, 10:49 AM)
I don't know if Maxis charges you for Public IP
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It's free..... rclxms.gif rclxms.gif rclxms.gif
rip_code
post Jul 25 2012, 09:20 AM

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QUOTE(ronnie @ Jul 25 2012, 08:01 AM)
It's free.....  rclxms.gif  rclxms.gif  rclxms.gif
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So what are the range of Maxis FTTH for Public & Private IP?
frequency
post Aug 8 2012, 10:01 AM

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any idea how to apply the public IP from maxis?
ronnie
post Aug 8 2012, 11:15 AM

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QUOTE(frequency @ Aug 8 2012, 10:01 AM)
any idea how to apply the public IP from maxis?
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Read the Maxis FTTH thread lah doh.gif
smithyoung99
post Sep 29 2012, 01:43 AM

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What will happen when I get public IP?

I believe I am using private IP currently. The IP address of my Thomson TG799vn (router) is 192.168.1.254. It is running DHCP server and assigning IP address range of 192.168.1.64~253 to the PCs connected to its LAN ports. So if I request Maxis for public IP, does that mean my Thomson router's IP address will be changed to a public IP address? Will my Thomson router start assigning public IPs for the PCs connected to the internal network (this does not sound right)?

Thank you in advance.
duckaton
post Sep 29 2012, 04:07 AM

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QUOTE(prasys @ Jul 21 2012, 10:49 AM)
Let me explain

Maxis is trying to save IPV4 address , after all we are running out of IPV4 (or already have run out - I need to check). So they came up with two options , Private IP and Public IP option for their broadband.

They do offer Public IP for those who need it , aka people who want to view their CCTV from outside and other complicated setup. For gamers , we want Public IP - this includes games like COD MW series whereby if you are behind NAT , there is no way on earth you could host a game. For games like WoW , DOTA2 and others (TF2 , basically Source-based games)  - its not a concern. However for games that which require you to be the host and want the ports to be opened

Who should get Public IP ?

1. hardcore gamers that host and play games
2. CCTV owners
3. You run your own webserver (aka web developer)/developer

I don't know if Maxis charges you for Public IP
*
some things everyone should know.
maxis conserving/running out of ipv4 ips is a myth.

maxis has enough in its pool of ips for it's customer.
maxis's conversion to public ip is free, you just need to ask for it.
those who are not tech savvy just gets the default private ip/proxy.
I do not want to elaborate on morality issues here.

TM has public dynamic ips for all it's customers.
P1 even offer to sell fixed ips rm300 for 5 pieces.

now, the conversion to ipv6 ips has been scheduled for as early as end of this year.
P1 has made a media announcement some weeks back.
all isps should and will follow suit by then.

so why maxis sets default private ips thru their proxies?
my guesses are
connections through maxis' proxies enabled it to monitor amongst others:
1) bandwidth usage / throttling
2) website and downloading patterns / blocking of certain file sharing websites
3) time and frequencies of usage / selling block of bandwidth offpeak
4) blocking of sites it deem necessary / babysits
5) Grouping of light users under one proxy and heavy users on another / bandwidth shaping
6) many more

be aware that the thomson router that maxis provides has a backdoor.
maxis can enable hotspots, routing config and whachamalits thru it.

private ips/maxis' proxy can complicate matter like what prasys says:
1. hardcore gamers that host and play games
2. CCTV owners
3. You run your own webserver (aka web developer)/developer
and also
4) all secure logins eg overseas banking transactions might flag you for using proxy
5) downloads might be interrupted as many people are using the same ip
6) one person do, everyone else on the same proxy gets 114a
7) many more

In short,
everyone should request public ip from maxis.

my 2 sens
carngigan
post Sep 29 2012, 10:14 PM

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QUOTE(duckaton @ Sep 29 2012, 04:07 AM)
some things everyone should know.
maxis conserving/running out of ipv4 ips is a myth.

maxis has enough in its pool of ips for it's customer.
maxis's conversion to public ip is free, you just need to ask for it.
those who are not tech savvy just gets the default private ip/proxy.
I do not want to elaborate on morality issues here.

TM has public dynamic ips for all it's customers.
P1 even offer to sell fixed ips rm300 for 5 pieces.

now, the conversion to ipv6 ips has been scheduled for as early as end of this year.
P1 has made a media announcement some weeks back.
all isps should and will follow suit by then.

so why maxis sets default private ips thru their proxies?
my guesses are
connections through maxis' proxies enabled it to monitor amongst others:
1) bandwidth usage / throttling
2) website and downloading patterns / blocking of certain file sharing websites
3) time and frequencies of usage / selling block of bandwidth offpeak
4) blocking of sites it deem necessary / babysits
5) Grouping of light users under one proxy and heavy users on another / bandwidth shaping
6) many more

be aware that the thomson router that maxis provides has a backdoor.
maxis can enable hotspots, routing config and whachamalits thru it.

private ips/maxis' proxy can complicate matter like what prasys says:
1. hardcore gamers that host and play games
2. CCTV owners
3. You run your own webserver (aka web developer)/developer
and also
4) all secure logins eg overseas banking transactions might flag you for using proxy
5) downloads might be interrupted as many people are using the same ip
6) one person do, everyone else on the same proxy gets 114a
7) many more

In short,
everyone should request public ip from maxis.

my 2 sens
*
Hah, I think the same, we have been using streamyx / unifi for time where TM provides dynamic IP as public IP, while i like the above said one person do, all gets 114A, BS act.. Haha
hspace
post Oct 12 2012, 10:36 PM

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Really informative thread.

If public IP, does it make your computer more vulnerable to attacks?

Last time could depend on router's hardware firewall for some protection, but it seems the Thomson router might kind of suck in protection?
coo|dude
post Oct 24 2012, 11:35 PM

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can anyone share how to check if you are currently on Public or Private IP?
ronnie
post Oct 24 2012, 11:39 PM

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I'm on Private IP .... speed looks deliciously good
iAwesome
post Nov 4 2012, 09:07 PM

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Im on Public IP D: i cant host any games.
waisang
post May 22 2013, 03:52 PM

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what are the impact if we have change from Private IP to public ip? do you facing the routing issue or the slow connection after changed?

I have read the Maxis forum, it looks big fire.
MarHazK
post Sep 13 2018, 09:00 AM

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just wondering, is there any charges for applying the MaxisFibre (Business) Public IP ?
chittyserv
post Jan 17 2024, 11:44 AM

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switch to public IP need to addon RM10/month lol what a joke. remove the proxy should give discount instead of charging more.
PRSXFENG
post Jan 17 2024, 12:20 PM

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QUOTE(chittyserv @ Jan 17 2024, 11:44 AM)
switch to public IP need to addon RM10/month lol what a joke. remove the proxy should give discount instead of charging more.
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The reason they charge is because ipv4 addresses are not cheap
ipv4 addresses have already ran out, so there are no more new ipv4 addresses

even amazon AWS is charging for it
https://aws.amazon.com/blogs/aws/new-aws-pu...ic-ip-insights/
DrPitchard
post Feb 7 2024, 02:49 PM

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Yeap, correct. IPv4 address limited la woi, price is only going up. Use IPv6 la, then won't have issue, no one is charging for that.
rrscape
post Jun 1 2025, 06:13 PM

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I didn’t follow the thread just wanna put this on the internet.

For those request public IP from maxis, you need to change your pppoe username to @public.maxis.com.my (instead of @home.maxis.com.my).
Wasted many hours of my life because Maxis expected me to know (or the CS wasn’t trained to inform me of the needed change)
karenzayn
post Jun 5 2025, 12:00 AM

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QUOTE(rrscape @ Jun 1 2025, 06:13 PM)
I didn’t follow the thread just wanna put this on the internet.

For those request public IP from maxis, you need to change your pppoe username to @public.maxis.com.my (instead of @home.maxis.com.my).
Wasted many hours of my life because Maxis expected me to know (or the CS wasn’t trained to inform me of the needed change)
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Probably staff never trained to change ur pppoe details via ACS (aka their remote management)?

 

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