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TSjovenne
post Sep 23 2013, 04:01 PM

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117 posts

Joined: Nov 2004


QUOTE(dellshioo @ Sep 23 2013, 03:49 PM)
Hello,

wanna ask

1.) My current 1mbps contract still have a couple of months left. If I upgrade to 4mbps now, I know the contract will be renewed, but is there any extra charges for the upgrade?

2.) For the upgrade, do I need technician come to my house, or is just update from their side?

3.) In this case, do I get new modem?  I remember I didn't get new modem when change from old package to the 1mbps bb deals
*
1) No, contract will not renewed anymore and upgrade is free of charge.

2) No, they just upgrade from the DP side.

3) No, you will not be getting new modem because you are upgrade from bb deal to bb deal. If you didn't get one when you upgrade, means you get it before you upgrade, maybe when you subscribe to old package? blush.gif
dellshioo
post Sep 23 2013, 04:17 PM

New Member
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Joined: May 2012
QUOTE(jovenne @ Sep 23 2013, 04:01 PM)
1) No, contract will not renewed anymore and upgrade is free of charge.

2) No, they just upgrade from the DP side.

3) No, you will not be getting new modem because you are upgrade from bb deal to bb deal. If you didn't get one when you upgrade, means you get it before you upgrade, maybe when you subscribe to old package?  blush.gif
*
Thank you for your reply,

1.) I thought upgrade means you commit to a new contract with TM. No?

3.) yes. I'm using old modem from old package and I did get free cordless phone when upgrade to bb deal.
TSjovenne
post Sep 23 2013, 05:18 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(dellshioo @ Sep 23 2013, 04:17 PM)
Thank you for your reply,

1.) I thought upgrade means you commit to a new contract with TM. No?

3.) yes. I'm using old modem from old package and I did get free cordless phone when upgrade to bb deal.
*
You're welcome tongue.gif

1. No, since you are just upgrade to new package without taking any new equipments, contract will remains the same smile.gif

3. That's why you are not entitled for new one biggrin.gif
olak329
post Sep 24 2013, 01:15 PM

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Junior Member
109 posts

Joined: Feb 2009


bro... streamyx 8mbps got promotion? installation in kelantan can be arrange?
TSjovenne
post Sep 24 2013, 03:00 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(olak329 @ Sep 24 2013, 01:15 PM)
bro... streamyx 8mbps got promotion? installation in kelantan can be arrange?
*
Hi tongue.gif

Streamyx 8Mbps standard promotion free wifi modem, dect Phone and HyppTV set. Streamyx free installation and activation. If you do not have phone line yet, wiring fee of RM 30 - RM 50 is payable to TM technician on the spot after installation done. If you already have it, you don't need to pay anymore brows.gif
Kelantan installation also can be arranged, TM will assign TM technician from your area to do installation for you biggrin.gif
swatz
post Sep 27 2013, 10:13 PM

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Junior Member
52 posts

Joined: May 2011


Highly recommended for Class A Service. Apply and settle unifi application within just one day!
TSjovenne
post Sep 27 2013, 11:11 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(swatz @ Sep 27 2013, 10:13 PM)
Highly recommended for Class A Service. Apply and settle unifi application within just one day!
*
Thank you for your valued feedback tongue.gif
adib90
post Sep 29 2013, 01:16 PM

New Member
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Joined: Jan 2012
i already submit the e-form.
TSjovenne
post Sep 29 2013, 02:18 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(adib90 @ Sep 29 2013, 01:16 PM)
i already submit the e-form.
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I had received your e-form.
I've spoke to your dad just now regarding to the transfer ownership biggrin.gif
victorkdk
post Oct 4 2013, 09:39 AM

New Member
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Joined: Jun 2011
Superb service by Jovenne.. applied yesterday noon, this morning TM technician ady called to set appointment for installation. Highly recommended! rclxms.gif
TSjovenne
post Oct 4 2013, 07:19 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(victorkdk @ Oct 4 2013, 09:39 AM)
Superb service by Jovenne.. applied yesterday noon, this morning TM technician ady called to set appointment for installation. Highly recommended!  rclxms.gif
*
Thank you for your valued feedback! tongue.gif
SerraQuaL
post Oct 4 2013, 10:51 PM

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Hi, do you extend your service to Penang as well? I wanted to upgrade my 1.0MB streamyx to 4.0MB package, but when I was told my area does not have 4.0mb supported yet. But yet, when I asked another friend who stays 5mins away from me has it.

can you check for me? i'll PM u

TSjovenne
post Oct 4 2013, 11:20 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(SerraQuaL @ Oct 4 2013, 10:51 PM)
Hi, do you extend your service to Penang as well? I wanted to upgrade my 1.0MB streamyx to 4.0MB package, but when I was told my area does not have 4.0mb supported yet. But yet, when I asked another friend who stays 5mins away from me has it.

can you check for me? i'll PM u
*
PMed smile.gif
hafiz_control
post Oct 9 2013, 07:31 PM

Getting Started
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Junior Member
105 posts

Joined: Jan 2003
hi, just submitted the e-form ya.

Thanks!


TSjovenne
post Oct 9 2013, 07:39 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(hafiz_control @ Oct 9 2013, 07:31 PM)
hi, just submitted the e-form ya.

Thanks!
*
Hi,
I have successfully registered for you tongue.gif
Cheers.
SerraQuaL
post Oct 11 2013, 06:29 PM

New Member
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Joined: Nov 2009
Thanks Jovenne for the excellent support, and prompt responses!!! people! I highly recommend her service, even in Penang (even when TM Point staff said no 4.0mbps for my area, lousy service). I will definitely recommend your services to my friends and family smile.gif
mohdfauziahmad
post Oct 15 2013, 04:23 PM

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Joined: Nov 2010
Hi. Want to know the availability of streamyx at bandar baru kangkar pulai,johor bahru area. (Aprtment/flat). I want to subscribe the cheapest package (68/mth).
TSjovenne
post Oct 15 2013, 05:41 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(mohdfauziahmad @ Oct 15 2013, 04:23 PM)
Hi. Want to know the availability of streamyx at bandar baru kangkar pulai,johor bahru area. (Aprtment/flat). I want to subscribe the cheapest package (68/mth).
*
Hi,

Good day.
Please PM me your full address to check the availability.
The cheapest package for Bb deal is RM60/month - 384kbps.


mrquidz
post Oct 16 2013, 01:00 PM

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Junior Member
73 posts

Joined: May 2007
From: Cheras


pm me upgrade from streamyx to unifi 5mbps.. thx..

i want maintain same line also..

area is kg. sungai penchala, 60000 kuala lumpur
winloh18
post Oct 19 2013, 12:41 AM

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Joined: Oct 2013
For someone like me who is VERY particular about service, this girl sets the bar real high for service excellence. Highly recommended. thumbup.gif rclxms.gif

Yeah, I set up an account just for this. If that isn't convincing enough, I don't know what is brows.gif

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