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TSjovenne
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May 17 2012, 05:08 PM
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Getting Started

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QUOTE(em0ti0n @ May 16 2012, 10:19 PM) i gt no time to call him, just sms him, sometimes he do reply, n sometimes dont... at modem stated 2048 (downstream). i checked with BMS system, the port was configured up to 2Mbps only. I tried to call him twice. today and yesterday. he never answer my phone did he configure the port for you today?
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em0ti0n
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May 17 2012, 05:40 PM
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QUOTE(jovenne @ May 17 2012, 05:08 PM) nope still no progress CODE Line Rate - Upstream (Kbps): 512 Line Rate - Downstream (Kbps): 2048 Looks like i need to make a report about this installer..
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TSjovenne
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May 17 2012, 07:53 PM
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Getting Started

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QUOTE(em0ti0n @ May 17 2012, 05:40 PM) nope still no progress CODE Line Rate - Upstream (Kbps): 512 Line Rate - Downstream (Kbps): 2048 Looks like i need to make a report about this installer.. call 100 and make complaint on him I had made a feedback on your case as well.
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em0ti0n
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May 17 2012, 08:58 PM
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QUOTE(jovenne @ May 17 2012, 07:53 PM) call 100 and make complaint on him I had made a feedback on your case as well. tq Added on May 17, 2012, 10:16 pmUpdate: I just called 100, and the CSR still ask me to refer to the installer. And if the installer did not give any respond about this, i can request for another installer. Its true that the installer just configured my port to 2Mbps only. I already verify this matter with the CSR & system. Have to wait for tomorrow to call the installer again. If not, will call 100 (product) and request to change to another installer. This post has been edited by em0ti0n: May 17 2012, 10:16 PM
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TSjovenne
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May 19 2012, 08:10 PM
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Getting Started

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QUOTE(em0ti0n @ May 17 2012, 08:58 PM) tq Added on May 17, 2012, 10:16 pmUpdate: I just called 100, and the CSR still ask me to refer to the installer. And if the installer did not give any respond about this, i can request for another installer. Its true that the installer just configured my port to 2Mbps only. I already verify this matter with the CSR & system. Have to wait for tomorrow to call the installer again. If not, will call 100 (product) and request to change to another installer. The installer configured for you already? lazy installer
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em0ti0n
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May 19 2012, 10:42 PM
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QUOTE(jovenne @ May 19 2012, 08:10 PM) The installer configured for you already? lazy installer  nope.. nothing have been done.. this monday i will call him again.. if he still not pick up calls, then i will report and request for another installer Added on May 22, 2012, 11:50 amUpdate: Today call the installer and he say he will transfer my port to another one. Lets see how long this will be done... (my warranty with the installer is about to end) This post has been edited by em0ti0n: May 22 2012, 11:50 AM
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TSjovenne
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May 24 2012, 02:52 PM
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Getting Started

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QUOTE(em0ti0n @ May 19 2012, 10:42 PM) nope.. nothing have been done.. this monday i will call him again.. if he still not pick up calls, then i will report and request for another installer Added on May 22, 2012, 11:50 amUpdate: Today call the installer and he say he will transfer my port to another one. Lets see how long this will be done... (my warranty with the installer is about to end) everything goes well?
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em0ti0n
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May 24 2012, 11:55 PM
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QUOTE(jovenne @ May 24 2012, 02:52 PM) everything goes well?  Nope... Warranty with installer have ended.. Tomorrow i will call 100.
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TSjovenne
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May 24 2012, 11:58 PM
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Getting Started

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QUOTE(em0ti0n @ May 24 2012, 11:55 PM) Nope... Warranty with installer have ended.. Tomorrow i will call 100. what happened to him? okay. update me with latest info. thank you.
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em0ti0n
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May 25 2012, 12:06 AM
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QUOTE(jovenne @ May 24 2012, 11:58 PM) what happened to him? okay. update me with latest info. thank you. he janji kosong only. always tell me that he will do it. but nothing have change. I will call 100 and discuss for the best solution. Hope to get my 4Mbps back. And for the installer and his company will be blacklist by TM, i will make sure that.
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uDean
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May 26 2012, 10:05 AM
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New Member
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hye there.. i stay at desa alam, seksyen U12 Shah Alam..can u confirm my location got unifi coverage or not? coz my housemate already apply to 4 different agent, but until now no feedback.. about 2 month already.. want to upgrade from streamyx 1mb to unifi vip5.. pm me.. tQ =)
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TSjovenne
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May 26 2012, 01:04 PM
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Getting Started

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QUOTE(uDean @ May 26 2012, 10:05 AM) hye there.. i stay at desa alam, seksyen U12 Shah Alam..can u confirm my location got unifi coverage or not? coz my housemate already apply to 4 different agent, but until now no feedback.. about 2 month already.. want to upgrade from streamyx 1mb to unifi vip5.. pm me.. tQ =) your area (jalan pegaga u12) is still not yet available.
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uDean
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May 28 2012, 01:01 PM
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New Member
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then can u upgrade me to 4mbps package? =)
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TSjovenne
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May 28 2012, 01:35 PM
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Getting Started

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QUOTE(uDean @ May 28 2012, 01:01 PM) then can u upgrade me to 4mbps package? =) Yes sure. Kindly fill in my e-form. thank you.
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Invince_Z
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Jun 3 2012, 06:48 PM
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QUOTE(jovenne @ May 16 2012, 02:54 PM) O...sorry for the misunderstanding No, you don't need to pay for the breach of the contact. You can upgrade to UniFi at no extra cost. For eg, there's 6 months left for streamyx contract. You can upgrade to unifi without paying the 6 months fees  ooo nice. gotta think 1st. btw, is your service limited to certain area only, or is it available throughout malaysia? thanks jovenne.
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TSjovenne
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Jun 3 2012, 06:59 PM
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Getting Started

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QUOTE(Invince_Z @ Jun 3 2012, 06:48 PM) ooo nice. gotta think 1st. btw, is your service limited to certain area only, or is it available throughout malaysia? thanks jovenne. it is available throughout malaysia. no matter where are you, I'll always be there for u  no worries, take your time. hehe..
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em0ti0n
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Jun 3 2012, 07:42 PM
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Forgot to update my case here... Finally after call 100 for twice, they send technician to relocate my port and upgrade my port to 5Mbps.. Nice speed.
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TSjovenne
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Jun 3 2012, 08:02 PM
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Getting Started

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QUOTE(em0ti0n @ Jun 3 2012, 07:42 PM) Forgot to update my case here... Finally after call 100 for twice, they send technician to relocate my port and upgrade my port to 5Mbps.. Nice speed.  Awesome So did you complaint about the previous irresponsible technician?
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em0ti0n
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Jun 3 2012, 08:19 PM
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QUOTE(jovenne @ Jun 3 2012, 08:02 PM) Awesome So did you complaint about the previous irresponsible technician?  yeah.. i told them twice about the irresponsible technician.. hope that he n his company will be blacklist by TM. So that no others will face the same problem with me.
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lung85
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Jun 4 2012, 01:11 PM
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sarawak kuching when got unifi ?
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