Hi looking to apply Unifi VIP 5mb. Details and clarification below:

1. Location, Damansara Kim.
2. Existing Streamyx 1 mb user
3. Can I keep my old house number but billing covered under Unifi?
4. Any cash rebate? Registering through TM website, 1 month rebate give.
5. For LAN cabling, running on top of ceiling discuss with contractor during installation date or ?

Thanks.

1. Yes, within serviceable area.
2. No problem.
3. Yes, you can keep your house number provided the streamyx owner and phone number have the same owner. The rental fee will be waived but you will get separate bill from TM.
4. Sorry, there's no rebate for upgrading user.
5. Yes, non-standard installation need to discuss with your contractor during installation date

Removed.

This post has been edited by keit: Jun 3 2013, 06:21 PM

I have replied you on previous post.

Lol sorry bout that.

No worries
So are you interested to upgrade your existing streamyx to UniFi?

Since Joveen said I am her first customer from Labuan, let me say this:
This lady/girl/supergirl really does take care of her customers! Even for FOC streamyx upgrade. And she contacted me after sales when the technician reported a problem. But I guess I got the 8mb line anyways
So thank you Joveen.

Thanks bro for your support!
Keep me update on your 8Mbps speedtest

sure thing

Hi there, Im staying in Genting, is it possible to upgrade my current streamyx to 8mbps connection from 4mbps?

Sorry, 8mbps is not available at the address provided

Hi,
Looking to upgrade my current Streamyx 512kbps package to Unifi VIP5 package...
Location : PJ Old Town

- What should I select for Type of application? New (Unifi)? Upgrade?
- What are the supporting documents that will be needed?
- Is the 60GB download cap per month been implemented?
- I will need to re-pull the line to back of my house, does the contractor that going to install the unifi offer such service too? (of cause with additional charges...)

You can PM me to brief me on more details.
Thanks.

can you help me with my area for 8M package or 4M? 88300, Kota Kinabalu, Sabah

Yes sure
Please PM me your full address to check ^^

Hello, I'd like to ask..

Im now using a 1mb streamyx package. I'd like to upgrade to 4mb/8mb package.

1. How long would it take to upgrade?
2. And during the process will my internet and phone line be cut off?
3. Will there be any extra charges?
4. Im in seremban 2 area. Is your services available near there?

Thank you. Hope to hear from you soon.

1. Within 3-5 days.
2. No, you still can use your internet.
3. No charges for upgrade.
4. Yes, I am doing nationwide.

Thank you for your interest.

So I just fill in the form in the 1st page? Thats all..? so simple?
Then when will I know if I have the upgraded line?
What will be in my next billing statement?

Thanks.

Yes, its as simple as abc my job is to make it simple.
You will feel "wow, my speed is faster now" and yeah, your line has been upgraded.

Your next billing will be in pro rated basis of 1mb and your upgraded package.

1. I am currently using streamyx 110. Can I terminate it and use Unifi 140?

2. can I maintain my land phone line as I need it for alarm system

3. I heard most people told me although the installation fees are free but as contractor pull the cable to living hall, most of time will be charged due to the distance from the unifi port to living hall is longer than the maximun provided. is that true? if yes, can I place unifi equipment in kitchen to save the installation fees?

Hi,

1. Yes, you can migrate to unifi VIP 5 which is RM 149/month.

2. Yes, you can maintain your current phone line and at the same time, you will get one free UniFi phone number as well.

3. Actually it is not counted from UniFi port (also known as Fibre Distribution Port - FDP). From FDP to your house (FTB), no matter how long it is, it's free of charge.
And the 15m standard installation is counted from FTB to BTU unit which I think is more than enough for a house. (my house only used 8m)
But then, the TM contractor will advises you on the length before they start the installation job. So as long as you don't request for NON-STANDARD installation, it will be fine