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TSjovenne
post Jun 1 2014, 05:18 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(fmyn2826 @ Jun 1 2014, 04:58 AM)
owh.... that good new....  how to check the house have maximum line or not? if can... want to register A.S.A.P
this my new address...
no 30, jalan hala bahtera 3, Taman bahtera, Pengkalan bahru, 34900 pantai remis perak
and can u check also max speed  for my place... ty
*
Dear,

Good news for you. Your house address is still able to apply for new line smile.gif max speed for your address is 4Mbps ^^
TSjovenne
post Jun 1 2014, 04:27 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(fmyn2826 @ Jun 1 2014, 05:30 AM)
nice... how much it will cost to register ya? for 4mbs
*
Replied you in whatsapp this morning tongue.gif
TSjovenne
post Jun 13 2014, 12:36 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(mikeblink182 @ Jun 13 2014, 12:22 PM)
hi
I would like to terminate old unifi and get new unify.
contract has finished for old unifi.
want to apply new to get new equipment.
could you please advise.
*
PMed. Please check. tongue.gif
TSjovenne
post Jun 15 2014, 12:06 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(Ton-chan @ Jun 14 2014, 11:52 PM)
I've been using streamyx for the past few years, if I switch to unifi now, can I still keep the landline number?

Interested in the VIP5 package. Which type of application should I choose? Upgrade or New (Unifi)?
*
Hi,

Yes, you can keep the landline but you will still get new number from unifi. Meaning your house will have two phone lines for free smile.gif

Your type of application is Upgrade biggrin.gif

Thanks ^^
TSjovenne
post Jun 16 2014, 06:08 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(andy0212 @ Jun 16 2014, 02:03 PM)
Hi,

I'm currently on Streamyx 4Mbps and recently I saw the Stream Champion Deal.. Does this promo will include the selected pack for free, forever?

The promo image kinda confusing... 8Mbps + 1 Pack (at RM30 ??) = RM160/month

And I will get "everywhere" on 2 devices for free too, forever?
*
Hi,

The stream deal is only apply when you apply for 8Mbps.
You'll get free pack either ruby or platinum pack.

Thank you.
TSjovenne
post Jun 24 2014, 04:32 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(Ton-chan @ Jun 23 2014, 03:02 PM)
I upgraded from streamyx to Unifi last week. TS has been prompt in her replies and offers clear explanation on service. Definitely recommended.
On another note about Installation of fiber optics, I got charged RM130 for some hole-drilling and cabling. No direct pathway for the cables to go through apparently...sigh
*
Dear,

Your house cannot go through standard installation so must go with Non-standard installation? cry.gif
Any blockage in front or back side of your house?

Anyways, thank you very much for your valued feedback notworthy.gif thumbup.gif

TSjovenne
post Jul 4 2014, 01:07 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(kyleen @ Jul 3 2014, 10:42 AM)
Hi ,

I'm on Streamyx 384kbps (I know this is dinosaur speed , but it works pretty good even for streaming online).
I'm looking to upgrade to 1mbps. I called 100, then I get 2 separate calls from someone (I assume this is agent) offering RM100 for 1mps package with free modem and phone.

I would like to confirm here is this a real deal ?  Thank you.
*
Hi Kyleen,

Hmm, for normal package, 1Mbps is RM 110 unless they are referring to Student Gradpack, then it is RM 100/month.
For this, you have to reconfirm with them again blush.gif
TSjovenne
post Jul 24 2014, 02:36 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(Syimir @ Jul 24 2014, 02:26 PM)
Can help upgrade streamyx a.s.a.p?
*
Hi,

Streamyx to streamyx or to unifi?
TSjovenne
post Jul 25 2014, 05:25 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(jeffseaw @ Jul 25 2014, 05:02 PM)
hi, my area currently dont have unifi, and i applied 4mbps and rejected, the technician said my area port are full, its been few months, i need internet to do my works and currently i using celcom BB and everymonth the quota not enuff to used as i used alot on working. Can you help me on this matters?

my area is tingkat paya terubong 3, 11060 ayer itam, penang.
*
Dear Jeff,

Please PM full address to check coverage.
Your area got many blocks, couldn't check accurately without full address.
Thank you. tongue.gif
TSjovenne
post Sep 19 2014, 03:17 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(wen9x88 @ Sep 18 2014, 01:38 PM)
My streamyx had been upgrade just in a day.
Really really fast.
Compare last time i need wait 7 working days and delay here and there.end up more than 14 days i need to wait.

Recommend agent,thumbs up for fast services.
*
Thank you so much for your support tongue.gif tongue.gif
TSjovenne
post Oct 11 2014, 03:07 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(alonso880929 @ Oct 11 2014, 02:01 AM)
Hi..i go to tm centre to registering streamyx at my home..sadly they say cant do it at my house..fyi,i stay at flat in pontian johor..then im using p1 but the line always unstable..can u help me if there anything i can do to use streamyx at my house ?thanks..
*
Please PM your full address to check coverage availability.

Thank you.
TSjovenne
post Oct 15 2014, 06:31 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(edosama @ Oct 15 2014, 06:13 PM)
can u check if my area is available or not for Streamyx 4mb?
*
Hi,

Yes of course.
Please PM me your full address to check coverage.

Thank you. tongue.gif
TSjovenne
post Nov 28 2014, 03:52 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(vergas @ Nov 28 2014, 03:33 PM)
+1, Do you have this?
*
I am so sorry, I don't have this offer.
The offer you mentioned is for customer who received call from TM marketing team directly. blush.gif
TSjovenne
post Dec 3 2014, 05:20 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(cenkudu @ Dec 2 2014, 03:08 PM)
Thank you. fast service make my moving became easier. quick reply and almost every request were entertained. highly recommended!
*
Arigato for your supports notworthy.gif
Thanks alot.


TSjovenne
post Dec 3 2014, 05:21 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(ahbao @ Dec 3 2014, 10:52 AM)
Hi Jovenne,

my house has 1 fixed phone line, if I subscribe streamyx, I can use the same fixed line number and no need to pay that fixed line monthly charge then?
*
Hi Ahbao,

Yes, you can use back the same fixed line number to save RM 26/month of rental charges.
After subscribing Streamyx, you'll only need to pay monthly commitment fee, let's say 1Mbps RM 110/month. tongue.gif
TSjovenne
post Dec 8 2014, 10:48 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(garoad @ Dec 8 2014, 09:15 PM)
Hi, my unifi VIP5 contract is more than 2 years now. If I upgrade to VIP 10 they will renew the 2 years contract? Thanks.
*
Hi,

Yes, if you upgrade to VIP 10, contract will be refreshed to 24 months.
Therefore, I would advise customers to register again to get new equipments instead of using back the same devices.

Thank you.
TSjovenne
post Dec 8 2014, 11:43 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(zarakiken @ Dec 8 2014, 10:50 PM)
Hi, if my area no more port are you able to help if i register with you?
*
Hi,

Yes, I am able to help you to request TM to add port.
To proceed, please kindly fill in my e-form.

Thank you. tongue.gif
TSjovenne
post Dec 8 2014, 11:44 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(fuzzly! @ Dec 8 2014, 10:55 PM)
Can check my area whether got port or not?
*
Hi,

Please PM me your full address the port availability.

Thank you. tongue.gif
TSjovenne
post Dec 8 2014, 11:46 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(mirzan007 @ Dec 8 2014, 11:32 PM)
If upgrade from VIP 5 to VIP 10 got discount or not.. my friends payed only 170++ per month for the upgrades..  sad.gif
*
Hi,

The offer you mentioned is only available to customers who received calls from TM marketing department.
The price of RM 179 is without HyppTV pack, only internet 10Mbps.
The current offer is RM 199 - 10Mbps but you will get HyppTV pack either Mega or Sport pack. whistling.gif

Thank you.
TSjovenne
post Dec 9 2014, 12:07 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(zarakiken @ Dec 8 2014, 11:46 PM)
Normally how fast is the process?

erm... ok form submitted with document...
*
Received your application with thanks.
It varies between 1 week to months.
However, I will try my best to get TM to add ports asap biggrin.gif
Wait for my good news.
You can contact me thru whatsapp if you have any questions laugh.gif

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