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TSjovenne
post Oct 19 2012, 02:59 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(amadeo @ Oct 19 2012, 02:53 PM)
Jovenne, do you also provide TM Homeline registration?
*
Hi Amadeo,

Yes, I do icon_rolleyes.gif
Do you want to apply Homeline?
TSjovenne
post Oct 19 2012, 03:13 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(amadeo @ Oct 19 2012, 03:05 PM)
Already pm you regarding the matter laugh.gif
*
PM replied tongue.gif
TSjovenne
post Oct 20 2012, 08:30 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(amadeo @ Oct 20 2012, 04:05 PM)
E-Form sent laugh.gif .. hope everything goes well..
*
E-Form received tongue.gif
TSjovenne
post Oct 22 2012, 11:03 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(zhen2710 @ Oct 22 2012, 10:50 AM)
Thank you very much for your great service. Everything was settle within 3 days.  rclxms.gif
Please do inform me once Unifi is availabe in my area ya.  biggrin.gif
*
Thank you for your support!
Yeah, I will inform you when UniFi arrived at your area rclxms.gif
Enjoy your internet thumbup.gif
TSjovenne
post Oct 23 2012, 11:24 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(amadeo @ Oct 23 2012, 11:18 AM)
Fuh.. wanna complaint lah for Jovenne service.. tongue.gif ..
Your service is too fast too furious lah laugh.gif .. sent form on Sunday for Homeline + 4mbps streamyx combo and all job done by today!!! .. Actually the TM contractor wanna settle everything yesterday but they can't do their job as it's raining heavily here the whole day yesterday.. 
Anyway, the best reseller i've dealt with .. super highly recommended.. Fast responce to all my queries and pm.. 5 star service notworthy.gif
*
Fuiyohhhhh....terkejut ambo tongue.gif
thank you for your support man!!! icon_rolleyes.gif
Hope I can serve you again in one day when UniFi arrived at your area thumbup.gif
TSjovenne
post Oct 23 2012, 11:49 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(amadeo @ Oct 23 2012, 11:28 AM)
Actually i'm surprised that the contractor said that my line is already on fiber back end (according to TM SAMS they said).. so when UNIFI arrives here, you bet who i wanna call to upgrade my line to UNIFI  laugh.gif
*
MEEEEEEEEEEEEEEEEEEE tongue.gif tongue.gif (very confidently said)
TSjovenne
post Oct 30 2012, 01:09 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Oct 30 2012, 01:01 AM)
heyy,
gonna move house soon, hopefully early of nov can pasang liao

i heard tm got new router, can get ka? tongue.gif

oh and if i dun have tv, can i request contractor bring tv?

thanks!
*
ya..can can pasang on early of nov smile.gif
yup hua wei modem, but i m not sure if you will get new router..haha..depends on ur contractor.

You must tell the contractor that u dun hv tv when he called u. (dun tell unifi center when they called u for confirmation ya! hehe)
TSjovenne
post Oct 30 2012, 12:02 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Oct 30 2012, 03:03 AM)
u mean dont tell unifi centre that i told contractor i dun have tv?  hmm.gif
*
hahaa...unifi centre will call you before the contractor.
So when the centre call you for confirmation, do not mention about TV. Only tell ths contractor when he call u (on the day of installation).
TSjovenne
post Oct 30 2012, 02:22 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(shikamaruam @ Oct 30 2012, 12:40 PM)
hi jovenne...

can i upgrade my current 384kbps to 1mbps package with u instead?thanks.
if yes, plz pm me the details.thanks
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yes my deae. All you need to do is fill in my e-form to proceed your order smile.gif
TSjovenne
post Nov 2 2012, 05:03 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(dellshioo @ Nov 2 2012, 04:59 PM)
Hi,

If I subscribe to 1 mbps bb deal and later not satisfy with the speed, can I upgrade to 4 mbps within the contract period? Any additional charge?

How about the other way round, downgrade from 4mbps to 1mbps within contract period?
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Hi,

Only upgrade is allowed tongue.gif
You can only upgrade your streamyx after 3 months from activation date without any additional charge smile.gif
TSjovenne
post Nov 2 2012, 07:04 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(dellshioo @ Nov 2 2012, 06:41 PM)
Thanks for the quick reply.

Can you help check my area support 4mpbs or not?
OR I have to visit TM point?
*
You're welcome smile.gif
Yeah, I can check for you. Please PM your full address to check if 4mb is available.
TSjovenne
post Nov 4 2012, 01:04 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(shikamaruam @ Nov 4 2012, 08:47 AM)
hi jovenne, i have emailed u the upgrade application from 384 to 1mbps...thanks
*
Successfully done tongue.gif
Please check your email brows.gif
TSjovenne
post Nov 4 2012, 03:08 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Nov 4 2012, 02:58 PM)
hi, another question! tongue.gif

the installation is free right?
when is the first bill?
*
Yup, installation fee is free of charge.
The first bill is 2weeks - 1month after installation tongue.gif
TSjovenne
post Nov 4 2012, 04:17 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Nov 4 2012, 04:01 PM)
if 2 weeks.. means 2nd bill is 1 month after the fist bill or early of next month?
*
Hi,

it actually depends on your billing cycle smile.gif
yup, if 2 weeks, 2nd bikk will be one month after the first bill.
The wil proratwd the first bill for you
TSjovenne
post Nov 8 2012, 04:24 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(lookman_kim @ Nov 8 2012, 04:18 PM)
hello i want to ask something,,,can i speak in malay or not?? rclxub.gif
i subcribe a 5++ kbps like that in year 2010,,
this promotion is including with HP notebook..
adding Rm20 in my bill and another rm10
for my fixed call line,,,
so the total for me to pay the bill is plus minus Rm70,,

so it is already 2012,,,
and i want to upgrade my plan to 4mbps,,,

384Kbps rm38
512Kbps rm53
1Mbps rm68
2Mbps rm83
4Mbps rm88

so when i look back at this package(it is 1 malaysia package)
i need to pay rm53+hp notebook+phone line

so if i upgrade to 4mbps do i need to pay rm88+phone line
(my hpnotebook contract is 2 years)

p.s#sorry for my english blush.gif
#pm me if you want
*
PM replied. tongue.gif
TSjovenne
post Nov 9 2012, 06:27 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Nov 9 2012, 05:55 PM)
i still dont quite understand..

how do they count cable length?

according to tm website, 15m fibre, 15m lan , 30m raceway.
so how do they count the length?
*
Hi,

Don't be confused by them tongue.gif

The picture below will tell you where the cables calculated from.

user posted image

user posted image


TSjovenne
post Nov 9 2012, 07:24 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Nov 9 2012, 06:52 PM)
wow
where did u dig up that pic xD

hmm, how do i identify a ftb?
*
I googled the photos. But you can get it in UniFi Installation Guide.

DOWNLOAD INSTALLATION GUIDE

Youtube UniFi installation Guide

FTB will be installed during installation.


Added on November 9, 2012, 7:29 pm
QUOTE(newly wed duck @ Nov 9 2012, 06:52 PM)
wow
where did u dig up that pic xD

hmm, how do i identify a ftb?
*
And also, read this blog written by a blogger.

BLOG

i googled this too.

This post has been edited by jovenne: Nov 9 2012, 07:29 PM
TSjovenne
post Nov 9 2012, 09:08 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Nov 9 2012, 08:50 PM)
where will they install the ftb?
so cable length start counting from ftb?
*
Ya, outside your house smile.gif either at the front or back.
The cable length of Fibre will start counting from FTB smile.gif
TSjovenne
post Nov 9 2012, 09:29 PM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(mjeeva03 @ Nov 9 2012, 09:16 PM)
Bro i already have phone line. Now wanna add streamyx combo 1mb. Pls pm me what i need to do and any chargers i need to pay?
*
PMed. Please check smile.gif
Installation can be done within 3-5 days after registration rclxms.gif
TSjovenne
post Nov 16 2012, 12:36 AM

Getting Started
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Junior Member
117 posts

Joined: Nov 2004


QUOTE(newly wed duck @ Nov 16 2012, 12:18 AM)
hey~
i wanna register~
pm me details biggrin.gif
*
hey hey what do you want to know about? smile.gif
PM me your questions =]

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