slid3,

I'm using Apple Airport Extreme with no problems. All you need is the PPPOE username and password and you're good to go. So basically any wireless router should work, it all depends on your budget.

By the way, has anyone successfully used the Boost feature? I tried twice but there is no speed increase at all.

Is there a need to restart anything after "boosting" in the self-service portal?

For Juru mostly is landed property, it's real hard for Time to serve FTTx. At least at this moment there is no plan to go for it.

Hi Bro,

Can you test using cable connection to your router ?

Please also call up customer service to file a complaint. As this is one of the known problem for Boost Feature lately.

Below are some of the Boost Features Problems encountered that are reported to us :

1) Boost Manager disappeared.
2) After click Boost button, no speed increase.
3) After click Boost button, error is shown on browser & the countdown stalled.
Lucky customer will get the speed boosted, but the countdown does not decrease ...which is a good news somehow .... LOL !
4) Boosted speed does not justified.

Thanks.

Hi Bro,

TIME Fibre Home Broadband already available at your apartment.

Please check your PM.

Thanks.

Hi Bro,

Upload speed is a known issue lately, please do launch a report to the customer service. By right, Upload speed should be more or less the same as the Download speed simply bcoz fibre uses different wave length (λ) for bidirectional communications (WDM technology).

May I know which condo are you staying ? There are some known condos which are currently having this issues which havent been resolved by TIME.

Besides, there are also possibilities that your bandwidth are not sufficient to cater for HD. This is absolutely NOT normal.
There are some causes to this problem :
1) Fibre Connector / Cable problem.
2) ONU problem
3) Astro decoder problem
4) OLT problem (which rarely happens)


You should be given E1200 & not E1000. Anyway, E1200 is NO any better than E1000.

Basically most of the Routers are compatible.
Budget wise, TP-Link WDR4300 (N750) is worth a consideration, or WDR4900 (N900).
You can go for better ones such as Netgear WNDR4500.
If you wanna go for 802.11ac, Netgear R6300 or Asus RT-AC66U.

This post has been edited by jjj2: Apr 18 2013, 01:00 AM

Yo Kobian,

Apple Airport Extreme is dual band wireless router + NAS right? Good stuffs man . I will probably go for budget TP link . Short of money .... Thanks for the info though .

Yo Bro,

Thanks for the detailed information. Staying at the Spring. I will give customer service a call if things dont improve.

I will probably go for WDR4900. Others seems to be out of my budget and WDR4900 is ond of the cheapest N900 router around.

Btw dont think the 11ac router is worth to go for now as the standards is still not mature yet and the price is sky high...not to mention need to change the adapter to 11ac compliance to fully utilize the performance?

Btw bro you working for TIME?

Hi Bro,

You need to report to IPTV hotline 03 9543 1543. The Spring is one of the known building having pixelation issue.

Feel free to buzz me if you need more info.

hi, i got this info from Time website "Relau Vista will be ready for TIME service soon!"
any ideas how soon is soon?

if its within 2 months, i will cancle the streamyx > unifi upgrade which i've just filed 2 hours ago.

HI , currently my building streamyx/unify service is totally out, it will took some time for the building management to replace the broken equipment and no specific date given to fully resolve.

Planning to subscribe to Time, wondering if Time and TM using same infra?

Hi Bro,

Yes soon. Please do check out my PM.

Thanks.

Hi Bro,

TM & Time use their own infra, not the same infra. Each of them has their own infra.

May I know your building name ?

When is the billing date for TIME fibre? I installed mine in early march but I haven't received any bills through email yet.

Hi Bro,

Your subscription is TIME Fibre Home Broadband or Astro Iptv ?

Time bill usually comes on the 1st or 2nd of the month. You based in Penang or KL ?

Thanks.

I'm subscribing to TIME fibre home broadband. Based in KL.

So i'll only get my first bill early next month and pay for 2 months' service?

If you activate your line on beginning of Mar, you will receive Bill beginning of Apr. Time bill usually comes on the 1st or 2nd of the month.

The bill that you receive in Apr will contain prorated charges for Mar & also Apr full month charge. Due date usually on 25th of Apr.

New user here with times....i have a question. If i want to change the passsword to connect to the TIMES (The PPOE password), how to do it??? Must call TIMES??

Hi Bro,

No need call Time.
You can do it at selfcare.time.net.my

After you changed the password, you need to put it into the router, or else your connection to Internet cannot be established.


Thanks.

pls TIME...at my place