Hi Bro,
Upload speed is a known issue lately, please do launch a report to the customer service. By right, Upload speed should be more or less the same as the Download speed simply bcoz fibre uses different wave length (λ) for bidirectional communications (WDM technology).
May I know which condo are you staying ? There are some known condos which are currently having this issues which havent been resolved by TIME.
Besides, there are also possibilities that your bandwidth are not sufficient to cater for HD. This is absolutely NOT normal.
There are some causes to this problem :
1) Fibre Connector / Cable problem.
2) ONU problem
3) Astro decoder problem
4) OLT problem (which rarely happens)
You should be given E1200 & not E1000. Anyway, E1200 is NO any better than E1000.
Basically most of the Routers are compatible.
Budget wise, TP-Link WDR4300 (N750) is worth a consideration, or WDR4900 (N900).
You can go for better ones such as Netgear WNDR4500.
If you wanna go for 802.11ac, Netgear R6300 or Asus RT-AC66U.
Thanks for the detailed information. Staying at the Spring. I will give customer service a call if things dont improve.
I will probably go for WDR4900. Others seems to be out of my budget and WDR4900 is ond of the cheapest N900 router around.
Btw dont think the 11ac router is worth to go for now as the standards is still not mature yet and the price is sky high...not to mention need to change the adapter to 11ac compliance to fully utilize the performance?