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 I received a "Change New Meter" notice from TNB, Technician charges RM500 for modifying

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s[H]sIkuA
post Jul 6 2012, 02:08 PM

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QUOTE(stevie8 @ Jul 6 2012, 12:07 PM)
Read the bill carefully. It is usually 2 months once for "normal" reading and inbetween "estimate" reading. I got a bill for 72days which is more than 2 months also 700kwh.

Still for your case 700kwh for 2 months is very high. Something is very wrong with the meter otherwise if shoult be: You forgot to off aircond? You did not close the door of your fridge properly and the fridge is running 24 hrs or the door did not seal properly airtight?

You can do a check to the meter. You shut off all electric power to your house before you both go to work, record the meter reading, switch on a lamp or few items like fans with total 200watt. When you come home after 10 hrs the meter should increase by 2kwhr. Get one watt meter to measure the wattage of these things like fans to be on the accurate side.
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Yeah I am trying to do all that soon.
I tried shutting down everything and the meter didn't move so i assume it's not leaking somewhere. I also measure the meter when no one at home(only fridge and routers are on) and it moves about 1-2 kwh (9-10 hours) which I think is acceptable.

Yesterday I recorded it used 18kwh just in one night, I don't even on my aircon (my housemate was using his). doh.gif
ozak
post Jul 6 2012, 03:58 PM

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QUOTE(sHsIkuA @ Jul 6 2012, 02:08 PM)
Yeah I am trying to do all that soon.
I tried shutting down everything and the meter didn't move so i assume it's not leaking somewhere. I also measure the meter when no one at home(only fridge and routers are on) and it moves about 1-2 kwh (9-10 hours) which I think is acceptable.

Yesterday I recorded it used 18kwh just in one night, I don't even on my aircon (my housemate was using his).  doh.gif
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You mean your housemate using the aircon while you didn't ON yours? Try check your housemate aircon setting temperature. Is he full blast with lowest temp. Or both of you off the aircon 1 night and see the meter reading.
s[H]sIkuA
post Jul 6 2012, 04:33 PM

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QUOTE(ozak @ Jul 6 2012, 03:58 PM)
You mean your housemate using the aircon while you didn't ON yours? Try check your housemate aircon setting temperature. Is he full blast with lowest temp. Or both of you off the aircon 1 night and see the meter reading.
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Yeah been using fan for few weeks already. I am not really that keen on using aircon unless it's a very hot day. I checked with him he said at 23C like that only.

Still, the current reading from previous bill is already at 500+ kwh (date of last bill was on 12 June)



rclxub.gif
stevie8
post Jul 6 2012, 11:13 PM

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QUOTE(sHsIkuA @ Jul 6 2012, 04:33 PM)
Yeah been using fan for few weeks already. I am not really that keen on using aircon unless it's a very hot day. I checked with him he said at 23C like that only.

Still, the current reading from previous bill is already at 500+ kwh (date of last bill was on 12 June)
rclxub.gif
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First you got to make sure the last reading (12 June) was an estimate or actual (normal reading).

2nd, is your house mate on the aircond during weekend to confirm the high 700kwhr bill.

You measured the meter when no one at home(only fridge and routers were on) and it moved about 1-2 kwh (9-10 hours). This shows nothing abnormal with the meter but still it is on the high side as fridge if no one opens the door it should be "off" most time than "on" and fridge takes only 300watt or less for a small fridge I assume since only 2 of you and nothing much in there if not making ice.

Same time you said "Yesterday I recorded it used 18kwh just in one night, I don't even on my aircon (my housemate was using his)." A 1hp aircond is around 800watt (or 1kw if old one). Assuming it is 10 hrs it should not consume 18kwhr even if it is on all the times even with your fan, fridge and some lighting or router on. It should be 10kwhr over 10 hrs.

It is difficult to judge unless you monitor and record reading everyday. To cut short first you got to check if the aircond of your housemate is not at its optimal performance. That is to say the air cond keep on even when it is set to 23. It could be due to filter clogged, lack of gas or outdoor unit is block or fan running slowly. To know that is to on the aircond shut all windows and doors and after an hour go in the room and see if the aircond will off and on and off and on. If it on longer than off then the aircond need service or be replaced.

Alternatively you sleep in yur hoursemate room and he goes to your room and you on fan and he use your airocnd and you compare the meter reading if it is anywhere hitting 18kwhr, since your mate cannot sleep without aircond.

After confirming the aircond, if it hits much way below 18kwhr then it is his airocnd that is the source of the problem. and if it still hit 18kwhr you then have to get yourself a watt meter and do like I said before to confirm the if the meter is faulty.

One other thing, it could be the aircond and the meter, both.

I got a watt meter, where you stay or work?

This post has been edited by stevie8: Jul 6 2012, 11:20 PM
AdrianSiang
post Jul 20 2012, 10:25 AM

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Anyone know when the TNB ppl change ur meter, they will remove the meter oni / with the wood board behind the meter as well? hmm.gif
weikee
post Jul 20 2012, 10:46 AM

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QUOTE(AdrianSiang @ Jul 20 2012, 10:25 AM)
Anyone know when the TNB ppl change ur meter, they will remove the meter oni / with the wood board behind the meter as well? hmm.gif
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Why worry? You mode the cables behind the board?
AdrianSiang
post Jul 20 2012, 12:20 PM

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got ppl suggest, i scare...
weikee
post Jul 20 2012, 12:50 PM

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Sure they will peak.
ozak
post Jul 20 2012, 01:27 PM

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There is case after the owner brought a 2nd home. After change the meter, TNB claim you have tamper the meter and pay back with high bill.

How to argue this kind of case? You know the previous owner did that but you don't have proof.
weikee
post Jul 20 2012, 06:42 PM

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QUOTE(ozak @ Jul 20 2012, 01:27 PM)
There is case after the owner brought a 2nd home. After change the meter, TNB claim you have tamper the meter and pay back with high bill.

How to argue this kind of case? You know the previous owner did that but you don't have proof.
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As long new house owner have proper proof is purchase 2ND hand can always Argue.
weikee
post Aug 2 2012, 11:20 PM

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Think I finally settle my new meter issue. Hopefully.

Here the summarized what happen.

On 2nd Mar 2012, my meter was change (with only 1 day notice, got to take EL), lucky I took photos before and after meter change. Than waited 1 month, and here come a bill BUT is giving me "Anggaran" of my old meter reading best it give anggran I use 1000 units. I quickly launch a report via TNB email, no reply after 3 days, fine I go SS15 TNB with the photos I took, give them the photos. After few days nothing happen, my bills still anggaran from old meter reading (can check online). Bloody fedup, wrote another email, and call 15454 talk to them.. Than on the Sat of that week, a TNB technician just come my house See See look look the meter, few day later I check TNB online, ok they remove the anggaran. So I hope they update the system with new meter.. BUT NO... I call (15454) them 1 month later asking why no bills for 2 months? The lady say is still show old meter with my old meter reading.. WTF !@#!@#!@#, go TNB ss15 again Ask them why? Again print them the photos show them and give them the photos again!!. That all about 3+ months

And on mid Jul, TNB people came give reading.. Good, they give me according to my new meter reading. BUT wait.... The bill is "N", and meter unit use is 1111. Fine, 4 months never use 1111 look low. I go compare the meter WTF, my reader show 1711, and he put 1111. And best is the bill state my one month use from mid Jun to Jul is 1111. Can you imagine the extra i need to pay... it should be from 2nd March to mid Jul usage is 1711, but instead he put 1111 units used for 1 month. !@#!@#!@

Go SS15 TNB, show them the bill, and my photos, and give them the photos again!!!! They say will readjust it.. fine... Wait about 2 weeks, check online still no sign of any changes. Go again to SS15 TNB, WTF, nothings been done, don't know where my latest report. Lucky I made a copy of the report, show them YES, together with another set of photos. Ask them fix it on the spot. Waited another 20mins at credit control department, and the lady show me the extra they over charge, and will credit back, ask me pay the balance. The have to credit me RM 149, and told me it will reflex in next month bill.

let wait Aug.
stevie8
post Aug 3 2012, 12:10 PM

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Weikee, That shows how efficient TNB is and we have to pay for their inefficiency with tariff increase everynow and then to make sure they make profit, huge profit! You put it correctly WTF!@#!@#!@#.
weikee
post Aug 3 2012, 01:19 PM

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For house owner that get change meter notice, please take photos when the contractor change meter, they put up a sign and take photos, you take one set using your camera too.
TStiensong
post Aug 3 2012, 02:05 PM

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why everytime i press the self meter reading in e-services, it always shown: "Service is unavailable at the moment. Please wait for the next billing cycle to submit your reading."

how to know when is my next billing cycle?
weikee
post Aug 3 2012, 02:09 PM

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QUOTE(tiensong @ Aug 3 2012, 02:05 PM)
why everytime i press the self meter reading in e-services, it always shown: "Service is unavailable at the moment. Please wait for the next billing cycle to submit your reading."

how to know when is my next billing cycle?
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Self meter you need to go tnb to activate or fax to them.
TStiensong
post Aug 3 2012, 02:32 PM

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QUOTE(weikee @ Aug 3 2012, 02:09 PM)
Self meter you need to go tnb to activate or fax to them.
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so troublesome.......sien....
dexterhau
post Aug 3 2012, 02:42 PM

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QUOTE(tiensong @ Jan 4 2012, 02:27 PM)
Hi,

I just received  a "Change New Meter" notice from TNB today..

I have a few questions..

a) During working hours, nobody at home...how they going to change my meter? will they climb inside my house or break my gate? (I heard they are gangsters)

b) I heard new meter uses new calculation...the electric bil will raise drastically...is it true?

Haiz, the notice like a bomb for me in 2012 year...what's a gift!!!
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So now hows you TNB Bill monthly after changing to new meter?
weikee
post Aug 3 2012, 02:52 PM

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To me, I fund the new Meyer rater are slightly lower compare to my old meter.
brutalsoul
post Aug 3 2012, 05:56 PM

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if no ppl at home? they can come and change the meter them self?
weikee
post Aug 3 2012, 06:00 PM

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QUOTE(brutalsoul @ Aug 3 2012, 05:56 PM)
if no ppl at home? they can come and change the meter them self?
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Legally they can't. But unfortunately done place they like taiko can just climb in and do.

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