Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Terminated Astro Byond, What to do with decoder & Dish?

views
     
sepah98
post Nov 5 2012, 12:31 PM

"don't let pinoy mid"-Albert Einstein
****
Senior Member
581 posts

Joined: Jun 2012
From: kajang



QUOTE(DarkNite @ Nov 2 2012, 07:15 PM)
wat means all channel! hmm.gif
*
all channel on astro you can get it.. just internet+astro dish+dreambox.. i've do it at my csin village at johor.


Added on November 5, 2012, 12:33 pm
QUOTE(zeone @ Nov 2 2012, 08:40 PM)
Really can, Bro? How, pls?
TQ.
*
you must have:astro dish+the dreambox+internet=all channel(not hd and astro first) in cheapest price than buy from astro..

This post has been edited by sepah98: Nov 5 2012, 12:37 PM
lunar
post Nov 26 2012, 11:54 PM

New Member
*
Junior Member
27 posts

Joined: Jun 2005


Astro sent me lawyer letter for not paying the charges for unreturned sim card. Before the lawyer letter came, there was a letter from a debt collector...like ah long style saja sleep.gif

But I have returned the damn sim card more than a year ago, on 9th of July 2011! I remembered because I was stucked on the bridge going towards uptown KL from Subang due to the road closure. But the problem is I don't remember if i get back any receipt/ confirmation upon returning the sim card and I can't seemed to find it...can anyone tell me if they get back any receipt/confirmation upon returning the sim card to the centre??

Thanks!

I hate Astro!!!!
SUSchokia
post Nov 27 2012, 12:45 PM

Chartered Member
*******
Senior Member
3,617 posts

Joined: Oct 2010
Astro still owe me RM90 because i overpaid after terminating few channels and after i terminated the whole service they don't even have any courtesy to send cheque to me for the balance unlike telekom or other service providers .

Anyway this c-line durian-like services like dreambox, skybox and openbox are unable to broadcast HD channels. This is such a letdown

i.e the last AIM 19 was shown in Astro RIA in SD but in Mustika in HD.

Furthermore nobody know what fate these boxes will ended up.

SUSchokia
post Dec 8 2012, 11:50 AM

Chartered Member
*******
Senior Member
3,617 posts

Joined: Oct 2010
I just off phone with Astro CS due to my Astro Termination enters a new episode today when they shamelessly send me another bill stating that my balance RM61.72 that they suppose to refund by cheque long time ago now magically deducted and my bill will no longer have negative balance. All good and zero.

WTF!

Attached Image


With my patience level almost hit red, i called them and asked, after few line disconnections, sound problems and redialing (intentionally or not), they claimed that the department who received the smartcard that i sent one year ago only now notified their billing department. After 1 fkin year!

Long story short, they said they will send the cheque within 3 weeks from now.


nyunyu
post Feb 16 2013, 04:02 PM

His Royal Highness
******
Senior Member
1,394 posts

Joined: Aug 2006
From: Sungai Petani


QUOTE(chokia @ Dec 13 2011, 07:28 PM)
Those who already terminated astro service and posted the smartcard to astro to avoid fine, what you do with the decoder and dish?

A. Sell them for RM30 each to Electrical Shop cum astro installer?
B. Modify it to receive Thai HD channel or channel from other satelite?
C. Just leave it as it is collecting dust or rust.
*
So, need to send back the card if not will be fine?
Why Astro sent me this?

QUOTE
Dear Mr Aizal

Greeting from Astro!

Please be advised that you no need to return the Astro decoder and Astro smartcard after disconnection request and you may use the decoder in future if you wish to reactive back Astro services. In addition, your prorated bill statement will be send to you based on your cycle date.

Hope the above clarifies. If I can be of any further assistance, please write to me at wecare@astro.com.my and attention your mail to Ms. Radhia. I will personally look into your request and revert back as soon as possible.

Thank you and have a nice day.

Yours sincerely
Ms Radhia Munawar
SRU Customer Care
Service Recovery Unit, CCC



Btw, so relieved after terminating astro..now can watch more more more channels and hd lol..

This post has been edited by nyunyu: Feb 16 2013, 04:03 PM
SUSchokia
post Feb 17 2013, 10:06 AM

Chartered Member
*******
Senior Member
3,617 posts

Joined: Oct 2010
After more than a year i terminated byond and started this thread, only now i received my balance in cheque form.

Thank you Astro, not that appreciated it but you guys are just pathetic!
RAMChYLD
post Feb 17 2013, 12:04 PM

Regular
******
Senior Member
1,715 posts

Joined: May 2005
From: Klang


QUOTE(lunar @ Nov 26 2012, 11:54 PM)
Astro sent me lawyer letter for not paying the charges for unreturned sim card. Before the lawyer letter came, there was a letter from a debt collector...like ah long style saja sleep.gif

But I have returned the damn sim card more than a year ago, on 9th of July 2011!  I remembered because I was stucked on the bridge going towards uptown KL from Subang due to the road closure. But the problem is I don't remember if i get back any receipt/ confirmation upon returning the sim card and I can't seemed to find it...can anyone tell me if they get back any receipt/confirmation upon returning the sim card to the centre??

Thanks!

I hate Astro!!!!
*
Welcome to the club. I had exactly same problem as you. Terminated and returned the card, and yet get warning
letters regarding charges that the SIM card not returned. What I did was call them up and make noise. Then call the lawyer up and make noise.

Before that I was thinking that I may sign up again if needs be. Now I will never go back to assteruk. Greedy b@$+@£ds. vmad.gif mad.gif
potsicle
post May 17 2013, 04:21 PM

New Member
*
Junior Member
34 posts

Joined: Dec 2006


anybody know how do i check the balance month of my astro contract other than call them directly? any online method?

thanks
areankim
post Jun 10 2013, 12:28 AM

"Live Life Cool"
*******
Senior Member
3,705 posts

Joined: Jan 2003
From: Planet Earth



Termination is rm500 prorated by 2months. Meaning today if my contract end in another 2 month I only pay rm500/24 multiply 2?
SUSchokia
post Jun 10 2013, 01:22 PM

Chartered Member
*******
Senior Member
3,617 posts

Joined: Oct 2010
My asiabox is now fail with blinking bluelights and my Netflix account already expired.

my day to day entertainment only Hypttv and youtube.

Call Astro to activate NJOI they said pay RM88 and free for life. If i want AstroRIA to watch Akademi fantasia pay RM2 daily.

Decision Decision.


areankim
post Jun 10 2013, 06:42 PM

"Live Life Cool"
*******
Senior Member
3,705 posts

Joined: Jan 2003
From: Planet Earth



QUOTE(chokia @ Jun 10 2013, 01:22 PM)
My asiabox is now fail with blinking bluelights and my Netflix account already expired.

my day to day entertainment only Hypttv  and youtube.

Call Astro to activate NJOI they said pay RM88 and free for life. If i want AstroRIA to watch Akademi fantasia pay RM2 daily.

Decision Decision.
*
called to terminate, do not need to return anything. not even smartcard, i double confirmed she say no need, as my contract ended already. icon_rolleyes.gif now lets see the last billing.
knightwolf1010
post Jun 21 2013, 08:56 PM

New Member
*
Junior Member
9 posts

Joined: Jan 2012
Hi,

Anyone know any installer that provide astro b.yond dish together with installation service around ampang?

Thanks.
kathleen89
post Aug 30 2013, 03:31 PM

New Member
*
Junior Member
26 posts

Joined: Dec 2009
Astro byond dish and decoder for sell.
Anyone?
Anonymous34
post Aug 30 2013, 10:23 PM

Look at all my stars!!
*******
Senior Member
3,176 posts

Joined: May 2013
From: Petaling Jaya


QUOTE(kathleen89 @ Aug 30 2013, 03:31 PM)
Astro byond dish and decoder for sell.
Anyone?
*
how much?
include smart card?
(planning to activate for njoi)
kathleen89
post Sep 2 2013, 12:42 PM

New Member
*
Junior Member
26 posts

Joined: Dec 2009
QUOTE(Anonymous34 @ Aug 30 2013, 10:23 PM)
how much?
include smart card?
(planning to activate for njoi)
*
I've just terminated the service and the smart card is still with me.
But doesn't it need to be returned to Astro, else kena fine?
I have no idea of market price. rclxub.gif
Subsribed for 10 months only, so the condition is still good.
Anonymous34
post Sep 7 2013, 10:54 AM

Look at all my stars!!
*******
Senior Member
3,176 posts

Joined: May 2013
From: Petaling Jaya


QUOTE(kathleen89 @ Sep 2 2013, 12:42 PM)
I've just terminated the service and the smart card is still with me.
But doesn't it need to be returned to Astro, else kena fine?
I have no idea of market price.  rclxub.gif
Subsribed for 10 months only, so the condition is still good.
*
150 for whole set?
can activate for NJOI.

4 Pages « < 2 3 4Top
 

Change to:
| Lo-Fi Version
0.0225sec    0.78    6 queries    GZIP Disabled
Time is now: 17th December 2025 - 07:35 AM