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 Terminated Astro Byond, What to do with decoder & Dish?

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popice2u
post Jul 31 2012, 06:34 PM

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went to cancel yesterday....but effective 27Aug....and kena pay penalty cos left 1 more yr contract.
alex386
post Aug 7 2012, 12:48 AM

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QUOTE(RAMChYLD @ Jul 12 2012, 03:26 PM)
Agreed. Let's look at the difference:

UK Freesat:
- Bring your own decoder- can pick and choose brand, functionality etc. Buying a decoder is like buying a TV set- you walk into a electronics shop and pick it up from a display of several units.
- No need smart card
- Can even receive other countries' channels, and is actually LEGAL to do so because of EU program sharing law.

Assteruk "free" sat:
- Only assteruk decoder allowed. Assteruk will only supply very limited type of decoders. Dun like the brand? too bad.
- Still need smart card.
- Lock down to only assteruk signal.

Imo, it's not really free if you're forced to use assteruk's decoder and can only receive own country channels. To me, the definition of free is beyond "don't need monthly subscription". It means letting the consumer choose what decoder they want and what they want to watch with no restrictions.

---

For me, I return the smart card but get to keep the dish and decoder. Apparently the contract states that if you have kept to the contract until past the contract end date, and then terminate, the decoder and dish is yours to keep. But the smart card must be returned no matter what. I recommend going to Assteruk building in person and giving it back by hand, and then take photo and name of person who received the card. I return the card by mail, but keep details and double check to see if card reached them, and in the end they still try to sue me for "not returning smart card". I placed one angry phone call to the lawyer who sent the letter, one angry phone call to Assteruk CS, and repeat the details given to both of them. They shut up from then on, but I already swear I'm never ever getting assteruk's service ever again.
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you have to pay GBP145.50 per year to renew your tv license at UK.. GBP145.50 = RM700++/ year
azldt7
post Aug 7 2012, 08:18 AM

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QUOTE(alex386 @ Aug 7 2012, 12:48 AM)
you have to pay GBP145.50 per year to renew your tv license at UK.. GBP145.50 = RM700++/ year
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But you must remember that their salary avg. around £2k-3k per mth. Therefore paying £145 is like nothing to them with alot of channel to choose. In Malaysia, we pay rm145, we only can watch this assberuk channel only. We cannot convert and then compare, which i think totally not correct and must based on standard of living of each country. Even at uk, you can still get a loaf of bread for 20 pence, where in here you can get 20 sen bread. My 2P only.
weikee
post Aug 7 2012, 09:44 AM

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QUOTE(alex386 @ Aug 7 2012, 12:48 AM)
you have to pay GBP145.50 per year to renew your tv license at UK.. GBP145.50 = RM700++/ year
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Don't convert. If convert, should also convert the income. Malaysia gov always like to convert making no brain people think wet paying cheap for many things. If want to convert how much are we paying for higher education vs PR local in UK paying higher education? How much we pay for cars? What public transport they have vs Malaysia?

This post has been edited by weikee: Aug 7 2012, 09:44 AM
malique86
post Sep 30 2012, 12:44 PM

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peace all bro...nak tanya...saya ingat nak angkat skybox ni gak la......
saya dah ke astro utk terminate...tp salesgirl tu kata dia org akan amik balik decoder dgn dish (Byond) tu balik...
saya ada bawak smart card sekali, tp dia kata nanti ada org akan kutip semua sekali kat umah...

mmg mcm tu ke? hmm.gif
popice2u
post Sep 30 2012, 07:41 PM

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QUOTE(malique86 @ Sep 30 2012, 12:44 PM)
peace all bro...nak tanya...saya ingat nak angkat skybox ni gak la......
saya dah ke astro utk terminate...tp salesgirl tu kata dia org akan amik balik decoder dgn dish (Byond) tu balik...
saya ada bawak smart card sekali, tp dia kata nanti ada org akan kutip semua sekali kat umah...

mmg mcm tu ke? hmm.gif
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bagi balik decoder with power supply & card shj.
dish tu tak payah.....
a_wei1319
post Oct 10 2012, 09:39 AM

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yup..same issue.
i went to Assstruk CS at Cheras yesterday to terminate my asstruk account. End of contract.
They are asking me to return back all the item like smart card, decoder, remote control, adaptor, and also dish.. it's sound ridiculous for me.
i told him da i can understand to return the smart card. But is sound crzay that asking me to remove the dish at the roof top myself and return back. i told him that i had paid RM199 during registeration time and im pretty sure that is under my property. im damn angry that the service is bad for me. So i went to Damansara branch. the officer there said only return smart card. den i called to Call center. another officer told me the account had cancel n she told me the contractor will come to my house and collect all the items. I sounded her back as i wont allowed them to come over my house.. I damn angry agn. that's why i had run few email to them..but the problem is they cant give me the correct info. feel so disappointed with them.
zarul90
post Oct 10 2012, 09:45 AM

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dish pakai dekat skybox,openbox laa hehe
Jediknight8820
post Oct 10 2012, 10:29 AM

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for my case - i have terminated a year ago and they only ask for the 'smart card' to be returned to thier branch. i was like wtf and they charge me on my last bill for not returning. cry.gif
dr_bun
post Oct 12 2012, 04:01 PM

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a_wei1319, are u sure? i've cancelled my astro beyond account in august/september and they just said ok..! just keep everything left in my house, next time if you want to subscibe for astro back, just call CS and they will charge me reconnection fee..


Added on October 12, 2012, 4:15 pm
QUOTE(pppieee @ Jul 10 2012, 07:58 PM)
are this legal?  blink.gif
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its not legal becouse they collect yearly fee or 6month fee from every customer, as a return, their customer can watch astro all channel + (astro 1st & astro best) on weekend, it is like sharing the astro smartcard. like duduk rumah panjang in sarawak and sharing to pay the astro montly bills.

This post has been edited by dr_bun: Oct 12 2012, 04:15 PM
skylinelover
post Oct 14 2012, 06:30 PM

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QUOTE(zarul90 @ Oct 10 2012, 09:45 AM)
dish pakai dekat skybox,openbox laa hehe
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servis dah kene tebus songlap dari polis laugh.gif doh.gif
zarul90
post Oct 15 2012, 09:54 AM

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QUOTE(skylinelover @ Oct 14 2012, 06:30 PM)
servis dah kene tebus songlap dari polis laugh.gif doh.gif
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itu bukan Durian HD tv ke ?
SUSchokia
post Oct 15 2012, 11:43 AM

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Yeah dunno what to watch now with no astro.

Durian already busted.

Unifi just ended the Oct free view all HD channels.

Asiabox horrendous buffering on weekend is as bad not watch at all.

So last weekend i downloaded few movies :-

Ice Age 4 continental drift - fun

Stolen - typical Nicholas Cage movie

Episode 50 - crappy paranormal movie

Cosmopolis - crap

victorwan
post Oct 16 2012, 02:58 PM

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Hi all,

I have moved from landed property to Condo now and the condo already have the connection to watch Astro but not in HD, only in SD.

However, do I have to dismantle the landed property Astro dish before I sell off my house?


skylinelover
post Oct 17 2012, 12:28 PM

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QUOTE(zarul90 @ Oct 15 2012, 09:54 AM)
itu bukan Durian HD tv ke ?
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yah 2 durian tv pun kene jugak haha laugh.gif doh.gif
sepah98
post Nov 2 2012, 05:20 PM

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QUOTE(DarkNite @ Dec 17 2011, 09:17 AM)
dish can do wat.
decoder is know is laku but asstro dish? hmm.gif
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dish can use for dreambox or something other meh.. i use astro dish+dreambox decoder and i recieve all channel..thumbup.gif

This post has been edited by sepah98: Nov 2 2012, 05:20 PM
DarkNite
post Nov 2 2012, 07:15 PM

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QUOTE(sepah98 @ Nov 2 2012, 05:20 PM)
dish can use for dreambox or something other meh.. i use astro dish+dreambox decoder and i recieve all channel..thumbup.gif
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wat means all channel! hmm.gif
zeone
post Nov 2 2012, 08:40 PM

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QUOTE(sepah98 @ Nov 2 2012, 05:20 PM)
dish can use for dreambox or something other meh.. i use astro dish+dreambox decoder and i recieve all channel..thumbup.gif
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Really can, Bro? How, pls?
TQ.
popice2u
post Nov 4 2012, 07:39 PM

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QUOTE(zeone @ Nov 2 2012, 08:40 PM)
Really can, Bro? How, pls?
TQ.
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1) u need to pay lah (c-line) but very much cheaper
2) not all astro channel (hd one still cannot received so far lah)
3) not all astro first
4) must accept scrambled issue (intermittent hang) but very seldom
zeone
post Nov 4 2012, 07:59 PM

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QUOTE(popice2u @ Nov 4 2012, 07:39 PM)
1) u need to pay lah (c-line) but very much cheaper
2) not all astro channel (hd one still cannot received so far lah)
3) not all astro first
4) must accept scrambled issue (intermittent hang) but very seldom
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Tks 4answers above! notworthy.gif

1. How much? Monthly also? Pay 2whom?
2. No HD? Understand cos old Sat dish with smaller diameter...
3. Normal Astro subs also kenot UNLESS pay more!
4. Cause? Decoder firmware?

Wld b good as a 2nd source....?

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