QUOTE(emino @ Jun 11 2020, 11:43 AM)
They released some info about reopening, some of them I feel macam doesnt make sense.
For example, have to bring own towel due to hygiene issues. I personally think them providing fresh clean towel is more hygienic than having to depends on members bringing their own towel tak basuh berapa hari no?
Also since they are reducing capacity for classes and gym by bookings and appointments (and no towels), shouldnt we should be compensated for the lack of availability and services? We are paying premium prices for the club membership after all?
Towel makes sense not to provide. Someone has to pack the towels in the laundry service, and when it arrives at the gym, the staffs couldn't avoid having contact with the towels either.
Your own towel - own germs. Keep it to yourself and don't use it to wipe anything other than the sweat off your body.
If there's an issue with the fee, PM their FB and see what they respond. I agree with dh13, that's probably one way of them giving the compensation.
Fir me, other than a little chaotic on the class timetable and app, the other SOPs seem pretty alright imo.
QUOTE(dh13 @ Jun 11 2020, 01:35 PM)
I believe it is just a temporary measure based on the SOP. The towels are handled by the Front Desk Staff and actually it is a big risk for them to touch those towels. (It is an issue long time ago but ...)
. But they did not announced any compensation on the reduced service. Perhaps the free Freezing for the 30 is one of the compensation they provided.