QUOTE(xcapeyew @ Oct 15 2015, 04:56 PM)
I move in on end July and the relocation of Maxis Fiber (using backbone of Unifi) which took them (TM ppl) to come 3 times (about 2 months) time only got it done.
1st of the time the TM ppl said the relocation can't be finished because of their equipment got problem as you mention. That time I'm also being told no new installation can be done irregardless whether you register under Unifi or Maxis.
2nd time they said the port of the equipment of my unit spoil

and took them another 2 weeks to settle it. They also blame my unit fiber cable have problem and complain to management office. 2 days later the contractors who send by our management office check & confirm there is nothing wrong with the cable at all.
3rd time....I'm being advice by Maxis to inform management office to get the contractor to stand by when the TM guy come for the installation. It is to avoid the TM ppl pushing the ball to our management again. And finally........got it settle on mid of Sep which is the 3rd installation
WOW! that's some very interesting experience you have been through XD
Anyway, updates from my end. Manage to get myself registered for an installation on 24/10/2015. Wanted to register online so that I can enjoy that first month fee waiver but encountered the same error no matter how many times i tried. It says the package selected is not available for my location. It's only a VIP5 and not VIP30/50
Got fed up, walked into the nearest TM centre and signed up.
So, no first month fee waiver. I can overlook that so as long as after installation, the line doesn't F*** me up like how the customer service did.
By the way, how's your connection speed there, decent and stable?