Poslaju and Parcel post are two different thing, although Parcel post is handled by Poslaju. But it takes quite some time to arrive destination.

Parcel post is much cheaper than Poslaju.

Poslaju minimum is RM6. Other private courier companies are around that or usually more expensive.

You can choose to use Registered post (Posdaftar). Minimum RM2.20 if not mistaken. Or just use normal post 60 cent but no tracking number.

Your parcel went missing?

Poslaju basically handles a few types - parcel domestic or international post, domestic poslaju post or international poslaju. Go to their poslaju counter for more details or check the Pos Malaysia website. They will give you the correct form to fill up.

You should declare the content as it is - Laser Toner.

Most likely yes. Call up Poslaju for more accurate information. Their online tracking system is a joke.

Yes, minimum is RM5.95. Most sellers will put RM6 but some may absorb the fee for easy calculation. AFAIK, there is no discount even if we have an account with Poslaju. Within same postal code is RM4+ sometimes.

Contact their customer service as per their instructions. Their online tracking system isn't updated immediately.

When did you posted your parcels? Their online tracking system has never work properly. Best is to call them to check.

Sometimes it depends on the Poslaju center. Also if it's office block, I notice they won't deliver on Saturdays. If home then they'll deliver sometimes. Not very consistent.

Those are boxes, postage not included. Flyers was given for free but these days they sell prepaid flyers already. For like RM6 each flyer or something, but prepaid postage for below certain weight or something.

Don't think they give out flyers anymore these days. Just wrap in your own envelop. I know last time some people wrap in newspaper or plastic bag and they will put it into the flyer.

Should be 1 working day as always.

Call them up and ask.

1. I use Poslaju as my items are small and light. The stuffs you're selling (I assume is heavy and huge), maybe is better to ask others that sell similar stuffs. Or you can call up with the various courier companies to check on their pricing. Sending those sort of stuffs thru courier is never cheap.
2. No discount.
3. Check with lelong for more info.

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This post has been edited by munkeyflo: Feb 10 2014, 12:49 PM

You forgotten about customs? Arrived edi or not?

This is common. Always call them for more info. Online tracking not accurate most of the time.

Festive season. Long holidays.

It's normal.

Anything posted on the 23rd July or later will only be delivered after the Raya holidays. And their "Raya holidays" can be up to a week sometimes.

If your parcel kena tahan and need you to pay before releasing, they will send you a letter to inform you.

Don't think there should be any problem with posting those stuffs. What do you mean do they have the scanner to scan? They scan their barcode on the Poslaju consignment note to track the parcel. Nothing to do with whats inside the parcel.

Call them in the morning. If the parcel has not been send out for delivery yet, ask them to keep it at their center and you will go and pick it up.

If send out for delivery already, you can only wait for it to be deliver.

That's common. It'll take some time for it to clear customs, especially if it's a parcel.

1. Yes.
2. They usually put it into their flyer.
3. Dunno. Should be able to.
4. No need stick, just pass it to them when you send it. They got the plastic thingy to stick on it. They need to process the form before sticking it on the parcel.

You can just use their prepaid flyers/boxes which they charge starting from RM6 each. Flyers comes with bubble wrap inside also. There will be a maximum weight limit for these flyers and the price you pay for the flyers is inclusive of the Poslaju charges.
http://www.poslaju.com.my/services.aspx#section9

Otherwise, no, don't think they charge, at least not that I know of. Last time they don't, I can take as many flyers as I want but lately have been using prepaid flyers already.

Pos Ekspress does not require the receiver to sign off. Poslaju requires the receiver to sign off upon delivery.

This means that there is a higher chance that your receiver will say he/she did not receive the items because there is no proof of signing off upon delivery.

Courier attempting delivery means that your parcel is out of their office and the Poslaju ppl will attempt to deliver on that day.

I've not seen Delivery Process before. But if you have any doubts, just call up Poslaju to clarify.

Why you no want call poslaju?

Which number you called?

1-300 300 300 Hotline

Or call up their branch directly.

POSLAJU CHERAS
No 5 & 7, Jalan 12/91A
Taman Shamelin Perkasa
Batu 3 1/2 Cheras
Tel : 03- 9283 2459
Fax : 03-9284 1809

Or if you have the time, walk into their branch and fire them.

Then not much choices, either wait for it or go to their branch to complain.