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> [Q&A] Pos Laju Services, Ver 2

SUSnordingh
post Jun 28 2013, 03:42 PM

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QUOTE(siles1991 @ Jun 28 2013, 03:20 PM)
usually can find where in bulk? art shops I feel are going to be expensive.
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arts shop everything not cheap....

Try book shop... i bought at tesco last time...

This post has been edited by nordingh: Jun 28 2013, 03:43 PM
SUSnordingh
post Jul 24 2013, 09:32 PM

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QUOTE(mocca_83 @ Jul 24 2013, 01:42 PM)
My friend in KK already asked poslaju counter and kastam (her cousin) regarding posting perfume. And they said can, but cannot more than 20 bottles at once. And some more, others perfume sellers use poslaju to send the items, so how come they can. (i'm newcomer).

Btw, already sent using poslaju in UIA. Thank God. Hopefully the package arrive safe and sound. Amin.
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most seller have account and most of them didn't declare their item.

QUOTE(vuetnam @ Jul 24 2013, 08:13 PM)
I am sending a book that I sell to a buyer in Seremban, how many days it take for the buyer to recieve? I just posted it today and when I checked the poslaju website, it still state consignment to be posted over the counter. Please help
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that good.. at least you can see the tracking... tmrw should arrive.
SUSnordingh
post Sep 6 2013, 03:59 PM

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There is more than 1 PMK (Pusat Mel dan Kurier) around Malaysia. So you see 2 cos, your parcel arrive at 2 different PMK. in your tracking, 1 in Kajang and 1 in Rawang.

ALso there is one in KLIA.
SUSnordingh
post Sep 27 2013, 08:54 PM

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QUOTE(Rocko @ Sep 27 2013, 08:20 PM)
question, if the consignment sent by sender and received by post laju counter in JB at 7pm friday, will i be able to receive it by saturday or next working day ie monday?

i'm staying in ampang, kl
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you can track again around 12am... see if already leaving the HUB.

This post has been edited by nordingh: Sep 27 2013, 08:54 PM
SUSnordingh
post Nov 8 2013, 10:52 PM

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QUOTE(tonYe @ Nov 8 2013, 06:04 PM)
May I know how does PosLajuPack look like? No photos anywhere.
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you not search hard enough...

http://www.pos.com.my/pos/services/fast_ma...ce/prepaid.aspx
SUSnordingh
post Nov 9 2013, 07:58 PM

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QUOTE(tonYe @ Nov 9 2013, 07:38 PM)
None of the images you posted are PosLajuPack. Please click on the link first and see what I am actually asking.

Come one, there's gotta be one person here that knows the difference between PosLajuPack and Prabayar/Prepaid.

I wanna know how the 2kg and A4 PosLajuPack are like. There are no official images of these.
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Did I say you not search hard enough.

Attached Image

Attached Image
SUSnordingh
post Nov 14 2013, 03:41 PM

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QUOTE(lionn @ Nov 14 2013, 03:31 PM)
can those pos lajuman anyhow throw my stuff? I received a phone call from the pos man saying that I have a package and ask if im at home or not, but I told him that I am working and no one is at home. Then he hang up and I got this message by him threatening me that he will throw my things into tong sampah.[attachmentid=3722457]
I checked, his name is Yuslizan bin alias phone number 0129449686. call the Customer service, no response, email them, they ask me to call the customer service. What is wrong with them?
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you have proof,report to their supervisor or poslaju HQ. when you email, did you give them this pic?

If I were you I make this pic of the day at FB.

This post has been edited by nordingh: Nov 14 2013, 03:42 PM
SUSnordingh
post Nov 16 2013, 05:54 PM

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QUOTE(waterspirit @ Nov 16 2013, 05:16 PM)
Does this mean my parcel is not going to arrive today? Only from Subang to Jalan Klang Lama... Why need to go Shah Alam.... LOL

16-Nov-2013 06:12:17 Consignment arrived at processing center PPL KUALA LUMPUR
15-Nov-2013 22:43:15 Consignment dispatch out from Transit Office PPL SHAH ALAM
15-Nov-2013 22:40:42 Consignment arrived at Transit office PPL SHAH ALAM
15-Nov-2013 21:04:21 Consignment dispatch out from origin station PPL PUCHONG
15-Nov-2013 18:45:33 Consignment picked up from the sender PPL PUCHONG
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it's must go to HUB 1st... if all PPL sent directly to the location, they need to have a few lorries in every PPL.

Now 1 lorry will pickup from a few small PPL in selangor, sent to HUB at shah alam, there they will separate the parcel by state and sent to the state HUB.

For parcel collected from kajang or cyberjaya, all will be sent to HUB at Bangi.
SUSnordingh
post Dec 2 2013, 02:43 PM

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QUOTE(Zgames @ Dec 2 2013, 12:49 PM)
Hey guys just wanna ask is the code EFxxxxxxxxxxMY legit? I've tried on the Track and Trace 3 days since Friday it showed as "No Results Was Found" so kinda worried.
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valid, I can track mine...
use this link
http://www.poslaju.com.my/track.aspx?connoteno=EFxxxxxxxxxMY
SUSnordingh
post Dec 5 2013, 01:03 AM

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QUOTE(Zgames @ Dec 4 2013, 09:16 PM)
Hey guys, want to ask I've tracked my item and due to was I'm on my way to somewhere that day I couldn't collect it. Then the day after that my father couldn't collect the item so does that mean we can collect it back and yes they give the notice item to pick up the item it's just that what does this mean >_>
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That mean you can collect at the place stated on the card. check the date too... not all can collect right away.
SUSnordingh
post Dec 17 2013, 08:43 PM

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QUOTE(kevinlowl @ Dec 17 2013, 06:23 PM)
and nowhere did they state that packages will be charged based on volumetric weight if dimensions exceed 30cm.

I guess it's something everybody should know then?  doh.gif
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I know and already mention on post #1.
SUSnordingh
post Dec 18 2013, 01:45 AM

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QUOTE(kevinlowl @ Dec 18 2013, 12:43 AM)
Well good for you that you know about it then.

I never thought to look for that kind of information in a forum that has nothing to do with postal services whatsoever.

I expect that information to be clearly stated at the correct location which is the place where you get an estimate for your shipping charges.
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If you never thought that kind of info shouldn't be available here in this forum, then you shouldn't came here to this topic because you won't search for it at all.

If you saying you come here just to complaints, then you shouldn't do that in 1st place because you say yourself this forum has nothing to do with postal services. doh.gif
SUSnordingh
post Dec 29 2013, 12:12 PM

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QUOTE(do117 @ Dec 29 2013, 11:37 AM)
hi guys,may i know how much does pos laju insured for losing of parcel?cant find it on their website
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Look like you didn't read the 1st post..

QUOTE
Compensation coverage: For damages or loss in transit, item weight less than 2kg is entitled for claim a maximum of RM100 per consignment and for item more than 2kg is entitled for claim a maximum RM300 per consignment or the actual cost/value of the item whichever is lower.

SUSnordingh
post Dec 30 2013, 09:28 AM

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QUOTE(lightbringer @ Dec 30 2013, 02:32 AM)
few months ago, i receive a postcard from pos malaysia stating that i should use my address in the same format as stated in the postcard to ensure that "the letters are delivered quickly, accurately and smoothly"

are they very particular on this? if the sender wrote my address in a slightly different format, would my letter or parcel not be delivered at all?
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Yes, you should use the recommended format because that to make sure your letter can be sorted correctly. Pos Malaysia is using machine to sort it, so the sequence is important. Only some rejected and unreadable by machine will be sorted manually.

You can find info here.
http://www.nec.co.jp/press/en/1106/2301.html

Anyway, this is Poslaju thread, I think Poslaju still use manual. Pos and Poslaju is using different centre to process their item.

This post has been edited by nordingh: Dec 30 2013, 09:30 AM
SUSnordingh
post Dec 30 2013, 04:02 PM

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QUOTE(sibun @ Dec 30 2013, 03:47 PM)
my friend sent item saturday(28.12.2013) . but why i not received yet today and the tracking number still 'Consignment posted over the counter' .
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Saturday after 2 or 3 pm? Only today parcel will move out if your friend sent at normal post office.
SUSnordingh
post Jan 26 2014, 11:58 AM

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QUOTE(OKLY @ Jan 26 2014, 11:16 AM)
Hi all, I have ran out of PosLaju forms and have not received new ones yet (account holder). So I can just use those ordinary forms available at the counters and manually fill in my account number etc right?
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Why not... i have receive a few items with hand written account number.

This post has been edited by nordingh: Jan 26 2014, 11:59 AM
SUSnordingh
post Mar 3 2014, 08:09 PM

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QUOTE(macpro2 @ Mar 3 2014, 04:58 PM)
Pls give us the Status for INSURANCE CLAIM !!! since 24th APRIL 2013 !!  .. EM395534831MY
all attached forms below as attached !! almost soon 1year no reply from you HQ side or branch! cry.gif  vmad.gif
Many time chase and follow up .. fast in collect money  mad.gif but not pay out for lost / damage item !!
Lee

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But why asking here... this is just a forum, not customer support centre. doh.gif
SUSnordingh
post Apr 2 2014, 10:32 PM

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QUOTE(Chyan @ Apr 2 2014, 09:31 PM)
Guys, I've recently had my stuff shipped from Korea on the 21st Feb (album) and there's no tracking number plus I haven't heard from it for so long. Is it possible to call up Pos Malaysia and ask on my item's whereabouts?
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how pos gonna track your item if without any tracking.
SUSnordingh
post Apr 4 2014, 05:31 PM

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QUOTE(MiLKTea @ Apr 4 2014, 02:07 PM)
Hi.....does anyone know how does PosLaju charge usually for the fuel surchage and handling surchage?

I have always been using Prepaid Envelope (RM6 for 500g for delivery within Peninsular) but am wondering if there are cheaper options?

I found this rate schedule in the PosLaju website:
http://www.poslaju.com.my/services.aspx#section1
and it's written: "The rate is subject to Fuel Surcharge, Handling Surcharge & 6%GST"

So if delivery from PJ to Cheras, which I think should be Zone 2, what would be the charge?

Thanks for your response....
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check here
http://www.pos.com.my/pos/appl/fast_mail_rate.asp
SUSnordingh
post Apr 4 2014, 05:57 PM

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QUOTE(MiLKTea @ Apr 4 2014, 05:44 PM)
but 'Local Town' means what??

Same postcode?
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same postcode range. for example 46000 - 46999.

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