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> [Q&A] Pos Laju Services, Ver 2

SUSnordingh
post Apr 4 2014, 08:30 PM

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QUOTE(MiLKTea @ Apr 4 2014, 06:22 PM)
ar thanks!!!

do you know where can we get the postcode range list?

The closest I have can be found here http://www.poslaju.com.my/services.aspx
but i think it's no complete???

My home address postcode is not even the list =.="
*
because you looking at wrong website.

http://www.pos.com.my/pos/appl/personal.asp
SUSnordingh
post Apr 5 2014, 01:23 AM

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QUOTE(wen9x88 @ Apr 5 2014, 12:10 AM)
sorry for asking this question.

can i buy poslaju express at poslaju office ?
because they always sell me prabayar RM6.
i need pos something really small.
*
Just go to normal pos office
SUSnordingh
post Apr 25 2014, 01:33 PM

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QUOTE(Lil'Maine @ Apr 25 2014, 11:44 AM)
i'm interested to get the big box from the posniaga range but i'm not sure is poslaju has any prepaid box as big as that..

no info anyone?
*
Because you didn't give the whole picture. No one will know by the meaning of 'as big as that'. How BIG are you talking about, no size given, no pic given.
SUSnordingh
post Apr 28 2014, 09:44 PM

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QUOTE(Lil'Maine @ Apr 28 2014, 10:52 AM)
have you seen the posniaga large box? i couldn't find any specs online also so i cant give exact info..but i saw it at the pos office
*
I not sure which pack you saw before but here is the size for Poslaju

We offer PoslajuPack as an option for customers which available at all PosLaju center.
No Model Size (mm) Price (RM)
1 PosLajuPack2 (2Kg) 225 x 225 x 165 2.00
2 PosLajuPack5 (5Kg) 265 x 265 x 200 3.80
3 PosLajuPack10 (10Kg) 420 x 420 x 255 6.00
4 PosLajuTube 660 x 85 6.00
5 PosLajuDoc (A4 Envelope) 353 x 250 2.00

Type: Prepaid Envelope S
Size: 280mm x 200mm
Max. Weight: 500g
Price: RM6

Type: Prepaid Envelope L
Size: 380mm x 320mm
Max. Weight: 1kg
Price: RM9

Type: Prepaid Box S
Size: 340mm x 250mm x 80mm
Max. Weight: 2kg
Price: RM13

Type: Prepaid Box M
Size: 340mm x 250mm x 150mm
Max. Weight: 5kg
Price: RM20

Type: Prepaid Box L
Size: 380mm x 320mm x 200mm
Max. Weight: 10kg
Price: RM30
SUSnordingh
post Apr 29 2014, 03:06 PM

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QUOTE(Lil'Maine @ Apr 29 2014, 11:36 AM)
The 1 that i saw was 10kg box . found this on the net..i was just wondering if we can use this box for larger items. (the stuff that i wanna post is larger than the prepaid box L.
*
I think you can answer yourself, the box dimension already given, so you could measure yourself can fit or not into the box.
SUSnordingh
post May 23 2014, 08:27 PM

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QUOTE(TheEvilMan @ May 23 2014, 08:16 PM)
is this normal?  There's no updates beyond this point and it's already 23rd
According to the sender, their post office had confirm that the items reached Malaysia by 20th
Meanwhile Poslaju says they "have not" receive any parcel under this number and it's still on airt (that jet must be packed with lost of fuel to fly for 5 days straight)
user posted image
*
Reach Malaysia mean reach Kastam 1st.
SUSnordingh
post Jun 5 2014, 12:53 AM

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QUOTE(bb2013 @ Jun 4 2014, 09:33 AM)
I want to send a parcel from Kl to subang. Will it be in zone 1 local town delivery or zone 2 P. Malaysia rates?
*
Normally Zone 2.

Zone 1 local town must be within same postcode range.

http://www.poslaju.com.my/services.aspx
SUSnordingh
post Jul 9 2014, 11:03 PM

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QUOTE(AzureYuki @ Jul 9 2014, 10:19 PM)
Hi all, was hoping someone could ease my worries.
I ordered some goods from Japan a couple of days back through EMS, have my tracking number and everything.
But when I do track it, this is all that shows up

07-Jul-2014 02:10:00 Send to MALAYSIA JAPAN
06-Jul-2014 21:14:00 Consignment Arrived JAPAN

I don't see any message that it's been accepted at KLIA or going through Kastam inspections. Is this normal?
*
Take a few days to process when arrive. Just wait.

QUOTE(LeadEater @ Jul 9 2014, 10:46 PM)
Can someone tell me what to do with this situation? Can I collect the mail from the Pos Malaysia centre?[attachmentid=4047984]
*
KIV item need to wait for poslaju to sent to you. cannot collect.

Here example happen to me.
I apply credit card. Card and pin will be sent to home address at the same time by the bank but the pin need to be KIV at post office.
So the card arrive 1st, I need to activate the card. Then 2 weeks after that I receive the pin (with the word KIV and a mention date when can sent to me).

That for my credit card. I not sure what item is yours.
SUSnordingh
post Jul 19 2014, 01:35 AM

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QUOTE(briantwj @ Jul 19 2014, 01:11 AM)
Item sent to CW SEREMBAN but Office is PUSAT MEL NASIONAL. rclxub.gif
*
That's mean item sent to CW Seremban FROM PUSAT MEL NASIONAL

Pusat Mel Nasional (NMC) is at Shah Alam

I not sure what is CW means.
SUSnordingh
post Jul 24 2014, 08:27 PM

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QUOTE(Imdarren @ Jul 24 2014, 05:26 PM)
Hey guys, do you know if poslaju will be delivering over the hari raya weekend (saturday) if the parcel is posted on wednesday?
*
Attached Image

This post has been edited by nordingh: Jul 24 2014, 08:34 PM
SUSnordingh
post Jul 26 2014, 09:04 PM

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QUOTE(Sanzzshine @ Jul 26 2014, 11:15 AM)
25-Jul-2014 07:00:51 Customs inspection. PPL JOHOR BAHRU
25-Jul-2014 02:39:28 Consignment dispatch out from Transit Office HUB POSLAJU PMK
25-Jul-2014 01:26:35 Consignment arrived at Transit office HUB POSLAJU PMK
24-Jul-2014 17:22:08 Consignment received and processed from posting at Post Offices PPL PULAU PINANG

Help!! my parcel being held for customs inspection since yesterday, tried to call customer service few times since 10am this morning, but only machine answer saying their operation hours, then cut off my call  blink.gif  blink.gif  blink.gif  I thought today they still open right??
Why send within peninsular also get custom inspection?? send so many times, first time like this  cry.gif  cry.gif  cry.gif
What to do now?
*
there a field say declared value for customs, did sender fill anything there?
SUSnordingh
post Aug 27 2014, 10:42 PM

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QUOTE(iTzMooN @ Aug 27 2014, 08:53 PM)
May I know the rate for postage from peninsular malaysia to labuan?
Thanks!
*
http://www.poslaju.com.my/services.aspx
SUSnordingh
post Sep 1 2014, 10:05 AM

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QUOTE(MiLKTea @ Sep 1 2014, 09:53 AM)
Hi,

May I know if "Peti Surat" address is same as "PO Box" address?

Does PosLaju accept "Peti Surat" address?

Thanks!
*
Peti surat is the box at your house or your own post box in condo/apartment.

user posted image

PO Box is Post Office Box - box at post office or at some company provide the services, which you can rent.

QUOTE
Overview. P.O. Box service allows general public, organisations and companies to rent mailboxes at the General Post Offices nationwide.

SUSnordingh
post Jan 10 2016, 10:19 PM

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Who say Poslaju so slow... poslaju use time machine now... laugh.gif laugh.gif (today is 10/01/16)
Attached Image

SUSnordingh
post Jan 13 2016, 09:24 PM

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QUOTE(faiqradzali @ Jan 13 2016, 08:51 PM)
hi guys, need a little help.
today i bought 2 items. the 1st item, the guy claimed he posted it about 2.00PM, at pos malaysia post office (not PPL).
2nd one, the guy posted it about 4.00PM, at pejabat pos laju (PPL).
problem is, 1st item still not available on poslaju tracking, but 2nd item immediately available. is this normal for pos malaysia branch (not PPL branch) -- to update their tracking a bit late? or am i being cheated?
need to ask cos both seller are not trusted sellers.  icon_question.gif  icon_question.gif
thanks.
*
When sending using poslaju at pos office, the tracking is depend on how the seller sent the item.
- If seller have account with poslaju, the tracking normally only appear when item reach PPL.
- if seller using prepaid envelope and bought in advance, tracking also appear later on the same day or next day.
- if seller buy prepaid envelope when want to sent the item, tracking normally will immediately because when paying for the prepaid, the clerk will keyin the details that time. I always do this method.
- if seller sent in post office that have a dedicated poslaju counter, tracking will immediate.

that only some example based on my exp.

Some post office have a cut off time for poslaju item, normally at 11am - 2pm. If item sent after that, poslaju van won't collect until the next day.

If some case, no tracking at all. doh.gif

This post has been edited by nordingh: Jan 13 2016, 09:26 PM
SUSnordingh
post May 13 2016, 08:27 PM

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QUOTE(andrewtho @ May 13 2016, 07:32 PM)
poslaju has taken things too far.

My parcel has been stuck in Puchong for 3 days and still no attempt of delivery. Their cs reasoning for the delay: overload in shipment.

Nonsense. Been using poslaju all these years, never faced such issue before. Any way for me to request for a refund?
*
Puchong always like this... my friend also have 2 items delayed. only get it today.

My item, sent from Balakong, went to JB and back to KL again..
SUSnordingh
post Jul 12 2016, 04:57 PM

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QUOTE(fantastical @ Jul 12 2016, 04:07 PM)
Is it normal for Poslaju to not update even after 11 days?

Date Delivery Status Location
2016-07-01 08:22:00 Arrive at delivery facility at Ranau PO
2016-06-30 18:00:24 Arrive at delivery facility at Pos Laju Kota Kinabalu
2016-06-30 09:41:41 Arrive at delivery facility at Pos Laju Kota Kinabalu
2016-06-28 20:58:47 Item processed Parcel Hub Shah Alam
2016-06-28 16:03:00 Item dispatched out Bandar Sunway PO

I'm quite worried, but not sure how to proceed. Should I call their hotline to ask the status of the item?
*
Happen to 1 of my parcel, stuck at shah alam since 30th June. Call them up last week on Monday and they say some item will be delivered after raya. I received yesterday.
SUSnordingh
post Mar 22 2017, 11:30 AM

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QUOTE(PapaRock23 @ Mar 22 2017, 09:00 AM)
CD318583415MY, after 30day tracking still not update.. izzit normal to pos malaysia? i tot that item ady missing when they shipout from smnjg to sabah.. WTF..
*
You should call Pos if not receive in 1 week max. If item can't be delivered, Pos will return to sender in 1 week.
SUSnordingh
post Aug 29 2017, 04:58 PM

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QUOTE(Cy Ho @ Aug 29 2017, 04:29 PM)
29 Aug 2017, 10:10:56AM Item held by Customs Awaiting presentation to customs commissioner MPC PMIH (KLIA)
29 Aug 2017, 10:09:56AM Item processed at MPC PMIH (KLIA) MPC PMIH (KLIA)
24 Aug 2017, 02:19:00AM Item dispatched out MPC PMIH (KLIA) Singapore

it is kena tax? or gonna wait for years again?
*
No la.. but depend on item, small item can pass through. All items from oversea will get screening first. So far any item i bought from China (sometime routed using Singapore) only detain with Custom for 2 days. 3rd day already arrive at home. Last week I received 5 items from China, yesterday 1 item from Turkey.
SUSnordingh
post Sep 19 2017, 08:43 AM

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QUOTE(amykana2 @ Sep 19 2017, 07:26 AM)
Hi guys, im selling and sending some plastic toys thats worth rm502.74 (i know i know) to philippines but i heard custom will tax me or the buyer? Because its over rm500? How much will custom charge? Shud i put rm499? And do i need to pay for insurance? But insurance how much also? Pls help me thank u.. my first time shipping to overseas
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So far I never heard tax apply to export item. Insurance depend the courier you use, destination and value. If you sending using poslaju, better go to Poslaju centre not Post Office. Only Poslaju centre will know the insurance value.

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