QUOTE(MilesAndMore @ Nov 27 2011, 09:23 PM)
I don't know their email address either. Anyway, i see many people write on their FB wall and they do give a response there. But instead of writing on their wall, may be you can try to send them a private message on FB ?
Thanks for suggestion...
QUOTE(ronnie @ Nov 27 2011, 11:03 PM)
Their Starbucks CS is very friendly... a call would be the fastest way to resolve your info.
Did you keep all your receipts ?
Did you buy any bottled drinks ? These don't count.
Did you purchase the drinks seperately ?
I do notice your transactions seem to be aggretated as follows to get 4 beverages purchased
Drink #1 @ 17 Nov, 20:19
Drink #2 @ 20 Nov, 10:24 + 20 Nov, 23:33
Drink #3 @ 20 Nov, 23:44 + 21 Nov, 13:25
Drink #4 @ 25 Nov, 23:09

Did you keep all your receipts ? ---> No.
Did you buy any bottled drinks ? These don't count. ---> No, what I puchased was handcrafted beverage.
Did you purchase the drinks seperately ? No.
Anyway, I have called to their CS earlier, they said they still upgrading their system. Ask me to call them on next week. I will update here the outcome then.