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Loyalty Cards Starbucks Card in Malaysia V1, Get your coffee fix with Starbucks

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Alec.Yong
post Nov 27 2011, 08:21 PM

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QUOTE(ronnie @ Nov 27 2011, 12:33 PM)
Check under the "Card Balance & Rewards" link to see the number of drinks purchased.
Check the Tracker column. i.e. 3 of 10 beverages purchased
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Mine is not tally, please take a look. sad.gif




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Alec.Yong
post Nov 27 2011, 08:35 PM

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QUOTE(MilesAndMore @ Nov 27 2011, 08:27 PM)
Many of the problems still have not been rectified. You have to call them to get it fixed.
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Thanks Mr MM for the suggestion...

Anyway, can I just email to them this issue? I can't find their email address in their official website.
I do preferred everything in black and white..
Alec.Yong
post Nov 28 2011, 10:41 AM

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QUOTE(MilesAndMore @ Nov 27 2011, 09:23 PM)
I don't know their email address either. Anyway, i see many people write on their FB wall and they do give a response there. But instead of writing on their wall, may be you can try to send them a private message on FB ?
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Thanks for suggestion... biggrin.gif


QUOTE(ronnie @ Nov 27 2011, 11:03 PM)
Their Starbucks CS is very friendly...  a call would be the fastest way to resolve your info.
Did you keep all your receipts ?
Did you buy any bottled drinks ? These don't count.
Did you purchase the drinks seperately ?

I do notice your transactions seem to be aggretated as follows to get 4 beverages purchased

Drink #1 @ 17 Nov, 20:19
Drink #2 @ 20 Nov, 10:24 + 20 Nov, 23:33
Drink #3 @ 20 Nov, 23:44 + 21 Nov, 13:25
Drink #4 @ 25 Nov, 23:09

rclxub.gif  rclxub.gif  rclxub.gif
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Did you keep all your receipts ? ---> No.
Did you buy any bottled drinks ? These don't count. ---> No, what I puchased was handcrafted beverage.
Did you purchase the drinks seperately ? No.

Anyway, I have called to their CS earlier, they said they still upgrading their system. Ask me to call them on next week. I will update here the outcome then. tongue.gif
Alec.Yong
post Dec 15 2011, 02:46 PM

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Finally, my rewards/purchases was updated into the system....smile.gif
Alec.Yong
post May 16 2013, 06:33 PM

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Does anyone facing this problem when transfering fund from one card to another?

Both card are in RM... but how come this type of error prompt out?

" Cards Are Not The Same Currency "

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This post has been edited by Alec.Yong: May 16 2013, 06:37 PM


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