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 Air Asia (亚洲航空) V3, World's Best Low-Cost Airline

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altung
post Mar 3 2012, 11:12 PM

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QUOTE(prospeed_ballz @ Mar 3 2012, 06:52 PM)
my employee name is only sali without any surname...and it also stated in the passport.....what should i fill in the surname box......?
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Put "sali" as stated in ur passport
prospeed_ballz
post Mar 4 2012, 09:30 AM

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QUOTE(nordingh @ Mar 3 2012, 09:30 PM)
What is your real name?
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not my name la......my worker.......he is going back to indon.....he ask me to buy the ticket.....


so should i put sali in name and also sali in surname.......?

ronnie
post Mar 4 2012, 11:46 AM

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QUOTE(prospeed_ballz @ Mar 4 2012, 09:30 AM)
not my name la......my worker.......he is going back to indon.....he ask me to buy the ticket.....
so should i put sali in name and also sali in surname.......?
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Yes... you can put Sali twice
smwah
post Mar 4 2012, 04:26 PM

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I make booking for me and my gf for asia x. I understand that we need to do the web check in. But problem is the sitiing. How suppose I can ensure that my sitting is side by side? For those manual check in, we could request the counter to put in our seat base on avability. The more scary part is the hand lugage, some ppl just take 2 big lugage together. Then occupied the space. I think this one can't do much.
Or I just buy the siting lor.
she_tiffany
post Mar 4 2012, 04:51 PM

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Airasia cancel my Taipei -KK flight on 27th september and change to the next day 28th, is it possible i get them to chagne it to 26th instead FOC?
Human Nature
post Mar 4 2012, 05:36 PM

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QUOTE(she_tiffany @ Mar 4 2012, 04:51 PM)
Airasia cancel my Taipei -KK flight on 27th september and change to the next day 28th, is it possible i get them to chagne it to 26th instead FOC?
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any reason given? any compensation?
singdreams
post Mar 4 2012, 07:04 PM

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QUOTE(Human Nature @ Mar 4 2012, 06:36 PM)
any reason given? any compensation?
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i suppose there will be compensation for flight cancellation for flight cancelled in advance. only refund or flight change
CP88
post Mar 5 2012, 12:45 AM

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Hi All,
I have purchased my AA tickets last year for a trip and I missed out the check in luggage. Currently there's a promotion on the baggage.

Save up to 50%! Upsize check-in baggage now!

Could someone enlighten me just to purchase the baggage? Thanks notworthy.gif


she_tiffany
post Mar 5 2012, 10:54 AM

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No compensation. i received an email and SMS informed me about the changes. Who can i check with or call to?
cathy82
post Mar 5 2012, 01:41 PM

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QUOTE(she_tiffany @ Mar 5 2012, 10:54 AM)
No compensation. i received an email and SMS informed me about the changes. Who can i check with or call to?
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Yes, you may request them to change to other date FOC. You can use the AA E-Form or just go to their sales office/airport counter to make the changes.

mkaz
post Mar 5 2012, 01:48 PM

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if i booked luggage for 20kg ..
then suddenly @airport exceed by 5kgs ..
how much i shud pay ??
ronnie
post Mar 5 2012, 04:21 PM

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QUOTE(mkaz @ Mar 5 2012, 01:48 PM)
if i booked luggage for 20kg ..
then suddenly @airport exceed by 5kgs ..
how much i shud pay ??
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The excess is going cost you ALOT of $$$$
stimix
post Mar 5 2012, 04:28 PM

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When exceed, just trf few heavy items from the luggages to hand carried bag on the spot lor haha. Certain airport do hv the weighing machines. If hv, just weight & trf out some heavy items out. I did that few times already but ever since the luggage fee getting expensive, I travel light.. Nowadays just bringing light weight Back Pack.. U can even check-in 2 big 55Ltr back packs which will only be ~ 14kh the most haha.. lugagges are heavy even empty!
mkaz
post Mar 5 2012, 04:30 PM

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thanks for the advices...
i'll do wat ur guys told me tongue.gif
deodorant
post Mar 5 2012, 05:59 PM

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QUOTE(smwah @ Mar 4 2012, 04:26 PM)
I make booking for me and my gf for asia x. I understand that we need to do the web check in. But problem is the sitiing. How suppose I can ensure that my sitting is side by side? For those manual check in, we could request the counter to put in our seat base on avability. The more scary part is the hand lugage, some ppl just take 2 big lugage together. Then occupied the space. I think this one can't do much.
Or I just buy the siting lor.

Do web check-in lor. During the web check in process you will see the system assign you which seats. In my experience 80% of the time they will seat you together. If the system seat you separate then gotta pay $$ to move one of your seats.
pchan
post Mar 8 2012, 12:16 PM

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The live chat is useless as the call center.No response at all and i need to contact them urgently..

Guys,

any idea how i can get in touch with them in an effective way..Haiz? Emailed dy,no response too.

This post has been edited by pchan: Mar 8 2012, 12:17 PM
mat sputnik
post Mar 8 2012, 12:40 PM

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QUOTE(pchan @ Mar 8 2012, 12:16 PM)
The live chat is useless as the call center.No response at all and i need to contact them urgently..

Guys,

any idea how i can get in touch with them in an effective way..Haiz? Emailed dy,no response too.
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Try tweeting @tonyfernandes himself.
triplelll
post Mar 11 2012, 01:01 AM

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Hi all. i have booked an airasia return flight ticket to bali for next month. 2th apr 2012 depart from kl and will back to malaysia on 7th apr 2012. but i planned to reach there earlier with other altenative, so i wont check-in for the way going there, but i will still using the booking to come back malaysia on 7th apr 2012. is airasia allow passenger to do such a way which that we dont check-in for the way going out but return with the booking?
MsPopcorn
post Mar 11 2012, 01:13 AM

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why dont direct call airasia.. ?
Max_07s
post Mar 11 2012, 09:45 AM

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QUOTE(CP88 @ Mar 4 2012, 04:45 PM)
Hi All,
I have purchased my AA tickets last year for a trip and I missed out the check in luggage. Currently there's a promotion on the baggage.

Save up to 50%! Upsize check-in baggage now!

Could someone enlighten me just to purchase the baggage? Thanks notworthy.gif
*
yes i face this problem. it still show 15kg RM50. how to get that 50%? i know the new price after discount is rm30

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