Stay up late to fish for cheap tickets and instead get a nightmare.
I made a double booking and spending 4 hours after that trying to find info to get a refund and brought me to this thread.
From what I gather the most I can get refunded is the airport tax (what about the fuel surcharge?).
Any suggestion on the procedure to get the most refund? Go to their office(where?) or to call their expensive hotline?

I booked a KL-Melb return flight for my brother in Sept2011 at a promo of rm983. Then early this morning book similar tickets (same date same flight) at a promo of rm756. Only discovered when I checked the confirmation at my airasia account.

Fare price was rm290.
Fuel Surcharge - rm140.
Airport tax - rm 310.
Processing - rm 16.

Now feel groogy after a bad sleep of 3 hours. HELP!

Took your advice and call them at their premiumline 600859999. What a fantastics service eventhough tel charges is rm12.40. The CS guy actually ask for my telno and call me back after confirming with his manager to save my phone charges. His call to me was 20 min long (most of the time on hold while he submitted in a report to process for a full refund). Refund will be credited into my credit card account after 30 days.

Good advice. Was thinking about this too after the mistake I made.

Any1 can answer me on this? Thx

confirm 100% secured.....once payment confirm, ur room secured

funny part : he dont know how reliable is the website....if the website not reliable....no one book their air ticket edi 

My mum and her friends are go to India next week. They're flying with AirAsia. I already web checked-in for them. So, once at KL, they will need to check-in their luggage before going to the departure gate. Is the check-in counters are congregated near the McD only or there's another check-in counters somewhere near the OldTown? I usually fly domestically so I'm not very familiar with international check-in counter. Where does the international baggage drop off counter usually located at? I need to advise them accordingly because they are going on ttheir own and they're not familiar with all these.

The above was long time ago, since 7kg and 1 hand carry strictly enforced, more passengers use lite and soft cover carrying bags. Carrying standard cabin size hard shelve 20" case will take up 3 kg of your allowance and easy target of being eye-picked by AA staff manning the gate to weight your hand carry. Now plenty of overhead compartment space.
NO need to hurry hurry queue 20min at the gate then wait 20 min in the plane then get up again for me the board the plane to sit at the window seat. Hahaha.

Haha you must be the one who compete with me to board last    A tip for those who want to boarding last, sit at the gate next to your boarding gate.

Oh...! another advantage of boarding last, you can push adjust the hand carry of other passengers who boarded earlier in the overhead compartment further in and place your bag near the compartment door.
Perhaps a better way to say is by boarding last, you can prevent your hand carry being push further in or stack on.

Say, for the luggage weight-allowance(15/20/..kg) fee, must we settle both trips before departure, or for the return flight we can actually select/pay even when we are already overseas?

i am booking AA ticket to taiwan next year.
by now i dont think need of baggage. But then can i add on baggage service in future date? or need to buy now?

Thanks

Thanks for your reply.
Do you know around how much extra charges will be incurred, if buy baggage later?

In flight entertainment. How to purchase btw ?
I go manage booking and I see none.
Is it limited unit on board ?

Hi guys

I will be traveling to KK with a few friend but during booking, i entered a name wrong

From Nur hanisah , i accidentally written it as Nur Hamizah . Do you think Customs will be ok with it?

hi Ivan, thanks for your reply. this is wnat i am worry because i am flying from changi airport but going in from jb. if they refuse to check my camera stand, then i have nowhere to put my camera stand but to pay on the spot for the stand. sob sob.some more, have to pay in SGD.

Gonna ask you guys, is there any price different for meal if I order online and bought on-board... I try to search some info but can't find.

Fuuuu...never thought this would happen..Air Asia X will fly to Sydney 

I fly about a half dozen return trips each year. Mostly on-time or short delay (15-ish minutes). Worst I've experienced is 1-hour delay.

travel period is out? when is it?