QUOTE(merk @ Feb 2 2012, 10:33 AM)
not much talk about servicing.
Anyone has experience with other service centers in PJ/KL besides the one at Lot 219 (besides Fed Hgway)?
My past 2 experiences (for my 1st and 2nd service) with them is not too fantastic. The super slowness and the tidak-apaness of their customers is one of the major concerns. Besides my own experience, from my observation while waiting, most of the time, if you enquire whether the car is ready, they will have to 'hunt' for it in the service area.
As for my own experience, I was told that my car was at the wash area and it will be ready soon (as told by the SA). After waiting for almost 20 minutes, then only I realised (when I overheard another SA telling another customer) that the SA that had attended to me earlier had gone on break and didnt bother to hand over my case to another SA. So I had to harass another SA to find out where my car was. A good 20 mins later, he told me my car was ready. FYI, I went to collect my car at 1245 and left the service center at 215. I saw that on the job sheet that my car was done at 1pm.
Perhaps I would try another center next time. Someone who may be looking at this and working or have links with the said center, please bring this up to the service manager (I will also send off an email to Mazda). Keep your team effective and efficient! Perhaps make a trip to other service centers of other makes to find out how they handle their customers instead of giving me an impression of headless chickens trying to locate where our cars are.
If anybody wants to provide feedback to me, please PM me so that I can compile a list of negative or positive feedback to Mazda.
Wah so sad lar to hear all this.

I'm waiting for my ride to come in soon and all this story make me scared already. Later they usik here and there rosak the whole car.
Yeah I think complain is good because at least we all know now if possible to stay away from this particular SC.
Anyway is there any other place for service that M3 owner can recommend? Good to share will everyone here.

Added on February 2, 2012, 11:38 amQUOTE(Wonton @ Feb 2 2012, 10:18 AM)
another proud M3 1.6 reporting in black mica.
so far (600km done), pickup is not bad at all - i don't know about you guys, but it is not thaaaat underpowered laa.

handling is good, i also feel the turning radius is goood. happy driver.
good to meet you M3 owners as well!
Congratulation on your new ride
This post has been edited by Mr_Rocket: Feb 2 2012, 11:38 AM