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 Debit Card V3

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ericlaiys
post Jul 2 2024, 12:32 PM

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QUOTE(pauzai @ Jul 2 2024, 10:50 AM)
Look like the cashback is dead. 2 month put in more than rm3k and tried to buy from taiwan website and Agoda at different month. Both no cashback. Tried to call the CS got shut and send in request via website and apps no reply.
*
i stop using last month. plan to terminate jumpstart this week. useless card now
thinkhappy
post Jul 2 2024, 04:26 PM

On my way
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QUOTE(pauzai @ Jul 2 2024, 10:50 AM)
Look like the cashback is dead. 2 month put in more than rm3k and tried to buy from taiwan website and Agoda at different month. Both no cashback. Tried to call the CS got shut and send in request via website and apps no reply.
*
My april spending earn cash back and posted on 31May.

But, my may spending didn't see any cash back posted in by 30jun.
weidasdnbhd
post Jul 2 2024, 05:43 PM

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QUOTE(thinkhappy @ Jul 2 2024, 04:26 PM)

But, my may spending didn't see any cash back posted in by 30jun.
*
Then I am not alone, no cb for May spending.
shawnme
post Jul 2 2024, 05:52 PM

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QUOTE(pauzai @ Jul 2 2024, 10:50 AM)
Look like the cashback is dead. 2 month put in more than rm3k and tried to buy from taiwan website and Agoda at different month. Both no cashback. Tried to call the CS got shut and send in request via website and apps no reply.
*
Thanks for the update. Looks like I'm late for the party.
Just spent 1k last month, shall see.
Will reconsider spending with this card subsequently.
thinkhappy
post Jul 2 2024, 09:42 PM

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QUOTE(weidasdnbhd @ Jul 2 2024, 05:43 PM)
Then I am not alone, no cb for May spending.
*
ok. i will write to CS to dispute
joice11
post Jul 3 2024, 01:49 PM

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QUOTE(thinkhappy @ Jul 2 2024, 09:42 PM)
ok. i will write to CS to dispute
*
update us if u get any reply from them
pauzai
post Jul 3 2024, 09:30 PM

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QUOTE(joice11 @ Jul 3 2024, 01:49 PM)
update us if u get any reply from them
*
Latest update from them saying 'Forward to relevant department to check on issue'
kisa
post Jul 4 2024, 12:13 PM

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same. didn't get CB for May but got for april
mmls
post Jul 4 2024, 01:25 PM

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QUOTE(beLIEve @ Apr 1 2024, 12:52 AM)
Shop Online & Get up to RM720 Cash Back with PB Mastercard Debit Card[ PBB | T&Cs ]
user posted image

15. “Qualifying Transactions” shall include all online transactions and exclude e-wallet top-up transactions, .............................
*
2024 May

4-07-2024 MISC CR 80.00
dh13
post Jul 4 2024, 02:28 PM

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QUOTE(thinkhappy @ Jul 2 2024, 04:26 PM)
My april spending earn cash back and posted on 31May.

But, my may spending didn't see any cash back posted in by 30jun.
*
QUOTE(weidasdnbhd @ Jul 2 2024, 05:43 PM)
Then I am not alone, no cb for May spending.
*
QUOTE(thinkhappy @ Jul 2 2024, 09:42 PM)
ok. i will write to CS to dispute
*
QUOTE(joice11 @ Jul 3 2024, 01:49 PM)
update us if u get any reply from them
*
QUOTE(pauzai @ Jul 3 2024, 09:30 PM)
Latest update from them saying 'Forward to relevant department to check on issue'
*
QUOTE(kisa @ Jul 4 2024, 12:13 PM)
same. didn't get CB for May but got for april
*
They just posted for May 2024 cashback.

user posted image
kisa
post Jul 4 2024, 03:03 PM

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QUOTE(dh13 @ Jul 4 2024, 02:28 PM)
They just posted for May 2024 cashback.

user posted image
*
lol ya. just received as well. i actually checked this late morning, no CB, posted in this forum and fill in the Other Request form in the app. wonder if their CS was that efficient.
dh13
post Jul 4 2024, 03:45 PM

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QUOTE(kisa @ Jul 4 2024, 03:03 PM)
lol ya. just received as well. i actually checked this late morning, no CB, posted in this forum and fill in the Other Request form in the app. wonder if their CS was that efficient.
*
I also emailed them and they called back to me just now that they just credited the cashback for May 2024. When I checked in the morning, it was not there also.

This post has been edited by dh13: Jul 4 2024, 03:46 PM
!@#$%^
post Jul 4 2024, 05:06 PM

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thanks to those who contacted CS. i didn't make complain yet but credited today too.
beLIEve
post Jul 5 2024, 01:34 PM

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QUOTE(cybpsych @ May 2 2024, 03:02 PM)
Get 20% Cash Back on Online & Overseas Spend with PB UnionPay Lifestyle Debit Card! [ PBB | T&Cs ]

user posted image
*
2024 May

05-07-2024 MISC CR 200.00

This post has been edited by beLIEve: Aug 8 2024, 12:25 PM
pauzai
post Jul 5 2024, 03:09 PM

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QUOTE(!@#$%^ @ Jul 4 2024, 05:06 PM)
thanks to those who contacted CS. i didn't make complain yet but credited today too.
*
Got mine too! So we shall see how next month for June CB bruce.gif
jkngo2003
post Jul 5 2024, 04:53 PM

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QUOTE(pauzai @ Jul 2 2024, 10:50 AM)
Look like the cashback is dead. 2 month put in more than rm3k and tried to buy from taiwan website and Agoda at different month. Both no cashback. Tried to call the CS got shut and send in request via website and apps no reply.
*
every month i deposit rm3000 and rm1000 use to pay bill in shopee and rm 2000 withdraw after one day i deposit.

i have get rm 50 cashback every month since last december 2023, no problem at all.
dh13
post Jul 5 2024, 10:23 PM

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QUOTE(pauzai @ Jul 3 2024, 09:30 PM)
Latest update from them saying 'Forward to relevant department to check on issue'
*
You can email to this email address complaintresolution.malaysia@sc.com
for Escalation and they will call back to you.
This is the escalation level of the email address that I found in BNM website
Wolgie
post Jul 9 2024, 09:30 AM

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QUOTE(beLIEve @ Jul 5 2024, 01:34 PM)
2024 May

05-07-2024  MISC CR   200.00
*
this is 1st month? May?

This post has been edited by Wolgie: Jul 9 2024, 09:31 AM
cybpsych
post Jul 9 2024, 09:36 AM

---------------------
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QUOTE(Wolgie @ Jul 9 2024, 09:30 AM)
this is 1st month? May?
*
did you open the t&c and read?
Wolgie
post Jul 9 2024, 09:47 AM

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ohhh nvm. see MAY word there
because i doing very late

This post has been edited by Wolgie: Jul 9 2024, 09:49 AM
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