QUOTE(jun6065168 @ Sep 13 2011, 02:26 PM)
Other than p1 which service provider do u recommend?
I have Digi Broadband as a backup provider-- you're lucky that if you go now they have 3G speeds-- when I first signed up they only had EDGE, rather slow. I pay for Digi's old student package (3GB quota after which speeds are throttled, but unlimited usage) which is RM58, unfortunately they have now discontinued it. You might want to check out their newer promos. P1 isn't really so bad; works quite well at campus; it's just that D/C can happen at the worst times. Other than those two I have personally experienced, Maxis BB is also a popular choice. Beware oversubscription though.
@weijin and JHL: At this point, cannot wait for them already. Don't bother with email-- your emails will go unanswered because their mail system seems to be a black hole. Keep calling! Best times to call are around 10.30 AM to 11.45 AM, and around 12-1PM, and 3-4 PM onwards, from experience. Also, using a landline to call them seems to work better than calling from a cellphone-- not sure, but I have better luck getting through from my dad's office than with my handphone.
This is what happened to me:
» Click to show Spoiler - click again to hide... «
I submitted my application mid last month. They emailed me back the day after saying they were actively processing my application and to wait for 10 days for the outcome. It took them 1 week plus to email me back, just before Raya hols to tell me they can't find my reference letter and they need a personal statement as well before they can process further. Asked my lecturer who referred me to ask the office, that part settled. Personal statement no choice, takes some time to write, so I emailed it to them after Raya. I called them on at least 6-10 different times trying to follow up, they tell me they didn't receive my PS because they are "having problems with those using Gmail"-- and also the reference letter is not with them.

So I decided to resubmit with alternate email address. After that, chase them again to follow up-- call multiple times cannot get through, and when I do nobody seems to know anything. Finally my dad got fed up because of all the delays preventing me from confirming my room rental, called them up (took several tries) and ended up shouting at them. Even then they still give him the run around until he threatened to complain to UK management. Just now I STILL had to get my dad to call them and confirm that I FINALLY got an offer.
I know they are currently relocating and things presumably will be going missing or easily mislaid, but considering the lateness of the time and how close it is to beginning of term, it is very bad if they can't answer students' urgent queries; this is not a good excuse.
This just goes to show cannot be too nice to them already even if we like to be. Must be firm with these people. Not saying you have to blow up at them, but you gotta insist on an answer already, or it will become a never ending story.
This post has been edited by ArianneG: Sep 13 2011, 11:03 PM