hai..
i buy my iphone 4 from my friend & now the phone got a home button problem...the question is can i just bring the phone to service center with the service card or need my friend come along?..

u need to bring along ur friend coz the warranty is under the name of ur friend and only ur friend can claim the warranty for u...

vy troublesome procedure..... if buy from unknown forumer then hv to pray hard hard that he going to entertain you in future....

yup,only digi apply this policy...quite burdensome the user to sell their digi iphone...

DIGI CS at Sunway told me that can claim warranty by warranty card only. I think this CS maybe give me wrong information.

yup, only 1st owner can claim the warranty...

thanks for the info bro..

Guys, I would like to know if anyone has been experiencing constant calls unable to get through problem. I'm getting a lot of feedback from my friends that when they call me, it goes directly into voicemail. I have my phone on 24/7 & there is always signal but this "unable to reach the number you have called" problem is driving me crazy. Heck, at times even SMS sent to me can't go through.

Is Digi service reliable lately?

Thinking of signing up ..

have u call digi helpline and ask them to check the network coverage at ur area??maybe the network coverage at ur area under maintenance or something...

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Added on September 16, 2011, 10:02 amsurely its reliable and in really worth it...

This post has been edited by greenlp_87: Sep 16 2011, 10:02 AM

Re: Upgrading models before contract expires

What is the usual process for this? I'm anticipating for iPhone 5.

what r u trying to know actually??u want to upgrade ur current phone or what??

Yes upgrading the phone but retaining the plan.

can u really do that?

previously digi offers to the iphone 3gs customer who buying iphone 4 with rm300 discount..dont know whether they will offer it again when iphone 5 launch...

U guy claim iphone need to wait how long?

i wait 40 days, until now didnt got any reply from digi.

What i need to do? (just throw away)

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Added on September 17, 2011, 5:22 pmI need to go another digi centre?
I already go times square digi twice, same answer.
"You need to wait until we call or msg you"


This post has been edited by dennis_san: Sep 17 2011, 05:22 PM

Hey everyone! Just sharing with this thread....

I signed up for the the P138 plan about a year ago when I got my hands on the 3Gs. Just last 2 weeks, it died on me. 1 year, 1 Month old. Warranty had lapsed.

Went to DiGi center in SOHO KL today, customer service told me that they won't repair any of the units - RM1k for replacement.

A colleague of mine had his IP4 replaced there due to water damage, also for RM1k.

So this means, RM1k for replacements units of the 3Gs, IP4, doesn't really add up cause it's RM1k for either 16GB or 32GB upon availability of stock.

Just sharing!

just go n talk their manager mate..how come u not getting ur replacement set after 40 days...make a report to their manager until u get the set..

Hi I have experiencing no internet connection on digi network today. It has the 3G logo on top but I can't access the internet at all.

I have restored my firmware to 4.3.3 yesterday and since then I have no internet connection at all on digi.

I have tried resetting network settings and tried to download the settings through itunes as instructed here but after resetting and when i connect to itunes, I don't see any select update settings written there by Digi.

So anyone out there could help me out a bit? I have no idea what is going on with my phone now.

using Iphone 4 btw, firmware 4.3.3, jailbroken.

This post has been edited by Cyru$: Sep 17 2011, 11:36 PM

its becoz ur iphone does't use the latest ios(4.3.5) thats why the itunes does'nt ask u to update network settings...so now u still cant access to the internet??