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 DiGi iPhone Discussion Thread | V5 , iPhone 5 Pre order now.

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nonameNo
post Aug 9 2011, 12:02 PM

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QUOTE(greenlp_87 @ Aug 8 2011, 02:49 PM)
wow...i cant imagine if im the victim of this ads..  sweat.gif


Added on August 8, 2011, 2:51 pm

hmmm....i receive 1-2 sms per day asking to subscribe this n that...weeww...almost subscribe it...  sweat.gif
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i did receive many - especially from digi asking to subscribe these and that. i straight away delete the sms...
greenlp_87
post Aug 9 2011, 12:05 PM

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QUOTE(nonameNo @ Aug 9 2011, 12:02 PM)
i did receive many - especially from digi asking to subscribe these and that. i straight away delete the sms...
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heard that other telcos user also kene like this... hmm.gif
nonameNo
post Aug 9 2011, 12:12 PM

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QUOTE(greenlp_87 @ Aug 9 2011, 12:05 PM)
heard that other telcos user also kene like this...  hmm.gif
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normal. i get it before on my celcom line when i apply for celcom broadband (data plan only).

when start using it, receiving a lot of sms asking me to subscribe these and that. so ignore it. when bill arrive, was charge around RM90++ for the sms alone.

call customer service and tell them. they said i go and subscribe it. i told them im using broadband data plan only, not phone service, how to subscribe it. then they accused me saying my siblings go and subscribe it for me and bla bla bla. had a long talk to with them and finally they understand im using broadband mobile.

so they waive it for me...and it repeat again next month.

and YES, you are right, it happen on other telcos too.
greenlp_87
post Aug 9 2011, 12:22 PM

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QUOTE(nonameNo @ Aug 9 2011, 12:12 PM)
normal. i get it before on my celcom line when i apply for celcom broadband (data plan only).

when start using it, receiving a lot of sms asking me to subscribe these and that. so ignore it. when bill arrive, was charge around RM90++ for the sms alone.

call customer service and tell them. they said i go and subscribe it. i told them im using broadband data plan only, not phone service, how to subscribe it. then they accused me saying my siblings go and subscribe it for me and bla bla bla. had a long talk to with them and finally they understand im using broadband mobile.

so they waive it for me...and it repeat again next month.

and YES, you are right, it happen on other telcos too.
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have to be careful i think...i almost subscribe to 1 free entertainment news which is sent 1 sms daily..thank god i not accept it.. sweat.gif
BTW thanks for ur advice..really helpful and make me realize about this issue.... notworthy.gif
newgal
post Aug 9 2011, 12:39 PM

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once you subscribe something there it goes...many sms will pop up in your phone and u been charge even if u did not subscribe anything, u will been charge for that....and this all telcos will deny it and saying that it is third party and cannot do anything but actually they have related some how...if not how they can get profit...this is their marketing strategy...giving a 3rd party to earn and they also get some benefit what...this is normal issues, it happen quite sometime already...just be careful and do check your bill every month it comes...for those who did not check and take thing easy...this is what will happen to those ppl...until one day u realize u have pay something u did not used....btw not only this telcos only even telekom also the same...
greenlp_87
post Aug 9 2011, 01:29 PM

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QUOTE(newgal @ Aug 9 2011, 12:39 PM)
once you subscribe something there it goes...many sms will pop up in your phone and u been charge even if u did not subscribe anything, u will been charge for that....and this all telcos will deny it and saying that it is third party and cannot do anything but actually they have related some how...if not how they can get profit...this is their marketing strategy...giving a 3rd party to earn and they also get some benefit what...this is normal issues, it happen quite sometime already...just be careful and do check your bill every month it comes...for those who did not check and take thing easy...this is what will happen to those ppl...until one day u realize u have pay something u did not used....btw not only this telcos only even telekom also the same...
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im sure if the user not realize it they will say that digi is overcharge them... hmm.gif
nonameNo
post Aug 9 2011, 03:12 PM

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QUOTE(newgal @ Aug 9 2011, 12:39 PM)
once you subscribe something there it goes...many sms will pop up in your phone and u been charge even if u did not subscribe anything, u will been charge for that....and this all telcos will deny it and saying that it is third party and cannot do anything but actually they have related some how...if not how they can get profit...this is their marketing strategy...giving a 3rd party to earn and they also get some benefit what...this is normal issues, it happen quite sometime already...just be careful and do check your bill every month it comes...for those who did not check and take thing easy...this is what will happen to those ppl...until one day u realize u have pay something u did not used....btw not only this telcos only even telekom also the same...
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agreed. when i argue with customer service, they denied it at first. when i explained mine is broadband service only, then they realize it and say will revert back all the charges.

first, they said cant do anything due to 3rd party - blaming the user go and subscribe it.
second, once realize, then they can reverse it easily.

like you said, is their marketing strategy. i wonder why the government didnt do anything about it.
koh_424
post Aug 9 2011, 03:42 PM

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QUOTE(nonameNo @ Aug 9 2011, 03:12 PM)
agreed. when i argue with customer service, they denied it at first. when i explained mine is broadband service only, then they realize it and say will revert back all the charges.

first, they said cant do anything due to 3rd party - blaming the user go and subscribe it.
second, once realize, then they can reverse it easily.

like you said, is their marketing strategy. i wonder why the government didnt do anything about it.
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Government also almost same. How u can hope they can help anything on tis matter?
greenlp_87
post Aug 9 2011, 03:47 PM

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QUOTE(koh_424 @ Aug 9 2011, 03:42 PM)
Government also almost same. How u can hope they can help anything on tis matter?
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they also want to earn some profit from this..its hard for the gov. to help us... hmm.gif
tashfinsheikh
post Aug 9 2011, 08:54 PM

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QUOTE(koh_424 @ Aug 9 2011, 03:42 PM)
Government also almost same. How u can hope they can help anything on tis matter?
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They get 6% tax in all SMS sweat.gif
greenlp_87
post Aug 9 2011, 08:55 PM

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QUOTE(tashfinsheikh @ Aug 9 2011, 08:54 PM)
They get 6% tax in all SMS  sweat.gif
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6% in all sms?? ohmy.gif weww...quite good profit they have from this.. hmm.gif
tashfinsheikh
post Aug 9 2011, 09:34 PM

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QUOTE(greenlp_87 @ Aug 9 2011, 08:55 PM)
6% in all sms?? ohmy.gif weww...quite good profit they have from this..  hmm.gif
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That's why they won't be helping us tongue.gif
greenlp_87
post Aug 9 2011, 09:37 PM

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QUOTE(tashfinsheikh @ Aug 9 2011, 09:34 PM)
That's why they won't be helping us  tongue.gif
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i thought they only get 6% from all the bills..no wonder they dont even bother try to stop it... hmm.gif
tashfinsheikh
post Aug 9 2011, 11:51 PM

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QUOTE(lancer193 @ Aug 8 2011, 03:49 PM)
did anyone tried the digi blackberry prepaid rm25/month unlimited internet usage on Iphone?

is this plan eligible for iphone user? as in normal 3g usage like facebook, twitter and browser
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I cannot find APN setting in my iPhone

if could change it then can see if BB internet service works on iPhone or not and other program that can change it and let me change APN sweat.gif
greenlp_87
post Aug 9 2011, 11:53 PM

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QUOTE(tashfinsheikh @ Aug 9 2011, 11:51 PM)
I cannot find APN setting in my iPhone

if could change it then can see if BB internet service works on iPhone or not and other program that can change it and let me change APN sweat.gif
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ave u try call digi helpline n ask about the setting on iphone??
tashfinsheikh
post Aug 10 2011, 12:00 AM

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QUOTE(greenlp_87 @ Aug 9 2011, 11:53 PM)
ave u try call digi helpline n ask about the setting on iphone??
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No point in calling them I cannot find how to change APN in my iPhone cry.gif
neome
post Aug 10 2011, 03:45 AM

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QUOTE(newgal @ Aug 9 2011, 12:39 PM)
once you subscribe something there it goes...many sms will pop up in your phone and u been charge even if u did not subscribe anything, u will been charge for that....and this all telcos will deny it and saying that it is third party and cannot do anything but actually they have related some how...if not how they can get profit...this is their marketing strategy...giving a 3rd party to earn and they also get some benefit what...this is normal issues, it happen quite sometime already...just be careful and do check your bill every month it comes...for those who did not check and take thing easy...this is what will happen to those ppl...until one day u realize u have pay something u did not used....btw not only this telcos only even telekom also the same...
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exactly like my case..digi said they dont know anything bout it..but it appeared on the statement fr DIGI ITSELF..that means we're paying DIRECTLY TO THEM not the 3rd party..shouldn't they suppose to know sumthing bout it at least..they should be responsible of what is written on THEIR STATEMENT..if not it will be like daylight robbery..taking other ppl's money without knowing what it is for..when i asked what is the service abt they just asnwer 'WE DONT KNOW'..luckily they do know how to stop it..DAMN ALL THESE TELCOS.. mad.gif

This post has been edited by neome: Aug 10 2011, 03:46 AM
axsatr
post Aug 10 2011, 03:45 AM

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hello, i have a question.

i m using idigi 88, if i call ATnT in US, what will the charges be like?

p/s: am i posting in the right section?
neome
post Aug 10 2011, 04:03 AM

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QUOTE(axsatr @ Aug 10 2011, 03:45 AM)
hello, i have a question.

i m using idigi 88, if i call ATnT in US, what will the charges be like?

p/s: am i posting in the right section?
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it will be charged based on standard international charges la of course.. and i'm pretty sure it'll cost u a fortune.. rclxub.gif not sure how much exactly..why dont u use any VOIP services like Viber..definitely FOC for idigi users..
greenlp_87
post Aug 10 2011, 08:06 AM

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QUOTE(axsatr @ Aug 10 2011, 03:45 AM)
hello, i have a question.

i m using idigi 88, if i call ATnT in US, what will the charges be like?

p/s: am i posting in the right section?
*
exactly, they will charge u in normal international rate charges...its better for u to use the free apps such as whatsapp, viber, skpe, ym.. nod.gif

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