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 Daikin aircon, Good or not ?

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huade
post Jan 6 2015, 09:27 AM

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QUOTE(YJYYEE @ Jan 6 2015, 12:38 AM)
Why never consider mitsubishi? I have came across their energy saving rating...not bad hmm.gif
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Hmm.. because of the air cond installer (Father's Friend) told that ME air-cond spare part is difficult to find and it will become problem if it was failure rclxub.gif That's why I exclude it for my selection.
SUSkimsim
post Jan 6 2015, 10:04 AM

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QUOTE(huade @ Jan 6 2015, 09:27 AM)
Hmm.. because of the air cond installer (Father's Friend) told that ME air-cond spare part is difficult to find and it will become problem if it was failure  rclxub.gif  That's why I exclude it for my selection.
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Don't worried, since the distributor bring in that model should carried parts, unless the contactor wanna buy 3rd parts like york and earn more profit.

Cause original parts may more expansive.

If that Brand can't last longer and today we won't recommend anymore.

Parts difficult to order than still prefer you buy laugh.gif
SUSkimsim
post Jan 6 2015, 04:45 PM

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Anyone here had installed your latest Daikin by York model?
NicholasHDM
post Jan 7 2015, 12:29 AM

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I heard Acson is more cheap but same feature as compare to Daikin.
SUSradical85
post Jan 16 2015, 08:53 PM

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QUOTE(eason_ray @ May 30 2014, 12:36 AM)
Based from my personal experience, i wont recommend anyone to buy Daikin product!
I had bought Daikin 1HP air cond R22 inverter last 2 years...
The air cond was not working recently early of May 2014.
I called up wireman & air-cond technician to check the problem. They both suspect that the compressor failure.
Then lodged complaint report to DAIKIN & wait for replacement of new compressor.
After few days, no news, complaint again then Daikin so called technician(Sub-Con) called me & make appointment to fix this up.
Once they came, check this & that end up told me that compressor failure. Have to make another appointment to change compressor.
I asked them why not you bring compressor & tools in order to finish the job since you get complaint about the compressor failure before you come.
They didnt answer me...Then wait for few days until they called me & said wanna come replace compressor without making any appointment earlier...
After they came & replace the compressor then the problem still exist. the ELCB/MCB keeps stripping(turn off) whenever try to on air cond.
So they said might be the PCB problem, not the compressor problem.
End up they said need to bring equipment to test PCB board. They claimed that since they replace 1 new compressor for me, they will charge RM 300 for installation fee. If next appointment they find out outdoor PCB board failure, they going to charge me another RM 6xx for spare part, end up i need to pay RM 9xx. I get frustrated & asked them to leave out of my place coz why not professional detect the problem since 1st day until after compressor replacement only said might be another problem & need me to bear the cost of compressor installation?
I fed up & got called up DAIKIN klang valley manager & complaint this issue, if they insist want me to bear the cost, i will sue them!
28/5/2014-Finally the manager called me up to settle this issue by just pay RM 160 for checking fees without bear the installation fee.
I told him i will pay if their so called expertise can come & check properly,tell me the problem & quote me price.
We both agreed to settle by this way, so i wait for their support team to call me again!
Then later on the manager sms me whether anyone call & make appointment with me? I feedback him none...then end up the story, he never feedback to me anymore until the next morning (29/5/2014) i message this so called manager telling him i lose my patient already & decided not to wait them anymore...
Will get a new air cond (definitely no more DAIKIN) & hope that they dont disturb me & waste my time anymore. mad.gif

I learn few lessons from this incidence.
1) DAIKIN might be good reputation globally but definitely not because of QUALITY (In Malaysia) - $ that u paid doesnt mean what u will get(poor QC on PCB doesnt last longer than my other air cond(other brand)
2) DAIKIN after sales service is DAMN poor in Malaysia. - DAIKIN technician at least need 4 times visit at my place in order to complete the service (my case)
3) The price for spare part is not cheap - RM 6xx for outdoor PCB

Hope everyone can read my true story & judge it before take consideration whether wanna choose this brand!!! vmad.gif
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I strongly advice everyone not to buy daikin
DO NOT BUY DAIKIN

Went through the same hell dealing with their customer service. U have to keep calling CS like a b**** before they decide to send technician to your place. Took 3 months for them to "settle" my problem. Installed 6 aircon 3 comes with whistling noise when the gas runs. They decided to blame it all on piping problem, but my dealer redo the piping in many ways problem persisted.

Dealiong with their CS will drive u mad. In total I called like 20+ times. Almost everytime they say will check into it and call me back but never did. Towards the end even when I started raging and made them promise will call me back asap but they never did. Each time I call different CS will answer and repeat the whole damn "call you back" process again. The last time I spoke to the CS actually shout back at me "I WILL CALL AND FIND OUT OK!?" Lol. How am I to trust them when they did not call me 100% of the time? That was Jan2013.

Tried to complain to higher up but CS not cooperating. Wrote email n tried calling but they ignored me completely.


Earlier this year, jan2014 the unit started freezing up n result in water leakage whenever I off it (due to ice build up melted) called them over they just say gas habis. August2014 again ice build up. This time ask my dealer to check, he said gas leaking, why daikin "specialist" did not bother to tell me gas habis due to leakage? Problem won't be solved by replacing the gas as it will leak again?!

Now enough is enough. Just placed an order for Mitsubishi 2hp unit. Apparently they use the same pipe. I will update if the whistling sound still persist

[/B]DO NOT BUY DAIKIN

You are lucky if ur unit is fine. If it ever breaks down u will go thru hell getting them to fix it. Their unit may be good in Japan. But I think it's not optimized for our malaysian weather.


SUSkimsim
post Jan 16 2015, 09:37 PM

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--

This post has been edited by kimsim: Jan 16 2015, 09:38 PM
SUSkimsim
post Jan 16 2015, 09:38 PM

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That day my Aircon man come with replace the power cable boken, indoor don't have signal at all..

After changed and done for it.

We discussion some Aircon brand experience.
He also meantion his customer Daikin japan model after 13mths an over warranty.
The PCB died at outdoor total got 2pcs = RM7xx then the owner also force to change, he also meantion Daikin Japan quality not up to M'sia weather.

But new Daikin malaysia already bought from York and totally used York model as Daikin do far the quality same as york.

I think these is issue lesser, but noise wise same as York.
SUSleonhart88
post Jan 17 2015, 07:09 AM

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QUOTE(kimsim @ Jan 6 2015, 07:36 AM)
Daikin/york or panasonic should be quite ok, at least branded Japan brand.

So far 1hp inverter input watt from 700w ++, quiet realiable & durable should be pay for worth smile.gif)

The only ME design more easier for user can be DIY to empty internal blower like a stand fan.
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How to clean the outdoor unit?
SUSkimsim
post Jan 17 2015, 08:37 AM

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QUOTE(leonhart88 @ Jan 17 2015, 07:09 AM)
How to clean the outdoor unit?
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Spraying water only... Just be careful on PCB top part.
popice2u
post Jan 17 2015, 10:04 AM

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going to get 3 unit but is either Daikin or Mitsubishi
hushymushy
post Jan 17 2015, 10:48 AM

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i have a 1hp and a 2hp daikin since 2008.....
works fine for me.....every year i get my regular aircon guy to come and service and check

daily usage of 8hours for each aircon
Galaxy Angel
post Jan 17 2015, 03:34 PM

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Wanna ask, when checking York Malaysia web site, no longer there, is that means from now on, no more York air-con in market? All all will brand under Daikin Cooling King?
SUSkimsim
post Jan 17 2015, 05:13 PM

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QUOTE(Galaxy Angel @ Jan 17 2015, 03:34 PM)
Wanna ask, when checking York Malaysia web site, no longer there, is that means from now on, no more York air-con in market? All all will brand under Daikin Cooling King?
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Yap... Daikin GA = York local design.

Whatever you pay for daikin my = buy York.

Galaxy Angel
post Jan 17 2015, 05:35 PM

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QUOTE(kimsim @ Jan 17 2015, 05:13 PM)
Yap... Daikin GA = York local design.

Whatever you pay for daikin my = buy York.
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Ok, thanks for the info bro.
Just done survey for Daikin VS Mitsubishi

Daikin

General warranty: 1 year
Compressor warranty: 5 years

Mitsubishi

General warranty: 2 year
Compressor warranty: 7 years

Which means in term of warranty coverage, Mitsubishi will be better, do all of you agree? Although the price will be a bit higher.

On top of this, do you hear about Fujiaire? Is this brand ok?

This post has been edited by Galaxy Angel: Jan 19 2015, 09:21 AM
SUSkimsim
post Jan 17 2015, 06:06 PM

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QUOTE(popice2u @ Jan 17 2015, 10:04 AM)
going to get 3 unit but is either Daikin or Mitsubishi
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Mitsubishi save for life, easy clean like no others
SUSkimsim
post Jan 17 2015, 06:11 PM

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QUOTE(Galaxy Angel @ Jan 17 2015, 05:35 PM)
Ok, thanks for the info bro.
Just done survey for Daikin VS Mitsubishi

Daikin

General warranty: 1 year
Compressor warranty: 5 years

Mitsubishi

General warranty: 2 year
Compressor warranty: 5 years

Which means in term of warranty coverage, Mitsubishi will be better, do all of you agree? Although the price will be a bit higher.

On top of this, do you hear about Fujiaire? Is this brand ok?
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Mitsubishi Electric PCB even over 2 to 5 yrs still works like normal condition.

If daikin Japan nobody can guarantee.
If daikin GA from York these is still peace of mind, just parts not really durable but parts very cheap to compare others brand.

fujiaire is cold door, no comment.
Galaxy Angel
post Jan 19 2015, 09:23 AM

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Resend,

Mitsubishi

General warranty: 2 year
Compressor warranty: 7 years

Means Mitsubishi will be better warranty coverage compare Daikin.
SUSkimsim
post Jan 19 2015, 09:30 AM

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QUOTE(Galaxy Angel @ Jan 19 2015, 09:23 AM)
Resend,

Mitsubishi

General warranty: 2 year
Compressor warranty: 7 years

Means Mitsubishi will be better warranty coverage compare Daikin.
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Usually compressor won't be kaput after warranty, if got it such case, meant that MFG really worst QC.

But indoor or outdoor PCB if can easily brake down over 13 months is consider after warranty on standard 1 yr only.
(Then really depend your luck)

Since they offer for 2 yrs warranty then good buy lah.
popice2u
post Jan 19 2015, 10:22 AM

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Mitsubishi how much expensive than Daikin?
Which Mitsubishi 1HP Inverter model is good?
SUSkimsim
post Jan 19 2015, 10:26 AM

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QUOTE(popice2u @ Jan 19 2015, 10:22 AM)
Mitsubishi how much expensive than Daikin?
Which Mitsubishi 1HP Inverter model is good?
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Better usually more expansive.

You just define yourself, anyway Daikin japan model not recommended, but Daikin GA just better, and slightly noise.



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