After 3 yrs complete cover warranty, you still can extend the warranty to another 3 more yrs.++. Gold warranty.. etc..
For replacement, sometimes dell will request to email them the pic of the dmg part. Their onsite staff will come direct to your place to replace it.
Their onsite staff are well trained and equip with necessary parts n equipment to fix the hardware/parts problem.
QUOTE(doremon @ Jun 22 2011, 06:47 AM)
Read but still hinge problem

. Alien also not perfect. Hell nothing is perfect
3 years complete cover but will take few days for them to replace it or instant ? Before they replace new one, im sure need to do some investigation right?
The warranty that u proposed, is it the maximum? Ca I go beyond then that?
Added on June 22, 2011, 9:48 amI just provide discount service to buy dell laptop for my customer.
Not manufacture or provide support for Dell laptop.
Any issues with Dell laptop/pc, pls go back to Dell directly.
They have good support team and able to hlp u better.
QUOTE(doremon @ Jun 22 2011, 07:23 AM)
Is that so

. Then, that's good news

. If not, I will strangle Viper88 neck for no reason

This post has been edited by viper88: Jun 22 2011, 09:48 AM