really true what some ppl have been complaining on the difficulty cancelling ctb cc.

i have been a long term user, more than 10 years with this bank, and i will never use them anymore.
More than a week the cancellation form faxed in, account still active and no calls.

I called the cs and they just said card is still active and put me on hold for 10 mins to get thru the cancellation dept officer, but yet cant get thru.

Then the cs took said the cancellation officer is busy and will get them to call me back but no calls too.

Will email them and fax a letter this time to cancel this card!

Shall i cc a letter to bank negara?

hello guys, need some advise:

I have a question here: I want to cancel my credit card, but the card now still have some items that I purchases using 0% monthly installment method. Can I just pay off the total balance and cancel it or I need to wait until the monthly installment finished?

Sorry for asking this, I am first time credit card user here

thank you advance for your kind reply and advise. 

I have the same problem also. Using MBB Petronas with 0% ezpayment, balance is another 6 installments. They asked me to fax a letter to ezpayment to cancel the monthly installment and they will settle with the bank. After that then only I can cancel the card. I'm doubt it works - They just give me a Fax number without any other phone contact, and expect there are people who will processing it with my credit card number???

I have cancelled another HLBB card with 0% ezpayment. But that one no need to go thru such troublesome way.

Looks like I have no choice and wait until they charge me another RM50 government service tax.

Anyone with similar experience can share?

i remember vividly how difficult it was to cancel my Alliance bank card.

HLB i remember too, they send me statement with zero balance for almost 1 year , I have to complain few times.

It was so easy with stanchart and citibank

I just realised my CIMB DA's anniversary is every year's 06.

Before they charge me again on the GST, can I cancel the card? I still have one more installment to pay, June is the final month. I can even pay the amount now and close everything.

If anyone has the similar encounter, please share or I'll call the CS soon.

I haven't called CS yet.
If I remember correctly, it was RM 50 for the early settlement fees. My installment is less than RM 200.
Anyway, will try to negotiate with CIMB to let me go without paying the fees.
However, I was charged with GST only in July's statement if I remember correctly.
If it is charged already, nothing much I can do... Looks like I have to continue using it for another year.

I managed to call CS on my case. I still need to pay for the early settlement fees if I were to settle everything earlier.

Fortunately, he helped me to check that GST will not charge to my June statement yet, only on 21st July.

So, I'm still in time to cancel my card after this last payment.

hi, guys
i need help here..
my sis is a primary scl teacher..therew was 2cc sales come to their acl and minta their support..
so she had apply hlb and rhb cc..
she ady gt mbb dual card and jz apply the cc for getting those freebies..

so here is my question
1.if the cc still seal in poslaju packet and didn't activate, do she kena charge 50 gst yearly?
2. if she wana cut hlb and Rhb card, cn she terus go brAnch and do so? even she just gt the card 1week?

I want to cancel the Aeon credit card, and actually i still do not activate it, so did i need to pay the gst? what the step to do? just drop them the letter with the 'cut' card?

i never received any online statement, even do not open an online account

For OCBC - call 1 300 88 5000 to cancel the card.
I did this on my Great Eastern Visa Gold before but keep my Great Eastern Master Gold because Visa's annual fee is higher than master's annual fee.
Than later they upgrade my Master Gold to Master Titanium.

5000 points can get RM25 to be credited into cc account