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 ASUS Malaysia Component and Hardware

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TSASUSmy
post Dec 7 2015, 09:42 AM

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QUOTE(Paladin @ Dec 5 2015, 11:48 PM)
Hi Asusmy,

My PC spec are as below:-

Mobo: Asus Hero Viii
Cpu : Intel i7-6700k
Ram : 16Gb G.SKILL Trident Z DDR4 3200
Bios : Ver. 1202
Asus AI Suite 3 : V10128
Hardisk : Samsung Evo 256Gb

Problem Facing :-
After shutdown pc enter power saving mode. The monitor shutdown but the cpu and the fan still running.

Please kindly help!!!

Thanks in advance
*
Hi Paladin,

May I know does it happen from the beginning when you got this PC or after a while when use.

Have you try reinstalling the OS?

Thank you
TSASUSmy
post Dec 14 2015, 11:21 AM

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QUOTE(noos @ Dec 11 2015, 11:18 PM)
Hi Asusmy,

Can you recomend me a budget laptop with 6th gen. Intel I5 CPU, 256GB SSD, RAM upgradeable to 16GB?

Thx.
*
Hi noos,

This topic is for ASUS component and hardware only, for laptop request/inquiry, do visit our Malaysia FB or our Malaysia website for the available models selling at the market now.

https://www.facebook.com/asusmalaysia
http://www.asus.com/my/

Thank you


TSASUSmy
post Dec 14 2015, 11:39 AM

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QUOTE(Eng_Tat @ Dec 13 2015, 11:39 PM)
dear asusmy, i have router rtn10u, now it has intermittent dc with my wireless device i.e Samsung S4, ipad and iphone. previously i claim warranty before due to wireless can no longer connect after few month usage. now the new router its getting very annoying with frequent dc esp all those wireless device streaming, and for connected device the internet will lag or page dc. is this router failling? this router i am using as repeater. pass few month never has this issue. only this recently. thanks
*
Hi Eng_Tat,

Do post your networking question at the following topic.

https://forum.lowyat.net/topic/1506242

Thank you
TSASUSmy
post Dec 14 2015, 04:23 PM

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QUOTE(k!nex @ Dec 14 2015, 04:14 PM)
To anyone with a an Asus Z97- Pro Gamer and running with win8.1. Remember do not ever flash your BIOS to version 2106.

What will happen??

1. Random blue screen concerning DRIVER_IRQL_NOT_LESS_OR_EQUAL  XHCI.sys
Since Win8.1 already has native USB 3.0 support, you cannot update the USB driver for it.

2. Auto Restart when low CPU load, example : watching online stream drama requiring flash plugins. However, when gaming it is okay.

Please flash to BIOS version 2107 if you have symptoms like above.
*
Hi k!nex,

Thanks for sharing. thumbup.gif

Thank you
TSASUSmy
post Dec 16 2015, 05:26 PM

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QUOTE(AceCombat @ Dec 15 2015, 07:06 AM)
asusmy
Is it true that Asus GPU, we can just break the security seal on the screw to change thermalpaste or waterblock and the warranty is still valid as long as the bar code is still there?
*
Hi AceCombat,

As long as you know what you doing and there is no physical damage on the card.

Thank you
TSASUSmy
post Dec 16 2015, 06:28 PM

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QUOTE(farisbangsar @ Dec 15 2015, 01:51 PM)
hi, im using 980 ti asus strix oc.
in all reviews they can increase the voltage to 87mV. however my card can only go up to 50mV.
my bios is 84.00.36.00.81.
"87mV" bios is 84.00.36.00.2B

can i exchange my card?
*
Hi farisbangsar,

84.00.36.00.81 seen like a newer version card, do you mind share your result here? Or you can PM me.

Thank you
TSASUSmy
post Dec 17 2015, 06:48 PM

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QUOTE(zeustronic @ Dec 16 2015, 06:50 PM)
I dono why my z170-deluxe in BIOS & in windows cannot Samsung 1TB HD103SJ.
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Hi zeustronic,

Do you has other PC that to test the HDD whether it is still working or not and which SATA port that you connected to?

Try updating the BIOS to the latest.

Thank you
TSASUSmy
post Jan 8 2016, 11:25 AM

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QUOTE(sHawTY @ Jan 8 2016, 10:10 AM)
ASUSmy I have a faulty ASUS Radeon R9 280X DirectCU II TOP that is still under warranty until September 2017
Bought this card back when I was outstation in JB but I am now working in Shah Alam

Where can I send this card for RMA?
*
Hi sHawTY,

Please check your PM.

Thank you
TSASUSmy
post Jan 19 2016, 04:36 PM

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QUOTE(craxors @ Jan 15 2016, 04:26 PM)
[attachmentid=5813074]
tq internet.  smile.gif
*
Hi craxors,

Sorry for the late reply, regarding the your question below, the SupremeFX will be only available for audio port on the motherboard only.

The USB headset mostly will have their own build in sound card.

1 - SupremeFX audio
this audio only available if using audio port/3.5mm jack??
how about using the USB port type of headset?

Thank you
TSASUSmy
post Jan 19 2016, 04:46 PM

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QUOTE(craxors @ Jan 19 2016, 04:38 PM)
thanks for the reply.  smile.gif

if using front 3.5mm jack should workable also? or only at the back?  hmm.gif
*
Hi craxors,

Front audio jack also can when you plug it on the motherboard.

Thank you
TSASUSmy
post Jan 19 2016, 05:04 PM

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QUOTE(craxors @ Jan 19 2016, 04:50 PM)
will there be much diff between those 7.1 software compare to asus supremefx?
*
Hi craxors,

I do think there are quite a lot of software out there that has the 7.1 feature, I don't really know what is the different between them.

What can I do is do let you know what is ASUS SupremeFX.

https://www.youtube.com/watch?v=rHa5RaQOnHg

http://rog.asus.com/321242014/maximus-moth...e-sonic-studio/

http://www.asus.com/Motherboards/MAXIMUS-V...rchKey=maximus/

Thank you
TSASUSmy
post Jan 26 2016, 03:42 PM

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QUOTE(yewyifan @ Jan 21 2016, 10:54 PM)
Hi ASUSmy

I bought Asus Z170-k motherboard on early January this year.

At first it work perfectly with Kingston 8Gb DDR4 PC2133 RAM.

The problem actually happened after I decided to add another 8Gb RAM to it.

So, I bought another Kingston 8Gb DDR4 PC2133 RAM and try to install into it.

The motherboard unable to boot up after I install the second RAM with the recommended slots in quick guide  which is A2 & B2.

After tried few times, it get to boot up if I install 2 RAM on A1 & A2 slot which will run in single channel.

Does it have a way to run in dual-channel mode on Asus Z170-k motherboard with 2 8Gb Kingston DDR4 PC2133 RAMs?

I tried slot A1 & B1 or A2 & B2 but both unable to boot up. (Can't even see BIOS screen)

It only work fine if installed in slot A1 & A2.

Currently with BIOS 0410. Tried with BIOS 0601 but failed to boot. Motherboard PCB: REV 1.04.

Hopefully can find a way to boot in dual-channel memory mode.

Thanks if anyone can help.
*
Hi yewyifan,

Regarding your case, you where saying you unable to update the BIOS to version 0601 or you have updated to 0601 and not able to boot afterward.

Thank you


TSASUSmy
post Jan 26 2016, 03:44 PM

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QUOTE(pakji @ Jan 24 2016, 01:13 AM)
When will PG279Q available
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Hi pakji,

We don't have the exact date yet when it will be available in Malaysia market, you can follow our FB for more updates.

https://www.facebook.com/asusrogmalaysia

Thank you
TSASUSmy
post Jan 29 2016, 09:41 AM

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QUOTE(sai86 @ Jan 27 2016, 09:13 PM)
searching high and low but fail to find the official download link for Asus Gamefirst III.
please provide the download link to this software. the official ROG website is a PITA to navigate  rclxub.gif
*
Hi sai86,

You can based on the models to search for the Gamefirst III.

For example, Rampage V Extreme.

http://www.asus.com/Motherboards/RAMPAGE_V...pDesk_Download/

Thank you
TSASUSmy
post Feb 15 2016, 04:32 PM

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QUOTE(sHawTY @ Feb 3 2016, 06:18 PM)
ASUSmy please respond smile.gif
*
Hi sHawTY,

Sorry for the late reply, you can use the liquid cooling on the card. As long as there is no physical damage on the card then you won't have any problem claiming warranty if something happen.

Thank you
TSASUSmy
post Mar 16 2016, 11:11 AM

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QUOTE(sHawTY @ Mar 2 2016, 10:05 PM)
Forgot to mention, my previous ASUS Radeon R9 280X DirectCU II (2 slot version) runs a lot cooler
With only 38°C on idle & 65°C while gaming
*
Hi sHawTY,

As long as there is no physical damage, you won't have any problem claiming the warranty.

Thank you
TSASUSmy
post Mar 16 2016, 11:15 AM

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QUOTE(Skylinestar @ Mar 14 2016, 08:52 AM)
Is this available locally? It will look nice with a Wraith cooler.
https://www.asus.com/Motherboards/970-PRO-GAMING-AURA/
user posted image
*
Hi Skylinestar,

This motherboard are estimated to be available in Malaysia within April 2016.

Thank you
TSASUSmy
post Mar 29 2016, 11:20 AM

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QUOTE(CosmicPoweR @ Mar 25 2016, 08:07 PM)
Hi,

Is ROG Spatha available in Malaysia now?

Thanks.
*
Hi CosmicPoweR,

Nope, it is not available in Malaysia yet.

Thank you
TSASUSmy
post Apr 12 2016, 05:36 PM

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QUOTE(sai86 @ Apr 12 2016, 11:06 AM)
using z97 gryphon now, i would like to know how can i troubleshoot slow POST booting?
it takes around 1min-2min to get into bios or window logo.
its like checking a bunch of things before getting into it  hmm.gif

things i tried - disconnect all USB except mouse and KB.
will try to disconnect all HDD except the main drive.

other than the above 2, what other things i still can try or configure?
- POST loading delay = 0
- Fast boot - ON
- UEFI Boot atm.
*
Hi sai86,

Want to ask, when the slow boot happen, do you notice where is the POST state LED light stopped?

And try updating the BIOS to the latest.

https://www.asus.com/Motherboards/GRYPHON_Z...pDesk_Download/

Thank you
TSASUSmy
post Apr 13 2016, 09:29 AM

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QUOTE(sai86 @ Apr 12 2016, 05:45 PM)
already running on the latest bios.
will check on the POST state LED tonight. didn't knew its POST state is shown light this instead of code like hero vi  hmm.gif

update1: the POST state LED light last stopped is at HDD area.
              - unplug all HDD except the Main drive at Sata1 slot - POST loading time - still the same.
*
Hi sai86,

If you unplug the main drive too? Will you see the ASUS post screen run normally?

Thank you

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