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 ASUS Malaysia Component and Hardware

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TSASUSmy
post Apr 18 2016, 09:43 AM

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QUOTE(sai86 @ Apr 17 2016, 03:46 PM)
tried it, still the same. will downgrade bios help or solve this?  hmm.gif
startup time is 60sec+ on SSD  sad.gif
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Hi sai86,

Maybe you can try clearing the CMOS and load everything on the BIOS to default and try again.

You can try downgrade the BIOS using the BIOS USB flashback function. But if your problem occur after sometime you upgrade the newest BIOS then doubt it will be the BIOS version problem.

Thank you
TSASUSmy
post Apr 25 2016, 09:25 AM

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QUOTE(Liuteva @ Apr 23 2016, 12:41 AM)
After 3 weeks of usage, my desktop suddenly unable to boot up. On the motherboard it shows code 00, what is this? Checked the manual book but not really understand it.
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Hi Liuteva,

May I know what is your motherboard model?

Thank you
TSASUSmy
post Apr 25 2016, 04:23 PM

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QUOTE(Skylinestar @ Apr 23 2016, 03:04 AM)
When will the MG248Q monitor hit Malaysia?
https://www.asus.com/Monitors/MG248Q/
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Hi Skylinestar,

We won't be bringing in this model into Malaysia.

The current new models that we planing to launch here is
PG27AQ
PG279Q
VG248QE

Thank you
TSASUSmy
post Apr 27 2016, 02:16 PM

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QUOTE(Liuteva @ Apr 26 2016, 09:09 PM)
Gene 8.
*
Hi Liuteva,

May I know where is the LED light stop on the Q LED. Try unplugging those extra device connected to the motherboard until only PSU, CPU and RAM. Power on and see the motherboard can boot up or not.

Thank you




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TSASUSmy
post May 4 2016, 12:04 PM

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QUOTE(sai86 @ May 3 2016, 04:34 PM)
The board came with latest bios and nvr encounter such long POST load.
even i plug in the minimum device, it still took the same sweet time  sweat.gif

i'll try downgrade 1 version of bios and see how. any idea/method i can try to determine the real cause on LED light up on BOOT Device?
tqvm

wondering is the below is also a possible cause?
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Hi sai86,

You can try the method the user posted, if still cannot maybe there is something wrong with the motherboard.

Thank you
TSASUSmy
post May 16 2016, 12:21 PM

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QUOTE(sw1314 @ May 15 2016, 09:29 PM)
hi all.. anyone using strix tactic pro??
my one num lock cap lock and scroll lock backlit not working
just bought it
is any key to adjust it or its spoilt? thank
*
Hi sw1314,

Can you try updating the keyboard firmware? You can download it from the link below.

Version 1.08.06
https://www.asus.com/Keyboards-Mice/STRIX_T...pDesk_Download/

Thank you
TSASUSmy
post May 16 2016, 03:57 PM

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QUOTE(richard912 @ May 16 2016, 02:37 PM)
As I am in the market for a 34" monitor, any idea if the ROG SWIFT PG348Q will be launched in Malaysia anytime soon?
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Hi richard912,

Don't think will be soon as we don't have allocation from HQ yet.

You can follow our FB for more updates.

https://www.facebook.com/asusmalaysia

http://www.facebook.com/asusrogmalaysia

Thank you
TSASUSmy
post May 18 2016, 04:52 PM

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QUOTE(sai86 @ May 18 2016, 04:45 PM)
hi there, how long will it roughly take to RMA motherboard? thanks.
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Hi sai86,

It depend, fastest will be 1 or 2 weeks from our side, longest around 1 month based on current RMA records.

Thank you
TSASUSmy
post May 19 2016, 09:14 AM

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Hi Vannus,

Will feedback regarding the AI Suite 3. And as for the PG348Q we will be planning to bring in into Malaysia but we don't have the exact date yet.

Do follow our FB for more updates.

https://www.facebook.com/asusrogmalaysia
https://www.facebook.com/asusmalaysia

Thank you
TSASUSmy
post Jun 7 2016, 05:41 PM

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QUOTE(zeustronic @ Jun 6 2016, 07:04 PM)
Any stock for Asus GTX 1080 Strix?
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Hi zeustronic,

The ROG STRIX GTX1080 estimated to be available by the end of the month.

Thank you
TSASUSmy
post Jun 28 2016, 05:53 PM

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QUOTE(KEIofD @ Jun 18 2016, 02:53 PM)
Greetings, I would like to ask about the Xonar Essence STX II sound card, before I buy it, I have one major concern, I know the windows volume will combined with Xonar Audio Center master volume, and I could switch between headphone and speaker output in the audio center, what bothers me is:

is there independent volume level for each output?

Like I could set the volume of headphone at 10 but speaker at 80, so when I switch the output, the volume level changed automatically.

The reason I want to ask about this is because I always switch between speaker and headphone, what I worried about is, when I switch to headphone, and I forget to adjust the volume, I'm afraid the powerful headphone amp would blast my ears to deaf and burn my headphone(in which most of my headphones are low impedance one).
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Hi KEIofD,

Sorry for the late reply, i don't think you will be able to do that.

Unless you use headset or speaker on the Essence STX and the other one on the motherboard sound card.

Thank you
TSASUSmy
post Jun 28 2016, 05:55 PM

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QUOTE(LordMuramasa @ Jun 23 2016, 10:40 AM)
hi,
is there any review about this product :

Asus Z170 Sabertooth Mark S ?

kinda looking for this thread in LYN, but still not found yet

thanx, smile.gif
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Hi LordMuramasa,

Sorry to tell you that we don't have the review for this motherboard in Malaysia. But you can google it.

https://www.google.com/search?q=Z170+Sabert...h+Mark+S+review

Thank you
TSASUSmy
post Jun 28 2016, 05:57 PM

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QUOTE(Xteoh @ Jun 28 2016, 04:12 PM)
ASUSmy Asus Strix GTX 1070 OC version when landed Malaysia ?
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Hi Xteoh,

The Strix GTX1070 is not yet available in Malaysia. It is estimated around mid of July 2016, do follow our FB for more updates.

https://www.facebook.com/asusrogmalaysia

Thank you
TSASUSmy
post Jun 30 2016, 04:55 PM

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QUOTE(targon @ Jun 28 2016, 07:58 PM)
Hi AsusMY,

May I know when is the Rampage V Edition 10 is going to be available in M'sia ?
*
Hi targon,

The Rampage V Edition 10 are estimated to be available around mid of July 2016.

Thank you
TSASUSmy
post Jul 1 2016, 10:04 AM

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QUOTE(GAME_ON @ Jul 1 2016, 10:01 AM)
Hi AsusMY,

Is ROG Spatha Gaming Mouse available in Malaysia market? I cant see a single thread on selling this mouse.    cry.gif
*
Hi GAME_ON,

The ROG Spatha are not yet available in the Malaysia market. Do follow our FB for more updates.

https://www.facebook.com/asusrogmalaysia
https://www.facebook.com/asusmalaysia

Thank you
TSASUSmy
post Jul 5 2016, 11:53 AM

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QUOTE(Skylinestar @ Jul 2 2016, 03:05 PM)
ASUSmy

If my motherboard PCIe slot (or the whole mobo) is damaged due to AMD RX480, is my warranty void?
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Hi Skylinestar,

May I know what kind of damage is that? Can share some picture?

Thank you
TSASUSmy
post Jul 11 2016, 09:39 AM

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QUOTE(Skylinestar @ Jul 5 2016, 01:54 PM)
The PCIe slot becomes faulty, not detecting any card. No physical/visual damage.
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Hi Skylinestar,

As long as there is no physical/visual damage, you can send the motherboard to claim warranty.

Thank you
TSASUSmy
post Jul 11 2016, 09:50 AM

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QUOTE(Moogle Stiltzkin @ Jul 7 2016, 10:41 AM)
where to buy asus strix oc 1080 ?
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Hi Moogle Stiltzkin,

You can try C-Zone, we have limited stock for the first shipment. The next shipment is estimated to be available around mid or end of the month.

Thank you
TSASUSmy
post Jul 11 2016, 09:52 AM

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QUOTE(kianweic @ Jul 7 2016, 10:52 AM)
Hi AsusMY,

Is it possible to install AI Suite to my old Asus Sabertooth Z77 motherboard? I can't seem to find the download page from Asus website.

Thank you.
*
Hi kianweic,

You can find it under Utilities. Below is the link to download the AI Suite II.

http://dlcdnet.asus.com/pub/ASUS/misc/util...3202.1467681466

Thank you
TSASUSmy
post Jul 11 2016, 09:53 AM

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QUOTE(kianweic @ Jul 7 2016, 10:52 AM)
Hi AsusMY,

Is it possible to install AI Suite to my old Asus Sabertooth Z77 motherboard? I can't seem to find the download page from Asus website.

Thank you.
*
Hi kianweic,

You can find it under Utilities. Below is the link to download the AI Suite II.

http://dlcdnet.asus.com/pub/ASUS/misc/util...3202.1467681466

Thank you
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