for helpdesk/service desk team lead (handling the account but report to manager) with more than 4 year of experiences, what is their pay range in rough?

do you have CCNA or anything more advanced?

so currently you are being paid RM3.5k?

that's a good pay, I don't think you are considered a junior staff anymore

in the current job that I am working now, in order to have similar pay as yours (plus the allowances as well) they need to be in team lead position, which requires at least 2 years of exp

got a dude here working 4-5 yr, I guess his salary is more or less same as yours, but you just started work in Jan last year, so, be proud of yourself

RM300 is the allowance in cash form?

in certain IT fields such as service desk (helpdesk), if you don't hop, the only thing you can do is sit there waiting boss giving you chances, which depends on various other parameters including non-performance related (office politics)

for young people under the age of 30, it is encouraged to hop between jobs at reasonable interval, time is more precious than money at this point in life. If you find that your boss can't provide the opportunities you want, and that you have reached saturation in your learned stuff, then it's time to move on.

gain different exposure, learn both technical and management skills, make it as rojak as possible, is one of the path leading to becoming a manager.

I somewhat feel that, the more specialized you are in certain field, the harder it will be for you to start your own business, should you want to be your own boss one day

I think I am pretty much underpaid as a degree graduate if RM3k is common nowadays

just a question, how much can I request, after I got my CCNA and MCITP certs, but with almost 0 years experience in back-end support (helpdesk experience doesn't matter much in this scenario)

pretty good pay you got there
did you start out your career in Sharepoint/MS technologies from the beginning (3 years ago)?

let's say I want to apply network/server support related jobs


let me revive this old question

This post has been edited by PhakFuhZai: Nov 4 2011, 11:01 AM

lol already throw letter liao

few reasons

- without a fulltime job, I got more time to concentrate in studying for the courses mentioned
- feel that current job is a waste of time, although I can flip the e-book during work hours, but that greatly impact the efficiency
- current salary is not that high, so I can afford to risk losing them for few months without hurting much

And also, for internal job transfer, talk is easy, but after seeing how things going here, I got the feeling that its harder than applying from outside

I won't demand RM4k from the start, got RM3k above as the basic, I am more than happy.. for as long as it is higher than current base pay

MCTS -> MCITP
and CCNA

you worked 4 years there and your basic is still RM2.5k?

very underpaid bro

need to work on shift or not?

what is your base pay?

MNC in cyberjaya issit

don't you feel that you have wasted all your time, effort, money for all these certs you have, yet you are only offered a RM2k job?

I am currently a helpdesk-er too, my first drawn basic already RM2.3k, and I don't even have 1 of these certs you mentioned, so ask yourself, would you be satisfied with just RM2k salary?

I have a friend who have CCNA, freshgrad, is earning RM2.6k basic in doing L1 network support job. I think you can get much higher starting than him

my opinion for you is to stay away from those helpdesk job offers, keep on looking for more jobs, especially for jobs like network support, server admins, database admins, etc. Even if they offer you RM2k for one of these positions, it is at least better than being a helpdesk despite the pay is the same

This post has been edited by PhakFuhZai: Nov 28 2011, 10:48 PM

oh, not a thing, because I myself also sort of looking down upon myself for working in that position.. I feel that I am "underutilized", hence I will be out of this job field very very soon~

even myself also not really satisfied with my current pay, let alone the offer Irzani get which is even lower..

I know where you work at now, but I don't know got such position in there until now

your RM1000 claims per annum clearly shows that you are a manager rank people there, you are doing very good in terms of climbing career ladder..

well, now I roughly know how much do managers there getting paid each month, I can also roughly estimate how much my bosses make in a month

honestly, I think that is abit low, maybe I have big appetite

IMO, although there are differences, but it won't be too much of difference between individual manager and people manager

many people manager are lack of specialized technical skills, and some of them do not even have ITIL, in many cases, a manager with professional certs will always have higher pay than those who is not

This post has been edited by PhakFuhZai: Dec 1 2011, 07:32 PM

2 year contract for a helpdesk position eh? for me I won't accept..

with that kind of certs, you can try to apply to be a technical consultant/trainer at companies like Redynamics Asia, Iverson etc etc.. If you aim for hardcore technical positions, go for Wintel, network engineers, etc etc

on a side note, the experience you gained through the helpdesk job won't benefit you much in the long run, and also, why would you want to compete with the rest of the freshgrads, diploma holders, school leavers, and so on? Even a person with no technical background can become a L1 helpdesk, so go figure what kind of thing you can learn through the helpdesk job. Not that I despise helpdesk, but I believe you deserve much more than this.

This post has been edited by PhakFuhZai: Dec 11 2011, 11:41 AM