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 Cheated by real estate agent, its my first house and its end up a mess

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suzannetan
post Mar 15 2014, 01:40 AM

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Unfortunately sad to see that there's many irresponsible agents out there these days, too many cheating cases and all they want is just money. I've also encountered issues for my 1st house purchase due to agents as well.

From then onwards I don't really trust agents anymore. Besides that, do not ever use lawyers introduced by agents or bankers for S&P, you need a professional, efficient and reliable one to get the job done in time. Who updates you time to time, and one who will chase you to submit documents and not just sit on them.

My current lawyer follows up really closely for the deal and we get updates frequently and all the letters are being cc to us. He also tried to assists us in many ways preparing all the documents at one go so that we can sign all together not having to take too many leaves to go down to KL to settle the stuffs. Considered lucky as well that the firm is large enough to be on the panel of most of the bank therefore my loan is being done at the same lawyer firm which save much time.


SUSjalsrix
post Mar 15 2014, 10:34 AM

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QUOTE(rambo8 @ Mar 13 2014, 03:27 AM)
plse announce the agent and law firm name here as this will help keep others from falling into the deep hole
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please announce the agent so that we won't be cheated.
MingTian
post May 8 2014, 07:18 PM

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It's sad that my own experience with majority of Malaysia prop agents have been bad. I almost always give them the benefits of the doubt but kena conned or taken as fool too many times. I dont want to over-generalize and one gun kill all. But below were my true experiences

1- I have used the services of this lady mall expert agent (J) quite a few times, trusting her opinion and paying all commissions on time. But guess what she did - she sold me units that are smaller than actual and/or not in good location as she solemnly claimed (I was naive and trusted her when I was overseas while she kept saying it is a great deal that cannot wait). Paying huge premiums Vs other units and all that. After all the problems, her phone went cold for months. She just ditched me in a mess as I later found out unit frontage was a big problem. Now, before readers said in their "hearts" - serve u right for not doing due d, which I humbly accept, my aim is just to highlight this bad encounter, not whine. Who would have thought an agent that I have given numerous businesses would do this to one of her best clients?

2-The second incident/s was over a property sale where the agent (Y, male) swear by his heart that a deal is on - hence, asking for all kinds of discounts , documents, meetings etc. After making me promise "dont play play" and he is a seasoned agent la and guaranteeing a chq is coming, one excuse follows another. Buyer is overseas la, in meeting la, playing golf la, etc.

3-My 3rd bad experience was over an appointment. This lady agent called me up in morning and said a client needed to see a property urgently. I told her before 1 day advance appt. She begged and kept saying this client very keen. So I cancelled other appts and drove to the site in heavy rain. Otw, I called her 3-4 times to confirm as venue is far away from me and in case her client cancelled. To my surprise, she nvr picked up. I sms and whatsapp her yet no reply. This was over 30min and I am still driving. Given that, I don't want to doubt her so I went all the way. After waiting for like 40mins, she finally replied, "Sorry, client cancel." Wtf!!! Why cant u pick up or reply much earlier. I was doing u a favor by rushing to the venue yet u do this!!!

Now, many agents will turn back and claims because owners and vendors are not sincere. My questions are then - don't u already filter and separate the real and fake parties? If one party is showing all the sincerity while the other side fxxking around, how is this good for the industry? Where is the basic professionalism?

Everyone wants to make some money. Lots of gray areas we can swim in. Sadly, taking people as "carrots" is never gonna be sustainable.
popice2u
post May 8 2014, 10:45 PM

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QUOTE(Jenn77 @ Jun 2 2011, 09:07 AM)
Very much agree.. some of them list the price 700k, when u call them up they will agree to meet up and view the house. Once you mention the price after viewing the house, straight away they jack up another 20-30% more. They always say the owner demand increase.. boring.
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same here. went to view a house recently and agreed to buy at rm550k, next day agent say owner want to sell at rm580k


AgentVIDIC
post May 9 2014, 12:32 AM

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QUOTE(kennixong @ Mar 12 2014, 04:24 PM)
I fully agree with this, never trust your agent. I myself have encounter irresponsible property agents. my process of buying became a real nightmare.because of the commission given by law firm, the agent introduced to a bad law firm. the engagement took more than 5 months to complete. 1st payment to payoff to the seller's bank loan is released. the law firm takes their own sweet time to prepare the documents. resulting me every month pay interest to my bank and wait to take vacant possession of the property. my agent somemore helping the law firm to give excuses one after another. terrible. I ban the agent name from my lift from that day onwards. anyone want to know the agent and the law firm name? beware, stay away
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bro, PM pls... agent and law firm name
Ero-Sennin
post May 9 2014, 08:51 AM

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There always will be 2 type of agents out there.

1) Who earn honest living. Give suggestion to purchaser, identify pro and cons. Have their own supportive long term investors.

2) Who never tells you honestly. No long term supportive investors. Hit and run type.
cfa28
post May 9 2014, 12:38 PM

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QUOTE(Ero-Sennin @ May 9 2014, 08:51 AM)
There always will be 2 type of agents out there.

1) Who earn honest living. Give suggestion to purchaser, identify pro and cons. Have their own supportive long term investors.

2) Who never tells you honestly. No long term supportive investors. Hit and run type.
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Unfortunately, not many Agents falling into first category, mostly want just a fast buck. Can't really blame them, so many Units in the Market, so many buyers and sellers. Failure to close deal means no income and many don't think of long term relationship.

More and more Real Estate Agents becoming like Second Hand Car Salesman.
popice2u
post May 9 2014, 06:11 PM

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there are so many unscrupulous agents in bandar seri coalfields and i think many of them (different company) are 'working' as a team.

there are so many houses with for sale banners but when you approach different agents, they will mention that specific one or 2 units are available.
ethanhan
post Jul 17 2014, 09:18 AM

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QUOTE(kennixong @ Mar 12 2014, 04:24 PM)
I fully agree with this, never trust your agent. I myself have encounter irresponsible property agents. my process of buying became a real nightmare.because of the commission given by law firm, the agent introduced to a bad law firm. the engagement took more than 5 months to complete. 1st payment to payoff to the seller's bank loan is released. the law firm takes their own sweet time to prepare the documents. resulting me every month pay interest to my bank and wait to take vacant possession of the property. my agent somemore helping the law firm to give excuses one after another. terrible. I ban the agent name from my lift from that day onwards. anyone want to know the agent and the law firm name? beware, stay away
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Kindly PM me the details of the Agent and Law Firm? Wish to know who r they
FirstNoob
post Aug 9 2014, 12:18 PM

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Please do not TRUST / BUY / CALL this property agent. Apparently i made an appoinment with this agent to view the unit she posted on Iprop. On the day itself, she does not know the UNIT ITSELF. She does not know how many sq ft is the unit, she increased the selling price to 420k (initially it was 400k) and she IS VERY RUDE TO ME. VERY VERY RUDE. She got angry when i tell her why did she not know how many sq ft is this unit and why did she not tell me the price was 420k instead. AND SHE RUDELY INCREASE HER TONE OF VOICE, SAYING SHE HAS 200 UNIT ON HER HAND, HOW CAN SHE REMEMBER EVERYTHING.

HER NAME IS RUBY, 0129444855. WHOEVER PLAN TO BUY A PROPERTY FROM HER, PLEASE BE ALERT
bluecoat
post Aug 9 2014, 02:35 PM

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Real estate agent may want to protect their own rice bowl , but I saw most of them is not responsible .some more always try to create story. I would like to say we are buying property which is affect in whole life and not cheap. Please be more honest and responsible
nookie188
post Aug 9 2014, 03:56 PM

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QUOTE(rambo8 @ Aug 9 2014, 12:28 PM)
wat agency?
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google boleh dapat..ADLINK
SUSGazprom200
post Aug 9 2014, 06:11 PM

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QUOTE(dingdong985 @ Mar 5 2011, 11:40 PM)
Hi all.

FYI: I was told http://www.miea.com.my/ this can help me. smile.gif Any success case can share with me?

would like to seek help from you guys... sad.gif  icon_question.gif  icon_question.gif
I was lured into a trap by a real estate agency into purchasing a Bumi lot.
The 1st time when I go n view the house, the first thing i asked is whether it is a Bumi lot
the agent confirm me it is not.... sad.gif
And then after all deal, I have paid 3% deposit to him. When I was giving him the cheque, the owner part is not signed yet.
When he give me the confirmation letter after the owner sign I saw he is a malay.

When I feel it is some kind fishy, I asked him again whether it is a Bumi lot, he again vy confirm and sure that it is not.
I feel not safe and I go and google the unit. End up I saw the unit is auction before at 2009, and it is a BUMI LOT!!

And then suddenly his lawyer called and I asked the lawyer to confirm it and finally it is confirmed.
I called up the agent and try to cancel the deal with him and get back my deposit as it will be issue in transferring the title for the unit.

What the agent do is:
1) try to convinced me to buy the unit ( where he has the way to change the title  shocking.gif  )
2) told me that he dunno it is a Bumi lot ( which is at 1st he VERY SURE it is not )  mad.gif

And now he still refuse to pay back my deposit. sad.gif
If I know it is a BUMI LOT i won't proceed with the purchasing. 

Anyone face the same cases before or anyone got any good suggestion what to do?  icon_question.gif  icon_question.gif

My lesson is " Do not fully trust your agent" and try to do lot of research yourself. Even no help given, I hope this give some tips to other property buyer.
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Talk to the real estate company not the agent. Agent don't care wan
SUSGazprom200
post Aug 9 2014, 06:17 PM

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QUOTE(bluecoat @ Aug 9 2014, 02:35 PM)
Real estate agent may want to protect their own rice bowl , but I saw most of them is not responsible .some more always try to create story. I would like to say we are buying property which is affect in whole life and not cheap. Please be more honest and responsible
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I agree there are alot of irresponsible agents. Alot of those agents are doing it part-time while some just came into the industry thinking its easy to make big bucks. These people will "hit and run" i.e. try to make as much money from you using tactics bordering on illegal. Coz for them at the end of the day, they just want to do it for the short term, earn their money and run.

That is why, always look for agents with a track record. Ask them low long have they been an agent. If anything less than 5 years, be cautious. Also avoid those who are doing it part-time. Since the real estate market isn't regulated, anyone can go in and out of the industry as and when they like
nexona88
post May 25 2015, 04:15 PM

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QUOTE(bluecoat @ Aug 9 2014, 02:35 PM)
Real estate agent may want to protect their own rice bowl , but I saw most of them is not responsible .some more always try to create story. I would like to say we are buying property which is affect in whole life and not cheap. Please be more honest and responsible
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+1
brother love
post Jun 8 2015, 10:07 PM

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Not only for sales and buying but even renting yur properties me heard of many horror stories and personally met some of them
durianpicker
post Jun 8 2015, 10:40 PM

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file your complain to the Board.

http://www.lppeh.gov.my/

MIEA is not an ideal route.
Mr.JJchampian
post Jun 9 2015, 12:18 PM

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So many cheat case by agent ? Miea got doing job?
gugukrez
post Jan 31 2016, 10:22 PM

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So in the end.. how was your case..
genex5
post Aug 15 2017, 07:01 AM

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so a little follow up from you guys. is your case for this resolved and refund claimed?

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