Unfortunately sad to see that there's many irresponsible agents out there these days, too many cheating cases and all they want is just money. I've also encountered issues for my 1st house purchase due to agents as well.

From then onwards I don't really trust agents anymore. Besides that, do not ever use lawyers introduced by agents or bankers for S&P, you need a professional, efficient and reliable one to get the job done in time. Who updates you time to time, and one who will chase you to submit documents and not just sit on them.

My current lawyer follows up really closely for the deal and we get updates frequently and all the letters are being cc to us. He also tried to assists us in many ways preparing all the documents at one go so that we can sign all together not having to take too many leaves to go down to KL to settle the stuffs. Considered lucky as well that the firm is large enough to be on the panel of most of the bank therefore my loan is being done at the same lawyer firm which save much time.