Why don't you guys bring this matter to the consumer rights agency?

http://www.nccc.org.my/v2/ try it

If successful please update us

This post has been edited by benlye: Mar 10 2011, 07:19 PM

how to send the proof of purchase to Machines?? I can't access their facebook...

yes! they are giving a refund of RM350!
just call 1-800-80-6419, be ready with your order number, postal address, credit card number and debit will be charged on next month bill..

p/s: I got my refund, bought online on 27Feb, received it on 4 Mac.

Wow, very nice indeed!
So sad that the so called Premium Reseller are refusing to refund

so lesson... not to buy from any other reseller.... a little bit patience may help later

i copied this directly from their facebook page,

"Machines For all Machines Fans who have bought an ipad between - 17 FEB 2011 to 2 MAR 2011 , kindly please send us an email to contact@machines.com.my and we will cumulate all the data. Please attach your receipt of purchase as proof of purchase from Machines and your contact details."

hope it helps

LOL..just saw Ipad 1st gen sold at 1699. Few week ago 2199...

Thanks. Sent the receipt and hopefully there is good news from them...

The End..

Good one

Because apple made the offer -> ppl want to make the claim

Because the offer made by apple is applicable for online sales -> many ppl rage

Because the offer (not even confirmed yet) if applicable to premium/authorised/direct/etc etc -> many ppl even more rage

Comparing against buying a padini shirt before and after jusco sales -> idiotic

@adriankhoo153,
First of all, telling about the whole world getting the refund, surely does not help out at all.
Secondly, with such a large customer database, do you really think Harvey Norman is going to beg at your knees to come back, after that email..?

This post has been edited by AzrinRain: Mar 15 2011, 03:40 PM

Hahaha... no worries la bro.. Jes chill

@adriankhoo153,
I'm not angry or anything.
I also understand that you are trying to get back some money.

That's why i'm kinda steadfast on buying online. Especially Macs, iPads and iPods. (I went thru this price-drop experience before, as well)
I really hope that Apple opens up a Retail Store soon enough. At least we won't get this kind of crap often.
And hope this would give you a better indication to follow closely on Apple news, bro.
With a new product, there would surely be a price cut somewhere.
http://buyersguide.macrumors.com/
Follow the above guide, and you should be covered most of the time.

Thanks for the head up bro.. I think most of us really want an Apple retail store here but heck, i dun think it will happen.
If they open, i think Machine, Mac Studio etc will be very angry..

@adriankhoo153,
Let it happen. If that is what it takes for the current APRs and AARs to improve, so be it.

Guys, wake up. Our market is not big enuf for apple to actually open a direct store here. Authorised resellers are more than capable to handle our volume of mac products.

It only sucks that iphone4 is not made readily available through authorised resellers other than digi/maxis.

Just spoke to GM of one premium reseller (after few nasty email to them, and finally the GM called me). He said:
1) Apple refund the price slash to premium reseller on their stock in hand only
2) Apple will not rebate to those silly buyer (including me, add silly word myself)) tat bought Ipad from premium reseller (who ask u not buying from online)
3) Premium seller will rebate custmer accordingly if Apple agreed (which he doubt it)
I then told him tat I want to make complaints to NCCC for Apple's double standard and demand him for contact person etc, off course he refuse to give me..... Anyone know Apple Malaysia branch GM?
I further question him on 14 days return policy, he said premium reseller will not accept product return if your whatever apple product is in good condition (even it is factory defect they will not refund or swap new set to you but insist to claim warranty and ask you to seat back and enjoy the two weeks waiting time) So the trick to return your Ipad within 14 days to get refund then buy cheaper ipad will not work.
Damn, with all these double standard, Apple is potong'ing customer base of premium reseller. I think apple retail store is on its way.

Machines just call me and offer 2 option : 1) RM250 voucher 2) extend warranty for ipad bought.....
At least got something rather than nothing...

Anybody tried emailing to Steve jobs? I heard he replies email being sent to him although with just one liner replies.

Give it a try fellas