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 iPhone 4 home button issues discussion thread, anyone able to claim from DiGi?

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greenlp_87
post Aug 16 2011, 08:07 PM

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QUOTE(xinzhang @ Aug 16 2011, 05:15 PM)
For my friend phone's home button. Sometimes it like malfunction when in the Calling/recently/Missed menu...He need press lockscreen then only it can works. Jailbroken with 4.3.2 or 4.3.3 I think~
Anyone facing this?
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press lockscreen?which button actually u need to press??home button or sleep button?? rclxub.gif
greenlp_87
post Aug 19 2011, 08:50 AM

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QUOTE(enriquelee @ Aug 19 2011, 08:42 AM)
Hard reset will bring everything back to default setting and lose all the data?
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nope mate..it only help the phone to refresh back...from they u can see whether its function like normal or the problem still there... nod.gif
greenlp_87
post Aug 19 2011, 09:49 AM

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QUOTE(azrene @ Aug 19 2011, 09:34 AM)
mine changed yesterday in klcc...so easy...took it to the counter, pass them the phone and tell about the home button...they took the phone and gave me a new 1 after 3 hours....if u r using someone else's name for the phone, yes, gotta bring them during the change....and now i got new iphone ...berkilat2!!!
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nice...maxis klcc always provide the best service...BTW for ur info maxis does not require the real owner to exist..just need to bring the phone and the service card only... nod.gif
greenlp_87
post Aug 19 2011, 10:05 AM

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QUOTE(azrene @ Aug 19 2011, 10:03 AM)
really?? hmmm...mine is using my cousin's name...lucky she was there with me yesterday as the guy ask for the name of the number....but anyway...happy with my phone now....just need to re install some apps...coz i backed up my phone using my new itunes in new lappy...it only backup photos and sms n numbers only...havent install anything on my itunes yet... unsure.gif
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yup, coz before this i claim warranty on behalf of my friends..they not ask for the owner..the only thing they ask is the service card..enjoy ur new iphone 4 sis.. tongue.gif
greenlp_87
post Aug 20 2011, 01:27 AM

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QUOTE(xinzhang @ Aug 20 2011, 01:05 AM)
Homebutton~Is like no respond when in the Call/Recent menu~Need off screen then on~then only it works~

Will happen once in a week~ which mean seldom~ biggrin.gif
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r u using any tweaks on ur iphone??i mean any tweaks for ur phone contacts or call/recent menu?? hmm.gif
greenlp_87
post Aug 22 2011, 11:57 AM

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QUOTE(enriquelee @ Aug 22 2011, 11:46 AM)
I see. Must have this card for warranty claim?
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For digi its a must coz without the card and the first owner u cannot claim the warranty from digi..same like the other telcos which requires the service card before can claim the warranty.. nod.gif
greenlp_87
post Aug 23 2011, 06:11 PM

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QUOTE(shark7 @ Aug 23 2011, 05:33 PM)
my home button seriously ..i think tunggu masa je nk mati ..

im still under contract with maxis..
but my phone is jailbreak

can i send it for warranty ??usually it will take how long ??

and do i need to go to maxis centre which i buy or any maxis centre ?
if any maxis centre..can anyone recoomend the best maxis centre
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sure u can claim warranty mate, but before u sent warranty backup ur data 1st and restore the ios since ur iphone is jbed one....u can sent to any maxis centre..but if u r in KL or klang valley better u sent it at MAXIS KLCC coz they provide the best service.... biggrin.gif
greenlp_87
post Aug 23 2011, 08:11 PM

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QUOTE(shark7 @ Aug 23 2011, 08:00 PM)
im in subang..

how to backup and restore to original firmware ?
about how many days will i get my phone back..refurbished set right ??
then my screen protector ..gone ?
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i also from subang...to backup just open itunes and connect ur iphone..right click on ur device and hit backup...
to restore just hit restore button and itunes will restore ur ios to latest version..
if they got stocks u can get replacement unit in 1 hour mate...if they dont have stock u need to wait for 2-3 days...and yes its a refurbished unit mate.. nod.gif
greenlp_87
post Aug 23 2011, 08:36 PM

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QUOTE(shark7 @ Aug 23 2011, 08:24 PM)
thanks..
if i press backup..where should it be ?
or i need to connect my phone,..it will restore back all the photos ,music ?

its not that i dont want to send to maxis.all those themes..gonna miss it

btw if i send to maxis,i just sent the phone or need to bring anything..like the card..and other ?
im not sure where i put it..
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yup, when u connect the new phone it will prompt to restore back the data to the phone back...

u just need to bring along the service card only..no need to bring the whole set coz they will only replace the phone only and not the whole set in box.. nod.gif
greenlp_87
post Aug 23 2011, 10:11 PM

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QUOTE(skidd @ Aug 23 2011, 09:41 PM)
went to maxis klcc  on saturday , told to come back on monday to swap iphone. went there on monday , technician on leave , the other guy cant track my application. was told to wait for phone call. went there today technician still on leave, another technician redo the claim, asked me to handover iphone and told me to come back in another 2 hours. Came back and was told that to come back tommorow after lunch .... sabaar
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they didnt give u any official receipt on ur claim??? hmm.gif
greenlp_87
post Aug 23 2011, 11:18 PM

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QUOTE(skidd @ Aug 23 2011, 11:15 PM)
all 3 tech person say .. just give ic.. i asked a few times.. this is the last time i'm going to claim warranty from maxis.. with this kind of problem i would rather part rm100 to fix home button.

Maxis klcc counter 15
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next time ask for official receipt to make sure they have record ur claim mate...they should give u a receipt for it..make a complain to their manager if u can...just to make sure they not apply same method to the other customer... nod.gif
greenlp_87
post Aug 25 2011, 03:35 PM

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QUOTE(skidd @ Aug 23 2011, 11:31 PM)
understood will do that tmw if i dont get my phone back. thanks

got a new iphone at last from maxis
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check the phone production date HERE mate... nod.gif
greenlp_87
post Aug 27 2011, 10:13 AM

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QUOTE(WimpyKid @ Aug 27 2011, 09:21 AM)
Most of the home button issues is cost by hardware failure. The part that need to be replaced is called membrane switch or some may called it home flex.

Recalibrating does not work.  smile.gif
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+1..agree with u mate, its because of the sensor of the home button is failure or not properly working...only repair can solve the problem.. nod.gif
greenlp_87
post Aug 28 2011, 02:36 AM

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QUOTE(shark7 @ Aug 27 2011, 10:47 PM)
its nt working when playing games or apps.. not al games and apps but still
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afaik..im setting the shake motion to be use to simulate pressing the home button..so when u playing games or opening apps u just shake ur iphone abit n it will close the game/apps..
greenlp_87
post Aug 29 2011, 03:18 PM

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QUOTE(ericpires @ Aug 29 2011, 01:56 PM)
Is iphone 4 black `home` button more tighter to press than iphone 4 white `home` button? i noticed this when i press 2 of my friends Iphone 4 black, or did they alredi modify it so that its tighter?
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it shouldn't be tighter mate, it might be ur friend daily usage mate, before this my white set home button also become more tighter after using for 1 month... nod.gif
greenlp_87
post Aug 29 2011, 04:48 PM

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QUOTE(ericpires @ Aug 29 2011, 04:46 PM)
Hmm, so the more i use, then the home button will be tighter? i use it quite less because when exit program use swipe from the activator hehe
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try to not press it for a week mate n see the difference... nod.gif
greenlp_87
post Aug 30 2011, 12:03 AM

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QUOTE(MyKy44 @ Aug 30 2011, 12:00 AM)
guys wan check, those of u claimed warranty replacement, wat iOS did the replaced pon comes with?
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my replacement unit comes with ios 4.3.3.. nod.gif
greenlp_87
post Aug 30 2011, 12:53 AM

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QUOTE(MyKy44 @ Aug 30 2011, 12:46 AM)
^when u got yours ar?
i wan find out if they'll replace with the latest iOS or not.
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if im not mistaken 20th july...
greenlp_87
post Sep 6 2011, 04:50 PM

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QUOTE(nimrod323 @ Sep 6 2011, 03:56 PM)
update, got mine fixed a week before the raya week, sent it on monday got it fixed by wednesday, at gardens maxis center, very very satisfied with my brand new replacement phone smile.gif
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surely its a refurbished unit rite...
greenlp_87
post Sep 6 2011, 04:59 PM

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QUOTE(nimrod323 @ Sep 6 2011, 04:54 PM)
refurb or not, it's working fine, and sans the scratches lol.
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yup, hopefully it works perfectly for long time..

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