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News Intel finds Sandy Bridge chipset design flaw

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astria
post Feb 1 2011, 12:46 AM

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QUOTE(24seven @ Feb 1 2011, 12:38 AM)
A problem requiring a "silicon fix" is bad news in the chipset business, and sadly that's what Intel is announcing. Its new Intel 6 Series chipset, Cougar Point, has been found to have a flaw, something to do with the SATA controller. Intel is indicating that the ports can "degrade over time," leading to poor i/o performance down the road. All shipments have been stopped and a fix has been implemented for new deliveries, but it sounds like recalls will be starting soon for those with this ticking time bomb silicon within. It isn't a critical problem right now, though, so if you own a Sandy Bridge Core i5 or Core i7 system keep computing with confidence while looking for a recall notice, but it is bad news for Intel's bottom line: the company is advising a $300 million hit to revenue.

Source: http://www.engadget.com/2011/01/31/intel-f...pments-stopped/

OMG!!!!

Will this effect those who have already bought sandy bridge laptops? And if it does, does that mean they will be recalled? Will this also affect upcoming laptops like the ASUS N53SN's release date? cry.gif  cry.gif
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problem with new tech... laugh.gif

i think chance of recall is pretty low... OEMs would juz wait for the rig to OEM and then they replace the mobo...

so yeah, call up the svc center and ask them wat's their solution...
astria
post Feb 1 2011, 12:58 AM

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QUOTE(eugenechiuu @ Feb 1 2011, 12:55 AM)
Is this laptop or desktop first? Theres not even i5 SB's yet
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well, most, if not all, the articles i read only mention abt desktops (quad core i7 and i5, so yeah)... but i won't be surprised to see reports of Sandy Bridge laptops with SATA ports failing... it's the same family of chipset afterall...
astria
post Feb 1 2011, 01:08 AM

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well, Intel said the revised chipset will start shipping again in Feb, and expect to run at full capacity again in April...

so if u really must wait, dun buy until it's May... laugh.gif

i think for now juz call up the svc center and see wat's their stand on it... basically as far as the OEMs are concerned, it's a repeat of the GeForce 8M incident, except that Intel has admitted there to be a fault and is willing to corrext it...

This post has been edited by astria: Feb 1 2011, 01:09 AM
astria
post Feb 1 2011, 01:16 AM

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QUOTE(Hakimi90 @ Feb 1 2011, 01:16 AM)
Hrm.. are these chipset problem causing my friend lappie bought last month ( HP- core i3) only alive just 2 days and die.
He then go back to shop and the shop consider - DOA - Dead On Arrival -...
Luckily he got 1 to 1 exchange on the spot ...
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nope, that's a 5-series chipset that ur friend's laptop has...

it has got nothing to do with this issue...
astria
post Feb 1 2011, 01:26 AM

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QUOTE(Hakimi90 @ Feb 1 2011, 01:23 AM)
thanks for da info.
But untill now i'm still wondering why my friend lappie just alive only 2 days   rclxub.gif
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well, it's electronic that we re dealing with...

it can break the very next day u buy it (like ur friend's case), but it can also last so long such that u want it to die it also won't die... laugh.gif


Added on February 1, 2011, 1:28 am
QUOTE(Kyozen @ Feb 1 2011, 01:20 AM)
omg....thank god asus delay n53sn!!!!!!!
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dun see the delay has got to do with this issue...

if it's shipped in March, mean the latest time it gets produced is Feb... and Intel only starts shipping the revised chipset in Feb, and reaching full production capacity by Apr...

only in May then u should start feeling safe...

This post has been edited by astria: Feb 1 2011, 01:28 AM
astria
post Feb 1 2011, 10:19 AM

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as i said, call up the svc centers and ask them wat's their stand... no pt whining here and ask if it's affecting ur laptop or not... we may know a lot but we re not svc center...

at least it's better than GeForce 8M... Nvidia never openly admit their mistakes...
astria
post Feb 1 2011, 10:30 AM

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same thing, call the svc center, and ask wat happens if the mobo spilt becuz of this problem after warranty...

basically it's a repeat of the GeForce 8M issue... some brands are more than happy to cover it indefinitely (eg BenQ), while some only extend the warranty (eg Dell, Sony)...
astria
post Feb 1 2011, 10:40 AM

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QUOTE(refnulf @ Feb 1 2011, 10:37 AM)
Doesn't matter, there's a flaw and I'm not going to settle for the price I'm paying. So hopefully there's a solution for this from the resellers.

I'm guessing a delay in shipments till they get new motherboards.
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i doubt resellers are bothered with this... do u think they really care?

u dun buy there's still thousands who dun know abt the issue and went ahead to buy...

seriously i can foresee 1yr down the road ppl complaining their Sandy Bridge laptops breaking down...
astria
post Feb 1 2011, 10:46 AM

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QUOTE(24seven @ Feb 1 2011, 10:42 AM)
Hmm... do you think companies like Asus who haven't released their laptops won't care and just continue clearing the flawed stock that has already been produced?
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i suppose they re using chipsets made last yr... else they can't be releasing new models last mth...

and, dun forget MY always get new model later than US...
astria
post Feb 1 2011, 12:47 PM

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i doubt there will be a recall...

they will juz wait for the laptops to RMA then they fix it... so now the problem is wat if u re so suay/lucky that it spoilt only after the warranty is over...
astria
post Feb 1 2011, 12:52 PM

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QUOTE(angelbratz @ Feb 1 2011, 12:50 PM)
Hopefully will have a recall if its effected...Coz we are buying a Faulty item...and they announced its their fault...unless if they dont announce...then waiting for us to RMA is the ninja move...
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a massive recall??? nah, Intel won't do that...

as they say, u'll need to work out with the OEM urself and settle with them... as far as Intel is concerned, watever problem mobo that the OEMs bring it, they will replace it for free...
astria
post Feb 1 2011, 02:05 PM

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QUOTE(refnulf @ Feb 1 2011, 01:52 PM)
Of course they care, Mucro does. They've been great with replies to me about this.

They'll keep me informed.

Plus Sager has halted shipments of laptops because of this problem.
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but sadly not everyone is buying from Mucro...

try go to Lowyat and ask any sales rep... chances re, they won't even know wat u re talking abt...

This post has been edited by astria: Feb 1 2011, 02:06 PM
astria
post Feb 1 2011, 02:09 PM

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QUOTE(HarDiE @ Feb 1 2011, 02:07 PM)
effect on msi gt680 too?
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yes yes yes...

any laptops with 6-series chipset...


Added on February 1, 2011, 2:12 pmanyway, another article, specifically on laptops: http://blog.laptopmag.com/intel-identifies...ries-6-chipsets

QUOTE
However, if you did purchase a 2nd gen Core i5 or Core i7 system in the past few weeks, please contact your manufacturer. Intel will be working with OEMs to provide replacement motherboards as necessary.


so no pt bashing Intel here (if u plan to), since it's the OEM that u re dealing with...

This post has been edited by astria: Feb 1 2011, 02:16 PM
astria
post Feb 1 2011, 02:14 PM

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QUOTE(Eguy1314 @ Feb 1 2011, 02:12 PM)
That time still naive mah, haven't learn the lesson yet. smile.gif Luckily no problem.
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well, it'a all by luck... my laptop was manufactured in Apr 2009 and i bought in May 2009 brows.gif
astria
post Feb 1 2011, 03:18 PM

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QUOTE(kinwais91 @ Feb 1 2011, 02:43 PM)
well if it's acer
u can just send it back to replace
u got ur warranty thr
and i'm gonna do it when i'm back from japan in march if they got their replacement stock
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well, ur laptop is healthy, as far as they can tell, on wat basis re they going to swap the mobo?

they will change only when ur laptop is spoilt...
astria
post Feb 1 2011, 03:48 PM

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well, it's still safe to use, since data is not compromised...

the only problem now is wat's the stand of the OEMs...in particular, is it covered after warranty expires...
astria
post Feb 1 2011, 04:24 PM

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QUOTE(lakost @ Feb 1 2011, 04:14 PM)
if they extend my warranty to 3-4 years it will be good enough.if they want to replace the whole system it will takes some time.
they might want ur old system back they processod it for some time before issuing a 'replacement' system.
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probably, but juz covering the mobo, like wat Dell and Sony did with GeForce 8M laptops...
astria
post Feb 1 2011, 06:39 PM

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QUOTE(HarDiE @ Feb 1 2011, 06:35 PM)
after going through all the page... it still didnt mention the solution? theyre going to replace only?

if it really design flaw they have to redesign?

or just the material of the chip?
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solution is to replace the mobo with a revised chipset...

Intel has already redesigned the chipset and is in the process of changing it's production lines to manufacture the new chipset... the first batch of the new, revised chipset will roll out by the end of February...

it's got nothing to do with the material of the chip, rather, it's a design oversight (so to speak) on Intel's part...
astria
post Feb 1 2011, 06:46 PM

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QUOTE(Trance4eva @ Feb 1 2011, 06:41 PM)
They are not sure if they are gonna replace it cause if they replace them they will suffer a loss of around 700 million US dolalrs...read from an article.

Right now intell is producing a new chipset version of the i7 to replace the old one.

The flaw of the chip is the material....the silicon.
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techincally, it's a core-logic bug in the chipset which "requires a silicon fix" (ie hardware level correction)... dun read anywhere that's got to do with material...

and Intel is willing to pay the OEMs for replacing the mobos... Samsung has already offered to replace it's laptops with Cougar Point for free... that's six models in Korea and 1 in the US...

This post has been edited by astria: Feb 1 2011, 06:47 PM
astria
post Feb 1 2011, 06:55 PM

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well, in another word, it's a hardware design fault that can only be fixed by hardware means... driver (software) won't fix the problem...

dun see how it can affect performance... it's not a performance issue in the first place, it's more of a quality issue...


Added on February 1, 2011, 6:56 pm
QUOTE(Trance4eva @ Feb 1 2011, 06:54 PM)
Since Samsung offered to replaced their laptop for free do you think Lenovo will???
Can't seem to find any news on their website bout this.
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so far all i see is that Gigabyte and MSI has stopped shipping their desktop boards and have instructed distributors to stop selling...

the whole issue can only be resolved completely by April when Intel resumes full production of the chipsets...

This post has been edited by astria: Feb 1 2011, 06:56 PM

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