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 ASOS, reliability and payment

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gabthefab
post Dec 24 2011, 02:08 AM

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QUOTE(chuakz @ Dec 24 2011, 01:44 AM)
if the package is small enough they just put into your postbox...if big then hopefully they'll ring the bell but usually i'm not at home so i go and collect at the post office...don't think it's poslaju...
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Wad company are they working for then? Kinda curious.

Really hope both my orders will arrive. Either on time or a bit later, I won't mind.

As long as they arrive, I'd be really glad.

And then the next thing I'll do once they've arrived and gained my trust, I'll make tons of orders from ASOS again.

Muahahah. rclxms.gif
chazychaz
post Dec 24 2011, 02:05 PM

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QUOTE(gabthefab @ Dec 24 2011, 02:08 AM)
Wad company are they working for then? Kinda curious.

Really hope both my orders will arrive. Either on time or a bit later, I won't mind.

As long as they arrive, I'd be really glad.

And then the next thing I'll do once they've arrived and gained my trust, I'll make tons of orders from ASOS again.

Muahahah.  rclxms.gif
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It's poslaju guy
gabthefab
post Jan 6 2012, 08:04 PM

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My orders were supposed to arrive yesterday but until now they're nowhere to be seen.

Getting a bit nervous and worried. What should I do? Any suggestions, guys?
yezhacolic
post Jan 7 2012, 09:02 AM

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QUOTE(gabthefab @ Jan 6 2012, 08:04 PM)
My orders were supposed to arrive yesterday but until now they're nowhere to be seen.

Getting a bit nervous and worried. What should I do? Any suggestions, guys?
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How would you know your parcel is going to arrive yesterday? When did you ordered?
gabthefab
post Jan 7 2012, 12:19 PM

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QUOTE(yezhacolic @ Jan 7 2012, 09:02 AM)
How would you know your parcel is going to arrive yesterday? When did you ordered?
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It was stated in an email from ASOS. The expected date whereby the stuff would have been delivered to my place is either on or before 5th January 2012.
By the way, I posted an inquiry about this on their Facebook wall last night and they told me I would be receiving it by the 13th instead.


Added on January 9, 2012, 9:11 pmReceived my stuff today, can't describe how relieved and happy I am right now.

rclxm9.gif

This post has been edited by gabthefab: Jan 9 2012, 09:11 PM
highstreets
post Jan 10 2012, 02:48 PM

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QUOTE(gabthefab @ Jan 7 2012, 12:19 PM)
It was stated in an email from ASOS. The expected date whereby the stuff would have been delivered to my place is either on or before 5th January 2012.
By the way, I posted an inquiry about this on their Facebook wall last night and they told me I would be receiving it by the 13th instead.


Added on January 9, 2012, 9:11 pmReceived my stuff today, can't describe how relieved and happy I am right now.

rclxm9.gif
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I'm waiting eagerly for my ASOS parcel to arrive as well smile.gif May I know if your parcel is sent to you by poslaju, or by normal pos malaysia?
gabthefab
post Jan 10 2012, 03:56 PM

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I have no idea who sent it actually, coz I live in a hostel and when I went to the office on the ground floor yesterday afternoon to check it was already with the security guard, I didn't see the delivery guys. I'm assuming its the people from Poslaju.
highstreets
post Jan 10 2012, 04:44 PM

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QUOTE(gabthefab @ Jan 10 2012, 03:56 PM)
I have no idea who sent it actually, coz I live in a hostel and when I went to the office on the ground floor yesterday afternoon to check it was already with the security guard, I didn't see the delivery guys. I'm assuming its the people from Poslaju.
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Poslaju will send item that doesn't require signature too?
gabthefab
post Jan 10 2012, 04:49 PM

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I'm not sure bro, sorry. When was your order dispatched? Mine took 2 weeks. Because I ordered it during the festive period, so that's why it was a little longer than usual. I've just made another order yesterday. Expected to arrive next week.
highstreets
post Jan 10 2012, 04:56 PM

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QUOTE(gabthefab @ Jan 10 2012, 04:49 PM)
I'm not sure bro, sorry. When was your order dispatched? Mine took 2 weeks. Because I ordered it during the festive period, so that's why it was a little longer than usual. I've just made another order yesterday. Expected to arrive next week.
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Mine is supposed to arrive today, but now I still haven't seen a sign of it. Guess I can only just wait for it.
gabthefab
post Jan 10 2012, 05:11 PM

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Wait for around three more days. Cause when the stuff arrives in KLIA, the Customs will tahan it for three days or so. That's what I heard. Good luck dude. Don't worry too much aite.
kerryking
post Jan 10 2012, 05:45 PM

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I am patiently waiting as well..hopefully it will arrive...
gabthefab
post Jan 14 2012, 04:17 PM

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It will don't worry nod.gif

Just received my second order on Thursday. Really efficient. The packaging and everything was top quality too. I wonder how they get the profit from doing all these free shipping worldwide. I'm not complaining though, haha.
incubus_skj
post Jan 14 2012, 11:41 PM

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Mine was supposed to reach on the 10th, but it didn't.

Posted to their FB wall to ask and got a reply from them 2 minutes afterwards that I should wait till 25th for the item or they will refund me back / send a replacement for me if it still never arrive..

Although their delivery schedule is a bit off, they have really efficient Customer Service, I give you that.

[EDIT] package just arrived today =D

This post has been edited by incubus_skj: Jan 16 2012, 10:16 AM
highstreets
post Jan 19 2012, 02:03 PM

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My package finally arrived after the delay of 7 working days! But I'm still very happy because the item I got is really of top quality wink.gif and yup, I can confirm the package is sent by poslaju.

Definitely gonna order more from them.. during their next big sale smile.gif
mousqy
post Jan 25 2012, 02:34 PM

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i got my refund .....
and i also got my package after 2++ months from order day.
means that i got my shoes for FREE this is gooding
user posted image

This post has been edited by mousqy: Jan 25 2012, 02:39 PM
MeToo
post Jan 25 2012, 03:05 PM

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Seems the conclusion is that ordering from ASOS is a hit & miss thing. That's the reason I'm very hesitant buying from them... i can do without the headache.
Cheenoo
post Jan 25 2012, 03:52 PM

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All my parcels have arrived safely so far. 100% success for me. Anyway, this thread is more like anxious buyers waiting for their Asos shipment instead of Asos. When you no longer hear anything from these one off posters you can assume that they have received the items.
Grimm
post Jan 26 2012, 12:36 PM

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Just fyi, all my ASOS packages (around 6-7 already) will usually be stuffed into the mail box unless it doesn't fit. No other online purchases I dealt with comes that way. I wonder what ASOS's instructions are?

All my shirts and tops arrive in my dusty mailbox all the time. Perhaps you guys should check your mailboxes wink.gif
samantha_yeanmee
post Jan 27 2012, 03:17 AM

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QUOTE(highstreets @ Jan 19 2012, 02:03 PM)
My package finally arrived after the delay of 7 working days! But I'm still very happy because the item I got is really of top quality wink.gif and yup, I can confirm the package is sent by poslaju.

Definitely gonna order more from them.. during their next big sale smile.gif
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bro, are you sure your parcel was sent by pos laju? as far as i concern, all asos packages will be delivered by pos malaysia as normal post (to be dropped into the mail box) and no signature required. Pos Malaysia is different from Pos Laju oh.. blush.gif

This post has been edited by samantha_yeanmee: Jan 27 2012, 03:18 AM

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