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 ASOS, reliability and payment

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nasrulbond
post Sep 16 2011, 09:01 AM

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oh one thing, how's Asos quality compare to Zara and topman? is it the same?
dopamine
post Sep 17 2011, 06:54 PM

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just ordered 2 pairs of espadrilles yesterday online. now still in order processing. hopefully will receive it on time instead of losing parcel.
cheoys
post Sep 17 2011, 10:53 PM

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ahhh. My jeans supposed to arrive on 5/9 but then it did not. so they asked me to wait until 16/9 but it's not arrived yet!!! sad.gif
MeToo
post Sep 18 2011, 12:04 AM

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QUOTE(cheoys @ Sep 17 2011, 10:53 PM)
ahhh. My jeans supposed to arrive on 5/9 but then it did not. so they asked me to wait until 16/9 but it's not arrived yet!!! sad.gif
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ASOS's realiability seems to be 50/50... one reason i dont feel liek buying form them...
nasrulbond
post Sep 21 2011, 10:34 PM

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gosh i already ordered 2 shoes from them. haiyaa hopefully everything is okay...
abyone
post Sep 21 2011, 11:34 PM

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They are responsible and reliable but their shipping is a hassle unless you opt for express delivery.
SUS9ff
post Sep 22 2011, 08:57 PM

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what bout taxes? any charge? planning get some shoes from them. the malaysian shop of this certain brand is extremely out of season.
nasrulbond
post Sep 23 2011, 03:07 AM

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QUOTE(9ff @ Sep 22 2011, 02:57 PM)
what bout taxes? any charge? planning get some shoes from them. the malaysian shop of this certain brand is extremely out of season.
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thats the special thing about asos, they give you free international delivery, except you have to bear the risk whether the package will reach u or not.
mizer
post Oct 6 2011, 07:57 PM

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Anyone knows what courier they use to ship the items to our house ? smile.gif
Harvey_7
post Oct 6 2011, 10:58 PM

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QUOTE(mizer @ Oct 6 2011, 07:57 PM)
Anyone knows what courier they use to ship the items to our house ? smile.gif
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they used to ship using DPD..but they just changed it to Royal Mail recently..
mizer
post Oct 6 2011, 11:42 PM

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QUOTE(Harvey_7 @ Oct 6 2011, 10:58 PM)
they used to ship using DPD..but they just changed it to Royal Mail recently..
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Will they leave a note to collect it just like poslaju?

Or they will throw into the house straight?


chuakz
post Oct 7 2011, 12:30 AM

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sometimes note sometimes throw
mizer
post Oct 7 2011, 12:41 AM

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QUOTE(chuakz @ Oct 7 2011, 12:30 AM)
sometimes note sometimes throw
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By royal mail?

Sorry for asking so much cause my previous item didnt reach me cry.gif
donkeydoink
post Oct 7 2011, 04:52 PM

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my order shipped out on the 5 of august, did not arrive.
So i email them, and they shipped out again on the 30 of August.
And again i have not received my parcel, so they shipped out the 3 times 2 days ago..

lol this is my 3 times buying from asos, first 2 times was flawless
llsphinxll
post Oct 9 2011, 10:32 AM

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i think its mostly due to our local postal service (poslaju/pos malaysia). bcos im at australia, and have ordered from both asos UK and asos AU, the delivery service is flawless. comes about one week after i ordered it online. and im really glad about the free delivery. that way i dont feel the urge to buy more. buy one by one would be fine too. smile.gif
vahre5165
post Oct 14 2011, 03:39 PM

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on my 11th day now
my previous 3 was ok n arrived around 8 days
monday if i met the postman ill give him a piece of my mind
juststayreal
post Oct 15 2011, 04:00 AM

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on my 3rd day now waiting for my yellow hoodies ><
Zephyr_Mage
post Oct 15 2011, 01:03 PM

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I've been waiting for my shoes for 5 months already.
And my accessories for 3 months.

They reshipped and still they haven't arrived.

This post has been edited by Zephyr_Mage: Oct 15 2011, 01:04 PM
vahre5165
post Oct 15 2011, 01:33 PM

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QUOTE(Zephyr_Mage @ Oct 15 2011, 01:03 PM)
I've been waiting for my shoes for 5 months already.
And my accessories for 3 months.

They reshipped and still they haven't arrived.
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jeez lame giler!
btw whr do u live?
any successful delivery before?


Added on October 15, 2011, 1:42 pmarrived!
the customs held it for 3 days

This post has been edited by vahre5165: Oct 15 2011, 01:42 PM
Grimm
post Oct 15 2011, 04:06 PM

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Yeah. ASOS Australia is here. But ffs, that's only for them to source the Aussie brands. I think I read somewhere, any orders you send in are still processed and taken from the UK warehouse.

Anyway, what someone said was right. I've ordered 4-5 times from ASOS in Australia and all is well. They said 14 days but it usually arrives in 5-7 days. Free shipping within a week = you cannot complain..

I think Malaysia's local customs or poslaju is stuffing it up. That's what's happening to the lost mail.



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