QUOTE(yongkailoon @ Mar 25 2011, 11:46 AM)
That service receipt is in red color is it?
Yes... partially red..Ban Leong Company name is printed in red with their logo in red too
Added on March 25, 2011, 2:17 pmQUOTE(hydrogen @ Mar 25 2011, 01:37 PM)
woah.. that's some really messed up after-sales-service..
Like mentioned by Everdying..better check if they even passed it to Ban Leong or they just pretend.
For the record, Thundermatch in JB gives good service, but I dunno about Thundermatch KL
I won't say their service is good because as usual I think the mouse already arrive back in their store 1 - 2 weeks back but they don't bother contacting me to inform me about it as I can see in the Ban Leong service receipt that it is actually issued on 8th of March. I'm pretty sure the mouse actually reach Ban Leong unless this whole service receipt that I'm having is fake?
The thundermatch guy told me that they won't charge me any service fee because there is nothing that is fix and very sorry for it because they really just collect it accordingly from Ban Leong people and the technician approved that it is tested okay as written in the Service Receipt.
Thundermatch people are speechless too when I test the mouse right in front of them and show them what the Ban Leong technician claimed "TESTED OK". All he say is ask me to take back to Ban Leong myself and deal directly with them. Now who going to give me back my petrol/parking & my 3 months?
This post has been edited by selinix: Mar 25 2011, 02:17 PM