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 Nokia C7 and N8 software problem!, Read this if you're thinking of buying!

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TSjuicerer
post Nov 7 2010, 07:12 AM, updated 15y ago

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I bought the Nokia C7 a few days back, and it hanged more than 10 times on the first day!

I did a google search, and it turns out that hundreds of other people are experiencing the same problems:

1. Phone hangs then restarts after a few seconds

2. Unable to download and/or use apps from the Nokia OVI Store

3. Worst one - phone hangs, shuts down, then cannot be started up again for a while, like 30 minutes to a few hours

These problems occur VERY frequently.

Apparently Nokia rushed the launching of these phones to compete with Android based phones before complete testing has been done, so the software is still in its early stages. No sign of when the new software version will be released.

You can check out this forum to see some of the complaints and Tim Allen, Product Manager of the C7 itself posts about the phone:

http://www.allaboutsymbian.com/forum/showthread.php?t=96993



P/S: The C7 is REALLY nice to use, touch screen is responsive, interface is smooth and beautiful, so if you really want one, I suggest you wait until the problems are fixed.

aspire2oo6
post Nov 7 2010, 07:16 AM

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QUOTE(juicerer @ Nov 7 2010, 07:12 AM)
I bought the Nokia C7 a few days back, and it hanged more than 10 times on the first day!

I did a google search, and it turns out that hundreds of other people are experiencing the same problems:

1. Phone hangs then restarts after a few seconds ( Hang a few times on camera i face before)

2. Unable to download and/or use apps from the Nokia OVI Store ( Never face such issue)

3. Worst one - phone hangs, shuts down, then cannot be started up again for a while, like 30 minutes to a few hours ( Never face such issue)

These problems occur VERY frequently.

Apparently Nokia rushed the launching of these phones to compete with Android based phones before complete testing has been done, so the software is still in its early stages. No sign of when the new software version will be released.

You can check out this forum to see some of the complaints and Tim Allen, Product Manager of the C7 itself posts about the phone:

http://www.allaboutsymbian.com/forum/showthread.php?t=96993
P/S: The C7 is REALLY nice to use, touch screen is responsive, interface is smooth and beautiful, so if you really want one, I suggest you wait until the problems are fixed.
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TSjuicerer
post Nov 7 2010, 07:37 AM

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Just sharing my experience bro
Number 3 is the worst one for me, happens A LOT.
king_shazman
post Nov 7 2010, 08:14 AM

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Sharing my experience..
For now all working fine.. installed with few apps and games.. phew.. sweat.gif run few program simultaneously, music, web, email, etc, but no problem. Hopefully it stay that way icon_rolleyes.gif
PrinceCaspien
post Nov 7 2010, 08:43 AM

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QUOTE(juicerer @ Nov 7 2010, 07:12 AM)
I bought the Nokia C7 a few days back, and it hanged more than 10 times on the first day!

I did a google search, and it turns out that hundreds of other people are experiencing the same problems:

1. Phone hangs then restarts after a few seconds

2. Unable to download and/or use apps from the Nokia OVI Store

3. Worst one - phone hangs, shuts down, then cannot be started up again for a while, like 30 minutes to a few hours

These problems occur VERY frequently.

Apparently Nokia rushed the launching of these phones to compete with Android based phones before complete testing has been done, so the software is still in its early stages. No sign of when the new software version will be released.

You can check out this forum to see some of the complaints and Tim Allen, Product Manager of the C7 itself posts about the phone:

http://www.allaboutsymbian.com/forum/showthread.php?t=96993
P/S: The C7 is REALLY nice to use, touch screen is responsive, interface is smooth and beautiful, so if you really want one, I suggest you wait until the problems are fixed.
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Guess you are the few among the UNLUCKY ones....

My N8 is Flawsless.....

just restart your phone after you heavily use lots of application as ram will decrease and cause the phone to slows down(apply to all smart phone common problem)
heavy rain
post Nov 7 2010, 01:38 PM

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i heard c7 already have firmware update
try it
mybe solve your problem
OrenStar
post Nov 7 2010, 08:43 PM

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only 680 MHz CPU, sure hangs
ne0cz
post Nov 8 2010, 12:22 AM

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QUOTE(OrenStar @ Nov 7 2010, 08:43 PM)
only 680 MHz CPU, sure hangs
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My X6 434mhz oso chugging happily with just a few hangs caused by me
lan76
post Nov 8 2010, 01:05 PM

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I think his C7 has hardware problem; just go for warranty claim.
TSjuicerer
post Nov 9 2010, 12:23 AM

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Could be.. I'm goin Nokia Centre soon.
Cos now it looks like I'm one of only few havin these probs
kae7
post Nov 9 2010, 07:07 AM

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QUOTE(OrenStar @ Nov 7 2010, 08:43 PM)
only 680 MHz CPU, sure hangs
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oh plzz.. please dont spam here...

680MHz is powerful enough to run those application..
1GHz is just overkill it... LoL
make87
post Nov 12 2010, 03:23 PM

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well, he plan to play starcraft using i7, duo core just not enough >.<
yusripp
post Nov 21 2010, 10:58 AM

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yup just bought that C7 on this friday.. Always hang but manage without restart. But the problem was started to get very weird as the phone suddenly off. haisshh Battery still got half maa..
Failed to boot already been left there unuse as unable to boot for hours.
really luv the phone as the feel was very nice, quite responsive touch screen, very nice display also with USB OTG..

Think gonna bump the shop selling me to return unit and claim back my money.. How to solve this? really luv the phone already
TSjuicerer
post Nov 22 2010, 02:22 AM

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Been trying to find time to get to a Nokia Care Centre, but:

1. The 1U branch is supposed to be open on weekends, but no one answers the phone on Saturdays and Sundays

2. I work in Sunway, so tried the SS15 branch, was closed with a sign; SYSTEM TERGENDALA with a phone number which no one answers

3. The one at Amcorp is closed on weekends

4. All centres are closed on public holidays

Quite disappointed with Nokia..
hypermount
post Nov 22 2010, 10:49 AM

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small matter...it didn't stop 5800 from being a top seller despite having defective 1st batch earpiece prob.
MyWifeCar
post Nov 22 2010, 05:10 PM

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I plan to buy N8 le.... got such a funny problem one ah?
BuFung
post Nov 22 2010, 05:45 PM

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enjoy it...

http://www.facebook.com/topic.php?uid=1130...c=352#topic_top

additional read up world wide...

http://discussions.europe.nokia.com/t5/Nse...ing/td-p/778960


Added on November 22, 2010, 5:46 pmenjoy more... more to come ..

http://www.mobile-review.com/articles/2010/n8-brak-en.shtml


Added on November 22, 2010, 5:47 pm
QUOTE
According to the top manager the necessary manufacturing changes have been effected, but improved phones will go on sale by the end of January or the beginning of February. They will be manufactured at the end of November or in December of 2010. Whether Nokia managed to solve the issue remains to be seen, but as of December 2010 Nokia will start producing handsets free of defects.


This post has been edited by BuFung: Nov 22 2010, 05:47 PM
pillowcat
post Nov 22 2010, 09:35 PM

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QUOTE(hypermount @ Nov 22 2010, 10:49 AM)
small matter...it didn't stop 5800 from being a top seller despite having defective 1st batch earpiece prob.
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defective earpiece is different than N8's dead brick..

according to Eldar, it seems that N8 is like a timebomb lottery waiting to happen to any N8.. not sure how true is that..
BuFung
post Nov 22 2010, 09:56 PM

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QUOTE(pillowcat @ Nov 22 2010, 09:35 PM)
defective earpiece is different than N8's dead brick..

according to Eldar, it seems that N8 is like a timebomb lottery waiting to happen to any N8.. not sure how true is that..
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Nokia management admit becoz of their assembly problem... it affect the entire batch....
MyWifeCar
post Nov 23 2010, 10:36 AM

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Will those new fixed problem batch will be available here in Msia by Jan or Feb?

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