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 Nokia C7 and N8 software problem!, Read this if you're thinking of buying!

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BuFung
post Nov 22 2010, 05:45 PM

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enjoy it...

http://www.facebook.com/topic.php?uid=1130...c=352#topic_top

additional read up world wide...

http://discussions.europe.nokia.com/t5/Nse...ing/td-p/778960


Added on November 22, 2010, 5:46 pmenjoy more... more to come ..

http://www.mobile-review.com/articles/2010/n8-brak-en.shtml


Added on November 22, 2010, 5:47 pm
QUOTE
According to the top manager the necessary manufacturing changes have been effected, but improved phones will go on sale by the end of January or the beginning of February. They will be manufactured at the end of November or in December of 2010. Whether Nokia managed to solve the issue remains to be seen, but as of December 2010 Nokia will start producing handsets free of defects.


This post has been edited by BuFung: Nov 22 2010, 05:47 PM
BuFung
post Nov 22 2010, 09:56 PM

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QUOTE(pillowcat @ Nov 22 2010, 09:35 PM)
defective earpiece is different than N8's dead brick..

according to Eldar, it seems that N8 is like a timebomb lottery waiting to happen to any N8.. not sure how true is that..
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Nokia management admit becoz of their assembly problem... it affect the entire batch....
BuFung
post Nov 23 2010, 05:40 PM

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lesson learn... avoid N8/C7 at all cost...
BuFung
post Nov 24 2010, 03:35 PM

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QUOTE(roslanzaki2002 @ Nov 24 2010, 12:41 PM)
I had similar issue with my wife's C7 that I purchased for her birthday. It became dysfunctional within a day of purchase. It reset automatically and would not turn on. If it did turn on, it would hang for unknown reasons. I estimated that my wife was able to use her Nokia C7 less than 10 hours of the 7 days when it was in our possession before I sent it for Nokia service center. It was the worst purchase that I ever made because this handset is dysfunctional since it was shipped from Nokia factory. It seems that there is systemic problem with this Nokia C7 if one were to do goggling on "Nokia C7 hang".

Ultimately, I have sent my wife's C7 to 1Utama Nokia service center. I was informed that they are still waiting for 'motherboard' and the estimated time for Nokia to have some sort of fix my wife's brand new handset is at least 1 month. I overheard that the 1Utama service has already received 50+ returned C7 within a week of its launching date.

I felt cheated and very upset with this kind of quality expected from this supposedly world leader in handphone. I have been their most loyal customer for the past 10 years. I have never considered purchasing other brands except Nokia due to its quality and ease of user interface.

My experience was like purchasing a luxury car but you are unable to start the car for the next one month till the manufacture replace the engine. In the meantime, your hard earned money has gone to this supposedly world class company's pocket. They have NOT even offered to exchange their broken C7 handset with brand new one. It seems that Nokia think that their fumed customer can wait patiently for months to get their new handset fix. Due to Nokia's incompetency, my wife has to continue using her old handset which was supposed to be replaced by her new 'high tech' Nokia C7.

The decision by Nokia to launch this dysfunctional handset (and never publicly acknowledging their mistake or offering new replacement to affected customers) has  lost one loyal buyer for good. I will never consider Nokia as my first choice handset after this experience.


Added on November 24, 2010, 12:45 pmI have made similar complains in the Nokia online forum.

http://conversations.nokia.com/2010/11/16/...e-for-everyone/
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There u go another real loyal customer gone... notworthy.gif notworthy.gif notworthy.gif

BuFung
post Jan 24 2011, 09:10 PM

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buying a N8 or a C7.. put 20% hope u will face this kind of problem... good luck...
BuFung
post Jan 25 2011, 04:23 PM

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QUOTE(juicerer @ Jan 25 2011, 01:29 AM)
yeap
always the same answer
"global problem, gotta wait till nokia comes up with a solution"...
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got problem meh?? I heard a Sifu forumer going around n saying Nokia no problem... ow NCC admit there is global problem.... cool..
BuFung
post Jan 25 2011, 10:13 PM

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QUOTE(hengguowei @ Jan 25 2011, 07:32 PM)
But it's kinda true if your issue is Firmware. NCC pretty much can't do anything except reinstalling your Firmware.
It still depends on Symbian team to work out the bugs smile.gif
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it is true? how many C7 and N8 have mobo problem dy? software issue? even it is software issue, should let the consumer enjoy the bugs first? solve later? if this problem in Apple.. it get bash like mad dy....
BuFung
post Feb 4 2011, 01:34 AM

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yok... if u understand digital zoom u won't ask question like 2x zoom still use full sensor in still image..... digital zoom always sacrifice pixel... but for video its still pretty good becoz 12mp still have plenty of extra pixel to spare for 1280 * 720 video....

 

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