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 Dell Delivery/Order Status, Weird..

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TongCN
post Nov 14 2011, 01:15 PM

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My Status for M14X

01-Nov-2011 Order Received
01-Nov-2011 Work in Progress
03-Nov-2011 Manufacturing Build Complete
04-Nov-2011 Ship from Factory
04-Nov-2011 In Transit
04-Nov-2011 Uplift
05-Nov-2011 Custom Cleared
09-Nov-2011 Arrived in Main Hub

doh.gif doh.gif doh.gif

1st ETA : 11th Nov
2nd ETA: 22nd Nov

Yet they said 10th Nov already in my area, just need to wait... today still no sound, zzz ...
furuku89
post Nov 14 2011, 01:19 PM

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;( oh no I'm going to expect mine to late reach ;(
SUSngkhanmein
post Nov 14 2011, 02:19 PM

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if m14x should be fast wat.
TongCN
post Nov 14 2011, 02:20 PM

Look ma, I have lots stars :D
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Dell's customer service also quite bad in the tracking system ...

At least have some tracking number for us also ok =.=ll The order status on the site kinda useless ...


Added on November 14, 2011, 2:21 pm
QUOTE(ngkhanmein @ Nov 14 2011, 02:19 PM)
if m14x should be fast wat.
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Done build, but unknown status on delivery...


Added on November 14, 2011, 2:30 pmUpdate: received call from my parents that the things had arrived, swt ... didn't receive any call from them. However, the CS is really poor somewhat ... Told me still wanna ship from China today doh.gif

This post has been edited by TongCN: Nov 14 2011, 02:30 PM
furuku89
post Nov 14 2011, 04:31 PM

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so u received ur m14x?


Added on November 14, 2011, 4:40 pmI finally received an email mention 24/11/2011 ;(

This post has been edited by furuku89: Nov 14 2011, 04:40 PM
TongCN
post Nov 14 2011, 04:43 PM

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QUOTE(furuku89 @ Nov 14 2011, 04:31 PM)
so u received ur m14x?


Added on November 14, 2011, 4:40 pmI finally received an email mention 24/11/2011 ;(
*
Think so, my sister just called me. She said just when they reached home the car came.
sgh141
post Mar 23 2013, 05:46 PM

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How to buy using credit card?
Mr.Docter
post Mar 24 2013, 01:45 PM

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QUOTE(sgh141 @ Mar 23 2013, 05:46 PM)
How to buy using credit card?
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Try to find on the FAQ or simply call Dell MY @ 1800 88 0301 laugh.gif
Skylinestar
post Jun 27 2016, 08:07 AM

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how's the current situation on ETA? is it reliable?
DellMalaysia
post Jul 10 2016, 05:25 PM

Kindly look at my previous successful threads
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QUOTE(Skylinestar @ Jun 27 2016, 08:07 AM)
how's the current situation on ETA? is it reliable?
*
Sometime reliable sometime not. It depends on how fast the worker do the job.
myway1985
post Jul 10 2016, 07:30 PM

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QUOTE(Skylinestar @ Jun 27 2016, 08:07 AM)
how's the current situation on ETA? is it reliable?
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If u wan pre set then buy from local store.. u wan customize prepare for 2 weeks waiting time...

Like alienware minimum 2 weeks
SUSTXSim
post Jul 10 2016, 09:09 PM

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QUOTE(saladin7 @ Sep 15 2010, 05:52 PM)
Hi, i check my order status at dell website but it is weird. Do you guys experienced similar problem? What does it mean?

08-Sep-2010 Order Received
09-Sep-2010 Work in Progress
11-Sep-2010 Manufacturing Build Complete
12-Sep-2010 Ship from Factory
12-Sep-2010 In Transit
12-Sep-2010 In Transit
12-Sep-2010 Uplift
12-Sep-2010 Cleared Custom
13-Sep-2010 Arrived in Main Hub
13-Sep-2010 Arrived in Main Hub
14-Sep-2010 Arrived in Main Hub

Supposely In Transit is after Arrived in Main Hub and why it shows repeatedly. One more thing i thought the dell factory is at penang why need cleared custom?  rclxub.gif
*
Last time my father ordered Dell Vostro from Online.
Delivery is OK. My father ordered for my sister who is currently studying in Ipoh.
After reaching iPoh then suddenly the laptop screen flickering and turn black.
Called the service and 1 technician helped to repair.
The first time, the technician came and repair. Repaired and fixed.
The next day, happen again, called the technician and repair and changed the motherboard. No problem with that.
The technician came to my house and repair. No need to go there to send.

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