Usually arrive in main hub = at local place already, right ?

Ugh.. this is my status of mine:

01-Nov-2011 Order Received
01-Nov-2011 Work in Progress
03-Nov-2011 Manufacturing Build Complete
04-Nov-2011 Ship from Factory
04-Nov-2011 In Transit
04-Nov-2011 Uplift
05-Nov-2011 Arrived in Main Hub

But the bagpack was received yesterday without any call from them also :\

ya is like that. almost same duration when i received mine. now check everything. within 7 days w/o working days take place, 1 on 1 exchange is valid.

But do they call you?

Last time i purchased from Dell, they did call me. This time like no sound one... weird...

they din call me. usually they call u sure got hal. lucky my lappy no hal. i changed heat-sink b4 cos i x satisfied then my temp r normal ady. depend who the person who quoted u. the gal is under sales team so i think she is bz. if u not satisfied u can write an email to the team manager.

Well, yesterday was 2pm reached my home. I hope later also around that time cause this morning no one at home, lol ...

But the box of my bag was so dented ... lucky inside only bag, no fragile thing...

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Added on November 9, 2011, 2:23 pmLast time they called me just to confirm I was at home or not and is it available to deliver at that time.

This post has been edited by TongCN: Nov 9 2011, 02:23 PM

maybe new sales person so they got call u. but if they bz mostly won't call u.

Oh well, guess have to wait again ... no news from home

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Added on November 10, 2011, 11:55 amMorning passed, still no news for the delivery ...
ETA is tomorrow


This post has been edited by TongCN: Nov 10 2011, 03:17 PM

mine was estimated to arrive a 15, but it arrive at 12 instead. i got an email and an SMS before the delivery.

Mine ETA was actually tomorrow but just now I checked again, it changed to 22nd about one hour ago without notify me also.

I hope tomorrow can get it, ugh...

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Added on November 10, 2011, 4:56 pmWhat you order btw ?

This post has been edited by TongCN: Nov 10 2011, 04:56 PM

read my sig

I hope they deliver today, been waiting so long ...

how long liau?

this is 2nd week, next week is 3rd =.=ll

It's normal.

mine just few days maybe that time my series just out. selling as promotion.

Better come today ... not a single phone or sms :\

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Added on November 14, 2011, 10:49 amMake a call to Dell @ 10th Nov and said the laptop already arrived in Malaysia.

Check the order status, showing 5th Nov cleared custom and 9th Nov arrived in main hub.

Today @ 14th Nov call up again and the CS said the laptop was going to ship from China today.
Then I told her the situation on 10th and she said she will check again.

What a good customer service

This post has been edited by TongCN: Nov 14 2011, 10:49 AM

wat model version?? y need wait so long? if u guys buy alienware they sure will call u b.. like mine is cheap plug inspiron cincai lah~

10-Nov-2011 Order received
mine not even moving to work in progress ;(

M14x
2nd generation Intel® Core™ i7-2670QM 2.2GHz (3.1GHz with Turbo Boost, 6MB Cache)
14" (35.6cm) WLED HD+ (900p) display (1600X900)
3.0GB DDR3 NVIDIA® GeForce® GT 555M using NVIDIA Optimus™ technology (Info Mod)
Internal High-Definition 5.1 Performance Audio with WavesMAXX Audio
Killer™ Wireless-N 1103 Drivers
8GB 1600MHz DDR3 SDRAM (2 x 4GB)
256GB Solid State Drive