Why didn't you dispute the Samsung seller's claims instead of playing along? That might make him think twice about BSing the next customer.

Why not tell him what he was doing was wrong, since you feel so strongly about it? Again, that might make him think twice about BSing the next guy.

And why, for goodness' sake, did you still buy from him after what he did? What kind of message is that? Is there no other place that sells the Samsung?

I have seen and have experienced it before. So I know how it feels to be in shahz's place. Sometimes it isn't nice, especially when they go why don't you want to buy it?

I mean obviously an item costing a few hundred or more shouldn't be an impulse buy, so I just tell them I will consider.

And it becomes worst when I used to make a living marketing a particular brand, and walk into a boutique selling that particular brand. And when the sales person starts going off and rattling some information at me, I cringe inside. Not that I don't trust the product, but rather, I know what the product is good for and where to give due credit. But it isn't a solution to everything and anything.

Because this story is actually way longer than this..I was in a rush that day and was in a pick, test and pay mood that day..You know, the days when you already have locked your mind, have enough cash and just dont want to make your stay long..If it was my strolling day at LowYat, I would definitely have a detailed talk with him, digging into technical parts and what not and wouldnt buy the set from him too..Also, I mentioned that I am a man of peace and I really didnt want to degrade him in front of his collegues and boss..that would be very messy..Least, I hope he ia reading this and learns his lesson


I totally understand you mate. I've been a sales person too. I've promoted aeveral products in my time. Among them was streamyx. While we had rivals, we were taught not to bash them and politely ask the client to find answers. I wouldnt mind that guy bashing Desire if he was selling it too. Coz then I would understand that his intention is not sales..

Cheer up shahz

Not everyone does that. If so, there will be more online selling sites for HP, than actual HP shops right?
Fact is, people still have more trust in a shop and talking with a sales person that you can actually see his face, rather than buying online. Thats why HP shops flourish like mushrooms.

Haha even in this case my friend, he might still be bashing for sales or commision. Sometimes, different companies/brands have different commision margins for their products. Say for example, if they sell both SGS and HTC Desire, but the sale of 1 SGS gives more commision than the Desire, then the salesman would definately prefer to push the sales of the SGS right?

Its very hard to find an honest sales person. Thats not to say that there isnt any around, but in your shoes as a buyer, its hard to trust 100% the opinions of a sales person. Still the best to do research by yourself right .

@Shahz, haha yeah, I've known the sensation of cash burning a hole in my pocket.

But seriously, why buy from the douchebag even if you didn't want to knock him down a peg? Can his really be the only place that sells the Galaxy? Giving him custom only validates for him his approach.

there are many approaches to sales. if u feel dat bashing competitor brand is not acceptable, dat is entirely ur own opinion. somebody famous once said, it doesn't matter white cat or black cat, a good cat catches the mice.

for me, ranting and venting in an online forum is an act of a coward. why duncha say direct to hom? to me, proclaiming to be a 'man of peace' but coming to a forum and nag is not an act of peace and acceptance.

i nearly forgot that u also always talk bad about other brands like HTC desire and keep promote iphone at ypur 'shop' right?

Just couldn't imagine these thing will come from you .... of all people.

But @shahz, doing sale is like that... But I would say be prepared with facts instead of tembak buta.

no i dun. actually i only give my honest opinion n related experience. up to customer to buy finally.
maybe my shops dun have much geeks/nerds but many normal ppl and businessman/businesswoman.
i wld love to sell to nerds/geeks as money from them is easy.
they usually spend most on phones and gadgets instead of other thgs.
unfortunately, i worry dat my current customers will not like to goto shops where there are many nerds/geeks gathering.

so i can tell u, 8 out of 10 customers will regret buying desire and choose other brands instead (not only iphone but nokia and bb as well).
so i stopped selling desire. but i am checking whether firmware 2.2 can makes things better a bit.

You're such a geek for using your computer to post stuff on Lowyat. Now computer is some really technical stuff.

i think u r behind current trends. how often do u come out?


nowadays, computers especially notebks are prevalence. de main difference is because windoze has become easier to use and understand. after heavily copying ideas from mac os x, windoze is now easy enuff to use by most ppl.evrythg comes preinstalled and u only use it. simple enuff.

Actually, I don't know how much credibility do you have as a seller, but having created more than 5 dupe accounts in LYN doesn't really help your reputation

And so I can now classify a non-customizable phone as being "behind current trend".

Exactly. I do like to meet up a sales person and talk to him about the product that I am buying. Not that I may not know about the product, but opinions do matter. But when a sales person suddenly go and say "dude, that other product sucks, this one is awesome", that clearly shows his refute towards the rivals. Wait, its not even rivals weh. Both are Android phones lar~

I agree with the fact about the commission percentage too. That is why its very hard to find a reliable sales person. I had a friend John Lim in LowYat whom I always approached for tech talks. He would never be biased and he hardly sold stuff from his own shop to me. He was the best sales person I ever met in the whole LowYat. Alas, too bad, he has quit his job and now works with a bank That bank is really lucky to have a person like him working with them.


Well, there were other shops selling the SGS too. But I wanted to buy it from authorised Samsung outlet because my mom travels a lot and it will save her a lot of trouble if he phone "kong" in a different country. And since I was running out of time, I clearly didn't had any choice. If I started debating with him, I would never had made it for the last buka-puasa that night


I know my stuff. I know what he was selling. I know it better than him and I know it better than you. go and check out my response on your arrogant bashing on Android in the other thread. I'm not trying to initiate a fight here. But if sharing with my Android brothers here is a cowardly act, then so be it. I'm happy sharing with them. And I don't want to correct that guy either. I got away safely. At least someone who reads this today will know what to do tomorrow in this same situation.


Yeah, I was indeed armed with facts. That's why I walked to him and asked "dude, do you have an SGS?"..I was in LowYat that day to buy THE SGS..While he was opening the box, testing and what not, I just randomly seeked his opinion on SGS vs Desire..Which I didn't expect to recieve that answer..

Ok, wait. shahz has an SGS?????? WTH dude? You owe us a review.

I've made it my policy that whenever I notice a salesman is more interested in talking about why I shouldnt buy brand x rather than explaining to me why I should buy his product, I'll just thank him for his time and move on. That type of salesperson doesnt deserve my hard earned cash and he's a total failure in my books. This would explain why I'll never buy anything from kentang_peranchis (or any of his dupes).

This reminds me of a thread I read on XDA not too long ago about an incompetent salesperson. Unlike shahz who decided not to counter punch the guy, this particular person went the opposite route and bashed the poor salesgirl to pieces. End result, he got thrown out of the by the store manager. The subject in hand : iPhone4 vs Nexus 1.
You can read it here:-
http://forum.xda-developers.com/showthread.php?t=734764

The post spawned 10-pages worth of arguments discussing whether the OP was being a drama queen or the salesgirl was just asking for it for not knowing her product well enough. Fun read if you have time to kill.

@cleave,

Thanks, that was a gem of a thread.

Must love internet forums: two people and three opinions.

That Samsung Sales person is low class and lack moral.

If such sales person talking such things in-front of me, I will oh.. like that ah, but I won't buy from them as this also proof them either not sincere or no knowledge + I dislike this kind of person attitude.
---------------------------

and yeah Shahz, awaiting your review on Samsung Galaxy S.

This post has been edited by Andrewtst: Sep 12 2010, 10:53 AM

Oooppss..Okay, I'll write a review for LDC okay? Since there are several threads on SGS here already Oh, and that thread was an awesome read! That was like readgasmo man! hahaha!


Yeah..My policy is pretty simple..if you don't know about the product, then at least don't talk garbage about it..
Okay, I'll write a review on it Choose your preferred rival against the SGS..Nexus One? HTC Desire? SE Xperia X10 or..... Evo 4G (cleave, I've played with this recently! W00T!) ?

Hmm.. this scenario is so familiar with the big companies..
Samsung guy = Steve Jobs vs Android.. lol...
i really dont like steve job bashing other companies with the stupid grip of death issue...
Though i don't like iPhone but i still like Apple for their macs.