A couple of days ago, I went to LowYat to buy a Samsung Galaxy S..The salesman was talking about all the featuresand what not in the phone. As if I didnt know what Samsung Galaxy S was packed with. I went with the flow and just listened to his mumblings. The shop was official Samsung shop.

Since he was talking so much about that phone, I decided to 'test' him out. I asked him about HTC Desire and his opinion on it. He suddenly started to talk junk about HTC Desire as if it was the worse phone in the world. I was like wtf..Just because you dont sell htc and are official samsung dealer, doesn't give you the right to bang other phones! I could've defamed the galaxy right on his face if I wanted to, but since I'm a man of peace, I just didnt bother. He even said that there were "many customers who bought desire, returned to him for galaxy". Hello! You're talking about customers. Ask a samsung employee, they dont even trust their own products.

I went to HTC booth to ask their opinion on galaxy S. The guy politely said both phones are competitive and even showed me where the authorised dealer was located at. Thats the spirit of competition. Not like what Samsung portrayed.

At least, analyze your customer as he may know more than you! Dont bang your rivals just because you want to make a sale. Luckily the galaxy was for my mom or else I would never give a damn for people like that.

Sorry for letting it out here guys. I really didnt like the fact that he was fooling people just to make his sales. Loser!

No real point in this I guess. It happens just about anywhere and with any brand. It really is the problem of the salesperson and not so much the brand itself.

and it's common too..
he MIGHT have his own reason (like sales target,etc) even though he sounds wrong...

is like u going to ING insurance booth and ask them an opinion of other insurance company like Prudential..u will get a same answer too

Exactly. The spirit of competition, although noble and great, does not help you sell your products.

In the end, if say product A is a superior product, and you have a bunch of people selling product B, if you want to actually sell stuffs, you cannot let your customers even try out product A, and you have to close the sales there and then. This is from a sales POV.

From a customer's POV? My advice, dont go to seller of a product expecting a fair comparison. Best to always research yourself as much as possible.

lol.. it depends on the saleperson laa.. dont blame the company..

I dont know why this is being brought up. Its more like you are trying to uncovered his stupidity for his big talk. You have completed it successfully...

Well this type of bluffing tactic will work if it is 20 or 30 years ago, but not now in the IT era with internet that make info & comments so easy to be obtained. . .

BTW, this topic got anything to do with [Android], sound more like a kopitiam topic. . .

This post has been edited by Omage007: Sep 10 2010, 04:20 PM

the sales person needed to re-train. no point to step on competitor and praise own product. if he can analysis both pro n con, then he is a Guru.

A good salesman will exhort the positives aspects of his product. A bad salesman is one who derides his competitor. The former will do well while the latter will only enjoy a temporary success and will " die off " eventually

Watch what you say dude..I clarified in the post that I did buy the SGS..watch your words and be nice okay..you dont have to post if you're not happy with it..


Thanks for your feedback guys. The whole point of this thread is to say that if you want to sell your products, at least dont bang the other products..if we are bound to buy your product, we will buy it anyway and if we are not, we wont buy it..just like that htc guy..i asked him and he politely said what he was suposed to..did he get a sale? He didnt..but at least he gave the proper insight..

That samsung guy said people were returning desires and going for SGS..how stupid can I be to believe that? As if I didnt know how good the desire is..

totally agree

Well said benny

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Added on September 10, 2010, 7:08 pmBenny is the eldest among us all..respects on that response..that shows your experience in life

This post has been edited by shahz: Sep 10 2010, 07:08 PM

ur a fanboi?

i am sorry i dont see the point of this thread. Most users today do their research on the internet and immediately buy from online seller to get cheaper than retail price and happy with it.
You should learn to do that as well. Shop seller responsible are to sell the phone not otherwise =)

Why do you haveto mention that there is no point of this thread? I'm trying to have a healthy conversation here. Of course I know what I was doing and what I was buying. My purpose of making noise here is to tell the people not to trust the sales people blindly and at the same time trying to deliver the message to the sales person to not defame other brands just to make a sale. If you don't feel comfortable with the discussion, you don't have to participate it. Jeez..

shahz is a very knowledgeable android user and fan. He's among the first batch of android fans in this part of forum. In that respect, product knowledge wise, he's more than capable.

We are on the topic on salesmanship, which could be better posted in the general mobile phone subforum instead.

My take is that salesperson is a discredit to the sales profession. If you have to face something day to day that you don't care or have no passion for, you won't do a good job, no matter what.

I guess the moral is that it is always pleasant to just be nice, and if a customer asks about a competitor's product. A polite statement such as "It is best you request the information from xxx company, or search the internet for a comparison. Here, I can only tell you the strengths of my product." End of story.

Shahz. why dont you return the SGS tomorrow and telling the salesguy change you the Desire..

gosh gosh!! someone bashed Shahz? LOL this is the biggest joke i ever seen in android forum. i really LOLed.

come on guys, read his post properly. the post is aiming in the promoting skills. that kind of salesman, yeah, he will con the old man but teenagers? come on, is it possible? we are not richy like those uncle who just walked by the shop and trust everything said by the salesman and get persuaded.

we will of course do the proper checking and everything to make sure every pennies that we spend are worth it. so, u, Aspire2006 r bashing Shahz? LOL

This post has been edited by billy_overheat: Sep 10 2010, 11:02 PM

Exactly bro..Poor salesmanship is what I call this..At least I didnt expect this from Samsung authorized dealers..Maybe if it was a normal mobile phone shop, I would've accepted it..

Yeah..just like how the htc guy did..he even told me where to get the SGS from..I swear to god, if he he had that set, I'd buy from him instead..At least I know what I was buying..Some people are still new and these people might just fool them in the matter of making sales..

Haha..Nice one..then ask him to find a Desire for me instead..state the same problem he claimed the desire users were reporting..lol..


Haha..chill bro..Cant do much about noobs..his post didnt matter at all..I feel enlightened discussing the matter here..my suggestion, the next time you guys buy Android phones, ask the sales person some trivial question Android related..If he is professional in answering, he deserves the sale